Gridware

Machine Learning Engineer

• 70% team management and strategy, 30% IC time
• Grow a high-performing team through hiring, coaching, performance management, and career development
• Partner with software engineering and ML infrastructure teams to ship robust, production-grade ML systems
• Own technical roadmap and execution for the cloud ML organization, balancing near-term product delivery with long-term technical investments
• Lead technical design of algorithms that improve the speed, accuracy, and reliability of Gridware’s automated hazard detection systems
• Define data strategy and labeling requirements, including real-world data collection and synthetic data generation approaches
• Explore and evaluate novel modeling approaches and research ideas to address existing and emerging automation challenges

Senior Manager, Machine Learning

People Operations

• Create and maintain HR policies, SOPs, training materials, employee communications, and internal documentation through Confluence.
• Coordinate onboarding administration, including new hire paperwork, and system setup.
• Serve as the first point of contact for employee questions regarding HR policies, benefits, timekeeping, and HR systems.
• Administer and maintain employee records, HRIS data, personnel files, and organizational documentation to ensure accuracy and compliance.
• Support HR compliance activities, including audits, required postings, I-9s, document retention, and employment law requirements.
• Support workplace safety initiatives by administering safety training, tracking and reporting incidents, and following up on required compliance activities.
• Serve as a resource for hourly employees by providing guidance on Rippling, timekeeping, meal and rest break requirements, and wage and hour compliance.
• Continuously improve People Operations processes by identifying opportunities to increase efficiency, enhance the employee experience, and scale HR programs.

People Operations Specialist

Operations

• Plan and oversee the installation of Gridware sensing devices on utility poles and related infrastructure.
• Coordinate closely with utility line crews and contractors to ensure safe and efficient execution of field activities.
• Provide clear direction, troubleshooting support, and installation guidance throughout deployment operations.
• Conduct site assessments and verify site readiness prior to installation activities.
• Identify, document, and resolve technical and operational issues encountered in the field.
• Serve as a professional representative of Gridware when interacting with utility personnel, contractors, local authorities, and community stakeholders.
• Maintain accurate records of installation activities, site conditions, issues encountered, and corrective actions using Gridware’s internal tools.
• Ensure all work is completed in accordance with safety requirements, project specifications, and utility standards.

Field Operations Technician – Seasonal

Technical Program Manager

• Track progress, risks, dependencies, and key milestones across strategic initiatives; proactively surface issues and drive resolution
• Prepare and deliver clear progress updates, metrics, and executive-ready communications to stakeholders across the company
• Establish and maintain program management best practices, tooling, and processes for the ML org
• Support planning and execution of key company-level ML and automation initiatives
• Own and coordinate data labeling efforts across multiple machine learning teams, including intake of requirements, prioritization, tracking, vendor management, and reporting
• Partner closely with Machine Learning, Data Engineering, Operations, Product, and Engineering teams to coordinate project execution and ensure successful delivery of organizational objectives
• Develop dashboards and reporting mechanisms that provide visibility into operational performance, model development progress, and business impact

Technical Program Manager, Automation

Recruitment

• Source and engage top-tier technical candidates
• Coordinate interviews and manage scheduling across teams
• Keep our ATS updated and pipelines moving
• Conduct initial recruiter screens to assess fit and alignment
• Champion a thoughtful, efficient candidate experience

Recruiting Sourcer – Coordinator

• Build decision-centered customer profiles. Go beyond personas. Build profiles mapped to the actual decisions each utility role makes: what they decide, what evidence they need, which systems they trust, what actions they're authorized to take, and what happens when the product is wrong or unclear. These profiles ground product direction in operational reality, not demographics
• Map service design across the utility operating model. Create the journey maps and service blueprints that span end-to-end utility workflows — hazard prevention strategies, grid monitoring, vegetation management, field response, escalation, reporting, and post-event review. Capture frontstage user actions alongside backstage Gridware processes, data dependencies, integrations, and handoffs. These artifacts show how users experience our products as one system, where the experience breaks down, where internal processes create friction, and where automation changes the human role. They are shared design infrastructure, not one-team documents
• Lead GIS and data-rich workflow research. Study how expert users interpret maps, asset topology, imagery, weather and vegetation layers, telemetry, anomaly detection, confidence scores, and model-generated recommendations. You don't need to be a GIS analyst, but you need to be fluent enough to research spatial and data-heavy workflows without oversimplifying them, and understand: what users see, what they trust, where they are confused, and what the product must do to make complex multi-layer data legible and actionable
• Make system reasoning legible. When Gridware surfaces a risk score, anomaly, recommended action, or priority area, users need to understand why. Help define what the product must externalize — source provenance, data freshness, confidence and uncertainty, risk drivers, recommended action, and consequence of inaction — so users can trust, challenge, explain, and act on the system's output
• Study trust in automation and AI-assisted decisions. Investigate how expert users calibrate trust in automated recommendations: what evidence is enough to dispatch a crew, prioritize vegetation work, escalate an alert, or defer action? Where do users need override paths? What makes a recommendation credible in a high-consequence utility context? As workflows shift from manual execution toward automation, exception handling, and supervised intervention, this becomes a product and systems problem that research must inform
• Build an evidence architecture. Research outputs shouldn't live as scattered notes. Establish systems that make research reusable and compounding — connecting customer profile, workflow, decision, data source, product surface, failure mode, required evidence, design implication, product decision, and open questions. This becomes the foundation for how product, design, and cross-functional partners make decisions across roadmap cycles
• Bring research into product planning. Work with product managers to embed research into roadmap cycles — ensuring outcome statements are grounded in user evidence, that problem spaces are defined before solutions, and that teams have the user context they need to prioritize well
• Establish a shared vocabulary for Gridware's users. Operational evidence about who these people are, what they know, what they need to see in order to act, and what the cost of failure is in their context — not marketing personas
• Facilitate cross-functional research and alignment. Run workshops that bring product, engineering, GTM, and support into shared understanding of user problems. Help internal teams see the product through users' eyes, and ensure insights don't stay trapped in the design org

