Great Minds

Bilingual

• Develop and maintain expertise in the Great Minds professional services catalog, including Eureka Math, Eureka Math TEKS, and Bluebonnet Learning in order to: provide high-quality, on-site support, coaching, and PD to assigned schools
• Collaborate with Success Leads to deliver highly contextualized services
• Deliver professional services on-site up to 80% of the time in Central school systems
• Engage in cycles of internal training to develop or deepen expertise in new professional services offerings, in general facilitation and coaching skills, and to gain greater familiarity with Great Minds products
• Gather, monitor, and record implementation success metrics at regular intervals; document these metrics and all significant customer interactions
• Document and communicate insights about implementation to leadership based on interactions with assigned implementations
• Stay abreast of, and share with the organization, the regional trends and factors that influence customer practices, sensitivities, and purchasing practices
• Represent Great Minds through presentations at conferences, and contribute to content in the form of blogs, whitepapers, etc.
• Cultivate and maintain a strong and supportive Great Minds culture in all work environments, with an emphasis on trust, collegiality, curiosity, and quality

Success Coach – Bilingual

Vice President

• Define, operationalize, and scale Great Minds’ approach to culture and talent strategy
• Internalize Great Minds’ strategic direction to define capability and skill requirements
• Manage job architecture and career frameworks to create clarity and growth pathways
• Lead the Inclusion & Belonging agenda for sustainable talent systems
• Design the performance management philosophy and drive consistent execution
• Assess current learning and design a refreshed L&D strategy aligned with priorities
• Build and manage a blended learning ecosystem for a geographically distributed workforce
• Design employee experience and engagement strategy for mission-driven retention.

Vice President, Talent Strategy

Data Engineer

• Own the design of data models and structures for analytics purposes; collaborate with our consulting partner and internal team members to bring them to life and iterate based on what actually works in practice.
• Design data ingestion and transformation pipelines that are maintainable, observable, and appropriately documented—not just functional at launch.
• Define the security model for data access, with genuine attention to the intersection of data privacy requirements, compliance obligations, and the usability needs of internal teams.
• Lead tool evaluation and selection across ingestion, data lake, data governance, and data catalog—with a process that produces clear, reasoned recommendations, not just vendor comparisons.
• Ingest priority data sources into our data warehouse or lake and prepare them for analytical use, including validating that the data is trustworthy before downstream teams depend on it.

Data Architect

Sales

• Assist the local sales team with attending sales presentations, pilot implementations and visits, local events and campaign drop offs.
• Maintain relationships with educators in pilot programs and strategic accounts to ensure smooth implementation of solutions.
• Collaborate with internal teams to ensure seamless communication and support.
• Assemble marketing materials and targeted collateral for mailings and presentations.
• Support sales teams with events and conferences (e.g., procure samples and collateral, set up and break down the event, and order food).

Sales Assistant

Customer Support

• Works collaboratively with Operations and Sales teams as well as other members of the Customer Support Team
• Assists customers via incoming calls, voicemails, emails, and web inquiries regarding print product offerings, order placement, and shipping/receiving of materials
• Routes inquiries to the appropriate Great Minds team(s) for assistance
• Assists the team with various administrative tasks, including data collection and reporting
• Practices consistent and concise communication with both customers and internal contacts
• Keeps clear and meticulous records of customer interactions through the organization’s Customer Relationship Management (CRM) tool
• Assists in CRM data validation and management
• Tracks orders through various stages of fulfillment

Seasonal Customer Support Representative

Product Manager

• Execute product management end-to-end including: market research, competitive analysis, roadmap development, pricing, and launch.
• Collaborate with the Content & Editorial team to execute the strategy related to state adoptions, pricing bundles, sampling, and open territory/large-district opportunities for a product.
• Conduct user interviews and coordinate tests to validate product decisions.
• Synthesize customer feedback, product analytics, and competitive market data into clear prioritization recommendations.
• Monitor P&L for your product line and surface risks and remedies to leadership.
• Collaborate across Content, Marketing, Sales, Finance, Design, and Operations to keep vision and execution aligned.
• Provide oversight and ensure alignment between the instructional philosophy, content development and Great Minds’ digital platform in the delivery of features and customer experience.

