Human Resources/Payroll Generalist
Elia
Payroll Tax Specialist
Greenshades Software
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $20 - $25 per hour
Job Level
Mid-LevelSenior
About the role
- Deliver excellent customer service via email, phone, and live chat, managing Tax Services clients.
- Act as a trusted advisor to ensure client satisfaction and retention.
- Ensure accurate and timely submission of tax filings and payments for assigned clients, adhering to deadlines and regulatory requirements.
- Collaborate with clients to align your work schedule with their payroll schedules, deadlines, and business hours to ensure maximum service efficiency.
- Collaborate with internal teams and escalate issues as necessary.
- Perform any additional tasks as requested by your supervisor to support the overall success of the Tax Services team.
Requirements
- Strong understanding of payroll tax regulations and compliance.
- Experience in customer service and client relations.
- Excellent communication skills (written and verbal).
- Ability to prioritize tasks and manage time efficiently.
- Proficiency in Greenshades or similar payroll tax platforms is a plus.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payroll tax regulationstax filingstax payments
Soft skills
customer serviceclient relationscommunicationtime managementtask prioritization
