Greystar

Associate

• Performs financial and operating audits of Greystar managed assets to ensure compliance with financial and operating policies, governance, and internal controls, and to identify and address incidents of fraud or misconduct.
• Prepares documentation of and communicates audit findings to real estate leaders and recommends actions to correct issues and mitigate risk.
• Conducts investigations into possible or suspected fraud or non-compliance and works with appropriate business leaders to implement appropriate resolutions.
• Plans and conducts internal financial and operating audits of Greystar managed communities to ensure compliance with governance and internal controls and completes detailed analysis and reports that communicate audit findings and recommendations for correcting and addressing identified concerns and issues.
• Provides input into developing the internal audit processes and procedures documentation, and other tools and practices to ensure objective and thorough audits and investigations, and reviews audit results to identify and propose improvements to the process, tools, practices, and documentation.
• Conducts investigations as assigned into alleged non-compliance, misconduct, and fraud situations, documents and communicates findings and recommendations for correcting and addressing non-compliance, and follows up to ensure appropriate actions were implemented.
• Conducts management training and education on fraud detection, prevention, and risk mitigations, and acts as a point of contact and consultant to real estate leadership to achieve full compliance with operating and financial policies and procedures.
• Accesses and monitors the technologies, systems, and other vehicles established and used by team members for reporting incidents of possible fraud and misconduct, conducts investigations as appropriate and coordinates with appropriate business leaders to develop and implement actions to address and correct non-compliance.
• Generates and analyzes audit reports and findings to identify opportunities for improving financial practices and reduce risk, and works with real estate and other business leaders to implement strategies and programs that improve operating results.

Internal Audit Associate

General

• Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
• Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.
• Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
• Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
• Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
• Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
• Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
• Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Floating Leasing Professional

Operations

• Responsible for maintenance execution across the territory.
• Aligns with Territory and regional leaders to drive consistency and accountability for safety, asset compliance and execution.
• Establishes and monitors key performance indicators (KPIs) to track maintenance effectiveness and identify areas for improvement.
• Supports regional teams responsible for properties and provides direction to Regional Maintenance Managers.
• Mentors and trains Maintenance directors, managers, supervisors and technicians.
• Prioritizes operational excellence projects to improve maintenance quality and process efficiency across the portfolio.
• Responsible for recruiting and hiring when/where needed.
• Works closely with senior leadership within assigned division to develop action plans for maintenance operations.
• Ensures that the Company and/or owners’ objectives are being achieved on all properties within the assigned division.
• Ensures compliance in regards to company programs, safety programs, OSHA, insurance and licensing programs, all regulatory programs and inspections for the division.
• Scans the market to identify new and emerging trends in maintenance operations.
• Responsible for all aspects of the delivery of designated project management services, property maintenance, and facility services within the division.
• Ensures adherence to company programs, safety programs, OSHA, insurance and licensing programs, all regulatory programs and inspections.
• Collaborates cross-functionally with departments to provide actionable feedback that enhances service delivery and operations performance.
• Provides client support, manages escalations, and leads crisis response efforts to ensure timely and effective resolution.

Senior Director, Territory Maintenance Operations – East

Senior Director – Territory Maintenance Operations

Human Resources

• Partners with operational leaders to design and execute robust people plans that enable business targets, ensuring teams have the right capability, capacity and structure at the right time.
• Advises leaders on organisational design, workforce planning and capability development to support a scalable and efficient operating model.
• Contributes to HR team goals, driving continuous improvement in processes, service delivery and employee experience.
• Uses people analytics and operational data to identify trends, drive opportunities and decisions to improve performance, productivity, engagement and retention.
• Partners with HR Centres of Excellence to ensure recruitment, onboarding and development initiatives fully support operational needs.
• Supports annual people cycles including performance reviews, compensation, benefits enrolment and bonus processes ensuring high-quality execution by leadership.
• Provides expert ER advice, coaching and support to managers on complex or sensitive issues, including performance, conduct, grievances, absence and disputes.
• Ensures all cases are managed fairly, consistently and in a way that supports Greystar’s culture and legal compliance across the UK and Ireland.
• Develops actions and communications that enhance engagement, wellbeing and manager capability, acting as a champion for Greystar’s values.
• HR lead for organisational change, acquisitions, dispositions and TUPE activity within Property Management, ensuring a smooth and positive experience for incoming team members.
• Coaches managers on leading change effectively, ensuring communication and engagement plans land with impact.
• Stays up to date with HR legislation, reviewing and updating HR policies for UK and Ireland, ensuring legal compliance, clarity and alignment with business needs.
• Ensures compliance with employment legislation, regulatory requirements and internal standards, escalating risks where appropriate.
• Works closely with colleagues across the UK, Ireland, Europe, India and the US to ensure alignment and share best practice.
• Develops strong relationships with Corporate and Operations People Leaders, ensuring a joined‑up and proactive approach to people support.

HR Business Partner

Accountant

• Compiles and analyzes financial information in preparation for entry into various financial statements and accounting reports, and makes appropriate journal entries for recording in the general ledger.
• Reviews budget, revenue, expense, payroll entries, invoices, and other accounting documents, and researches and resolves discrepancies as necessary.
• Performs bank reconciliations and wire transfers for deposit.
• Makes mortgage payments and distributions, and ensures accuracy.
• Maintains and coordinates accounting control procedures by analyzing revenue and expenditure trends and recommending appropriate budget levels to ensure expenditure control.
• Analyzes and reviews accounting and financial resources for property acquisitions, dispositions, and closings.
• Acts as liaison to internal and external auditors.
• Communicates with on-site and other property managers to assist in completing pre-close and close activities.
• Completes various financial, accounting, administrative, and other reports and analyses, and performs other duties as assigned or as necessary.

Property Accountant

Marketing

• Execute and oversee property-level marketing updates across websites, listings, promotions, and digital advertising platforms.
• Manage onboarding and offboarding marketing services for new acquisitions, transitions, and dispositions to ensure timely and accurate go-live and removal.
• Assist regional marketers with regular audits of property digital presence to ensure accuracy, compliance with brand standards, and alignment with portfolio goals by owning the MAC audit process.
• Own and continuously improve standard operating procedures (SOPs) related to property lifecycle marketing activities in partnership with, and with final governance approval and rollout from, Marketing Operations.
• Identify inefficiencies, recurring issues, or gaps in execution and recommend scalable process improvements to be evaluated and prioritized through a PLM framework to avoid local solutioning.
• Partner with leadership to help define success metrics (e.g., turnaround time, audit accuracy, satisfaction scores) and track performance against them.
• Champion standardization efforts across regions to ensure consistent execution while allowing for portfolio-specific needs.
• Champion and implement nationally-approved system and process improvements, rules, and upstream fixes.
• Serve as a subject-matter resource for property teams on lifecycle-related marketing processes.
• Act as a centralized intake point for lifecycle marketing requests, helping triage, prioritize, and route work efficiently.
• Collaborate with internal marketing, technology, and vendor partners to ensure updates are implemented accurately and on time.

Internal Audit Associate

Floating Leasing Professional

Senior Director, Territory Maintenance Operations – East

Senior Director – Territory Maintenance Operations

Senior Director – Territory Maintenance Operations

HR Business Partner

Property Accountant

Property Lifecycle Marketing Manager