Product Manager, Literacy

Product Marketing

• Design and execute an annual marketing plan and quarterly tactical plans for designated Tier 1 and 2 adoption states, creating collateral and messaging that aligns with the national plan, including customization as needed for the state market.
• Develop messaging framework for consistent product positioning and messaging that differentiates Great Minds and can be leveraged by all customer-facing teams.
• Create marketing strategies based on audience insights garnered through research and close work with both the math product team and the sales team.
• Ensure messaging consistency across all customer-facing materials communications.
• Work with the National Campaigns team and Regional Marketing Managers on integrated campaigns to support growth.
• Build and nurture strong relationships by working collaboratively with the math product team, content and editorial team, and other marketing team members.
• Partner closely with the Product Managers for math to communicate new product features and benefits to sales and works closely with sales to develop training, resources and tools that support selling.
• Work with the marketing events team and math product team to position Great Minds as a leader in creating math curriculum at national, regional, and state-level conferences.
• Strategize and work with design and web marketing teams to deliver compelling customer-facing marketing presentations, web pages, and collateral.
• Align campaigns to top, middle, or bottom of the sales funnel, considering influencers, decision-makers, and current customers in messaging.
• Work with the digital marketing team on content for organic and paid social placements.
• Participate in market research projects to understand the national or state-level math curriculum landscape.
• Analyze industry trends and customer insights to inform product positioning and marketing strategies.
• Synthesize research to influence the product roadmap.

Manager, Product Marketing – Math

• Lead the design, development, and optimization of data pipelines and ETL processes for both structured and unstructured data across the organization
• Define and maintain technical data architecture standards, including integration patterns, platform consolidation, and alignment with emerging technologies (cloud, SaaS, big data)
• Establish and enforce technical components of data governance frameworks, including data quality, metadata management, stewardship, and regulatory compliance
• Drive initiatives for data security, privacy, and adherence to relevant regulations
• Build and mentor high-performing teams across engineering, architecture, and governance disciplines
• Partner with business stakeholders to align data platform initiatives with strategic objectives
• Develop and refine shared data models following industry best practices, for use by stakeholders across the organization
• Lead strategic data platform projects to elevate business understanding, improve operational efficiency, and build data infrastructure and reporting capabilities

Senior Director, Data Platforms

• Lead warehouse operations, logistics planning, and inventory management across all fulfillment centers
• Develop supply chain strategies and implement tools and systems that improve forecasting, inventory turnover, service levels, and cost efficiency
• Align logistics planning with product launch schedules and sales cycles to ensure timely product availability and fulfillment
• Oversee route-to-market strategy and warehouse footprint optimization initiatives
• Serve as the primary relationship manager for third-party logistics and warehouse vendors
• Conduct regular business reviews and maintain an active on-site presence to evaluate performance and operational alignment
• Lead all contractual negotiations with external partners, ensuring that service level agreements (SLAs), quality standards, and cost targets are met or exceeded
• Monitor vendor KPIs and drive accountability for continuous improvement in financial and operational performance
• Provide strategic oversight of the Customer Support Team (CST), ensuring exceptional service across all customer touchpoints
• Prioritize and manage inbound support requests, focusing on resolving issues related to logistics
• Champion the implementation of AI tools to enhance support capabilities, improve efficiency, and reduce response times
• Monitor service metrics and drive continuous improvement based on customer feedback and data analysis
• Guide and support the development and deployment of AI agents for customer support automation
• Evaluate and iterate on AI use cases that streamline service delivery and reduce repetitive tasks
• Provide direction and support to customer experience and logistics teams, setting clear goals and expectations
• Foster a collaborative, customer-focused culture centered on accountability and performance
• Serve as a key liaison between internal stakeholders and operational teams to ensure alignment across business units
• Develop and manage budgets for logistics operations and customer support services
• Partner with Finance to track spending, forecasts, and ROI for strategic initiatives
• Establish performance targets and KPIs to measure cost-effectiveness and service quality