Senior Design Researcher, Geospatial & Utility Operations

Business Development Rep

• Own and manage a defined territory of investor-owned utilities across the Central U.S.
• Build and maintain a robust pipeline of qualified opportunities.
• Develop multi-threaded relationships across utility organizations.
• Drive complex, technical, multi-stakeholder sales cycles from initial outreach through contract execution.
• Lead discovery, technical presentations, pilot structuring, and commercial negotiations.
• Develop account strategies and territory plans.
• Partner with sales engineering and regulatory teams to define pilots.
• Represent Gridware at utility industry events and conferences.
• Gather and synthesize market intelligence to inform product roadmap and GTM strategy.
• Work closely with marketing and product to develop region-specific messaging and materials.

Director of Business Development

• Monitoring real-time data streams from field sensors and responding to alerts.
• Consistently following SOPs (Standard Operating Procedures) to investigate and localize real-time faults with minimal error.
• Quickly and efficiently working with Supervisors on ad-hoc data requests, and following up during ongoing investigations.

Operations Analyst – Contractor Role

Data Engineer

• Building ETL/ELT pipelines that ingest transformer, pole, and sensor telemetry into Gridware’s Data Lake and Lakehouse
• Developing and maintaining real-time and batch ingestion processes using Python, SQL, Databricks, and Spark
• Implementing data quality checks, validation rules, and automated testing for stable operations
• Collaborating with Software, Firmware, and Data Science teams to define ingestion schemas and transformations
• Working with cloud-native tools to optimize pipeline throughput and cost efficiency
• Monitoring pipelines for reliability, troubleshooting issues, and contributing to on-call rotations
• Writing documentation for data processes, models, and metadata

Data Engineer – Active Grid Response

Research Engineer

• Develop measurement performance requirements. Select and evaluate new sensors for current and new sensing capabilities.
• Root-cause sensor signal issues from fleet to bench: use fleet telemetry (time-series + metadata) to isolate cohorts and failure signatures, test hypotheses via circuit simulation and benchtop reproduction, drive fixes design solutions, and partner with HW and FW engineering to implement them.
• Design and validate measurement chain changes to improve physical phenomena observability.
• Downsize on-device data. Develop signal compression techniques, selective data storage decisions, and sampling rate reduction strategies.
• Develop and own test methods to characterize and validate sensor performance.
• Develop hardware-in-the-loop test infrastructure to reproduce the real-world physical phenomena Gridware technology detects. Run hardware-in-the-loop tests to validate changes to our tech stack (HW, phenomena detection algorithms).
• Mentor team members. Raise the technical rigor of experiments, analysis, and validation work.
• Collaborate closely with product managers, data scientists, and SW/HW/FW engineers.

Senior Research Engineer, Electrical

Compliance

• Track and monitor regulatory proceedings to identify and communicate relevant information and opportunities for our utility customers and Gridware.
• Work closely with Gridware’s customer success, sales, data, and R&D teams to produce materials and analysis for educating customers and regulators.
• Support the filing requests of our utility customers as-need.
• Participate in relevant industry working groups, panels, webinars, etc.
• Support internal and customer grant writing on an as-needed basis.

Regulatory Associate

Engineer

• Lead bring-up and production of state-of-the-art physical layer wireless communication systems
• Design and simulate wireless systems optimized for ultra-low power applications
• Perform link budget modeling and system-level performance analysis
• Integrate and validate wireless technologies such as cellular, low power mesh networking, NTN, GPS, Wi-Fi, BLE, and LoRa
• Collaborate closely across electrical, firmware, and mechanical teams
• Collaborate with firmware and software teams to analyze RF telemetry data and optimize wireless network performance
• Drive cross-functional alignment with antenna vendors, certification labs, and manufacturing partners

Senior Manager, Machine Learning

People Operations Specialist

Field Operations Technician – Seasonal

Technical Program Manager, Automation

Recruiting Sourcer – Coordinator

Senior Design Researcher, Geospatial & Utility Operations

Director of Business Development

Operations Analyst – Contractor Role

Operations Analyst – Contractor Role

Data Engineer – Active Grid Response

Senior Research Engineer, Electrical

Regulatory Associate

Senior RF Engineer, Devices