Senior Director, Logistics, Customer Experience

• Lead warehouse operations, logistics planning, and inventory management across all fulfillment centers.
• Develop supply chain strategies and implement tools and systems that improve forecasting, inventory turnover, service levels, and cost efficiency.
• Align logistics planning with product launch schedules and sales cycles to ensure timely product availability and fulfillment.
• Oversee route-to-market strategy and warehouse footprint optimization initiatives.
• Serve as the primary relationship manager for third-party logistics and warehouse vendors.
• Conduct regular business reviews and maintain an active on-site presence to evaluate performance and operational alignment.
• Lead all contractual negotiations with external partners, ensuring that service level agreements (SLAs), quality standards, and cost targets are met or exceeded.
• Monitor vendor KPIs and drive accountability for continuous improvement in financial and operational performance.
• Provide strategic oversight of the Customer Support Team (CST), ensuring exceptional service across all customer touchpoints.
• Prioritize and manage inbound support requests, with a focus on resolving issues related to logistics (e.g., shipping delays, damaged or missing materials).
• Champion the implementation of AI tools to enhance support capabilities, improve efficiency, and reduce response times.
• Monitor service metrics and drive continuous improvement based on customer feedback and data analysis.
• Guide and support the development and deployment of AI agents for customer support automation.
• Evaluate and iterate on AI use cases that streamline service delivery and reduce repetitive tasks.
• Provide direction and support to customer experience and logistics teams, setting clear goals and expectations.
• Foster a collaborative, customer-focused culture centered on accountability and performance.
• Serve as a key liaison between internal stakeholders and operational teams to ensure alignment across business units.
• Develop and manage budgets for logistics operations and customer support services.
• Partner with Finance to track spending, forecasts, and ROI for strategic initiatives.
• Establish performance targets and KPIs to measure cost-effectiveness and service quality.

Senior Director, Customer Experience, Logistics

Security Engineer

• Lead the execution of Great Minds' Zero Trust security roadmap, including identity-based access, device trust, conditional access policies, and network segmentation across cloud and on-premise environments.
• Manage and continuously improve the NIST /CMMC security program, including risk assessments, policy development, and security control implementation.
• Lead the day-to-day operations of threat and vulnerability management — identify, prioritize, and drive remediation in partnership with IT and business teams.
• Lead incident response efforts: detection, containment, investigation, remediation, and post-incident review.
• Manage vendor and third-party risk, including security reviews for new tools, RFP support, and ongoing monitoring of critical SaaS and cloud providers.
• Oversee security tooling and platforms, including Entra ID, Okta, Zscaler, SentinelOne, Microsoft Defender, Microsoft Purview, — ensuring proper configuration, coverage, and integration.
• Develop and maintain security metrics, dashboards, and reports that communicate risk posture and program maturity to IT leadership and stakeholders.
• Collaborate with the Infrastructure & Operations team to ensure security requirements are built into system design, cloud architecture, and change management processes.
• Provide guidance and oversight for AI security and data governance, including secure enablement of generative AI tools and data loss prevention in collaboration with IT and business stakeholders.
• Manage a team of information security professionals — set clear expectations, develop skills, and build a high-performing, mission-aligned security function.
• Assist in planning, developing, and enforcing information security policies, standards, and procedures.
• Serve as a trusted security advisor across the organization — explaining risks and controls clearly to both technical teams and non-technical business leaders.
• Support IT projects across the business by ensuring security is properly incorporated into new solutions and design changes.

IT Security Manager

Project Manager

• Manage and enforce the project intake process, including investigation and prioritization of new requests
• Lead the planning and execution of complex, multi-channel marketing projects, ensuring delivery within agreed timelines and scope
• Oversee project delivery across an assigned line of business, ensuring alignment and coordination across multiple concurrent initiatives
• Gather and translate business and technical requirements into clear, actionable project plans
• Develop and maintain detailed project documentation, including project plans, schedules, communication plans, and risk/issue tracking
• Coordinate resources across projects, ensuring appropriate allocation of team members and alignment with project priorities
• Serve as the primary point of contact for stakeholders, managing communication across all phases of the project lifecycle
• Lead cross-functional project teams to ensure alignment, accountability, and on-time delivery of project milestones
• Proactively identify risks, dependencies, and conflicts across projects and implement mitigation strategies
• Monitor project progress and provide regular status updates to stakeholders and leadership, including key milestones and potential impacts
• Facilitate project meetings, including kickoff, status, and post-project reviews
• Identify opportunities to improve project workflows, processes, and team efficiency, and implement best practices
• Provide guidance and oversight to Project Managers supporting the same line of business, ensuring consistency in execution and workload balance

Senior Project Manager

Director

• Partner with the Chief People Officer and Great Minds executives to craft and maintain a relevant, comprehensive compensation, benefits, and total rewards philosophy that accelerates Great Minds’ broader business strategy infused with key market insights and current best practices.
• Lead and develop a forward-thinking, lean Total Rewards team of benefits and compensation professionals, fostering strong collaboration within the team and building trusted partnerships across the organization.
• Evaluate market trends and benchmarks to ensure competitiveness and cost-effectiveness of rewards program through market benchmarking, utilization analysis, and employee feedback.
• Lead annual strategic planning for rewards programs and budgets in close partnership with Finance.
• Serve as a primary integrator across HR, Payroll, Finance, Legal, and Systems to ensure compensation programs are governed, understood, and reliably executed.
• Collaborate with HR Business Partners to navigate competing needs between internal, non-HR stakeholders and the overall business.
• Lead people-centric communication and change management efforts related to compensation and benefits policies and programs.
• Identify and mitigate compensation‑ and benefits-related operational, financial, and compliance risks, including risks arising from manual processes, system limitations, unclear decision rights, or inconsistent application of policies.

Senior Director, Total Rewards

Operations

• Partner with the Senior Director to prioritize departmental initiatives, coordinate Content and Editorial resources effectively, and support department budget management.
• Maintain ongoing cross-departmental communication to facilitate improvement of systems and processes, including the change management of new enterprise initiatives.
• Support the development of Managing Editors as they collaborate with cross-functional teams to create work plans, schedules, resources, and guidelines that allow product development teams to deliver high quality work on time and within budget.
• Develop and maintain relationships and contracts with external contributors and vendors to deliver high quality content at times for simultaneous projects or initiatives of different sizes.
• Support department budget forecasting and account reconciliation.
• Collaborate with Directors/Associate Directors, Managing Editors, and Managers to support calibration in relation to instructional design and editorial processes.
• Cultivate strong working relationships with leaders and professionals throughout the organization to ensure that vision, strategy, and products align to Great Minds’ mission and goals.
• Foster a healthy, strong team culture that values humility, collaboration, continuous improvement, commitment to quality, and alignment to Great Minds’ knowledge building mission.

Director, Curriculum Operations – Math Products

• Partner with the Senior Director to prioritize departmental initiatives
• Maintain ongoing cross-departmental communication to facilitate improvement of systems and processes
• Support the development of Managing Editors as they collaborate with cross-functional teams
• Develop and maintain relationships and contracts with external contributors and vendors
• Collaborate with Directors/Associate Directors, Managing Editors, and Managers
• Cultivate strong working relationships with leaders and professionals throughout the organization
• Foster a healthy, strong team culture that values humility, collaboration, continuous improvement, and commitment to quality