Great Minds

Sales

• Assist the local sales team with attending sales presentations, pilot implementations and visits, local events and campaign drop offs.
• Maintain relationships with educators in pilot programs and strategic accounts to ensure smooth implementation of solutions.
• Collaborate with internal teams to ensure seamless communication and support.
• Assemble marketing materials and targeted collateral for mailings and presentations.
• Support sales teams with events and conferences (e.g., procure samples and collateral, set up and break down the event, and order food).

Sales Assistant, Per Diem

Sales Operations Manager

• Run and distribute advanced and complex reports to the sales team and supporting teams as needed
• Create / maintain complex reports and dashboards
• Review and process product submissions for new product creations, product deactivations and product update requests
• Complete deep dive analysis on problems
• Triage tickets/cases to the Technology Team after completing a technical evaluation of the business problem and potential solutions to help escalate defects to avoid negative impacts to the business
• Proactively support users regarding system (Salesforce)
• Follow up on high priority issues (bugs/fixes and enhancements)
• Review and follow up on support tickets to ensure timely resolution
• Attend and participate in weekly ticket prioritization meetings with Technology Salesforce Team
• Attend and participate in weekly Sales Operations Team meetings
• Support the technical rollout of new processes and applications and UAT testing
• Create and maintain SOP documentation for the sales team as needed
• Proactively monitor data quality and help maintain accurate system information
• Proactively monitor all request/issues report received via communication channels
• Create cases for the Sales Operations team based on submitted inquiries
• Complete regular data entry and data loads to update records
• Collaborate cross-departmentally to come to agreeable solutions to complex problems
• Support the Senior Sales Operations & Compensations Analyst with administering sales commissions, including support with creating new users and updating hierarchies in commissions system (CaptivateIQ)

Sales Operations Analyst

Content Marketing Manager

• Define and evolve the product vision for tools used to author curriculum and assessment content.
• Balance usability for authors with structural rigor required for downstream delivery, analytics, and interoperability.
• Partner with curriculum and assessment teams to translate instructional intent into scalable software capabilities.
• Form product strategy for how authored content is delivered to teachers, students, and administrators.
• Ensure delivery experiences are performant, accessible, intuitive, and instructionally sound.
• Initiate and facilitate product direction conversations for the CMS, including content models, workflows, permissions, versioning, and publishing.
• Partner with Engineering on long-term platform scalability and maintainability.

Principal Product Manager, Content Authoring, Delivery, CMS

Customer Support

• Monitors exceptions reporting and promptly communicate any anomalies to the Senior Manager, Operations-Strategic Accounts.
• Tracks key operational metrics and service level agreements (SLAs).
• Demonstrates proactive problem-solving skills and the ability to troubleshoot data-related issues independently.
• Escalates any issues as required to the Senior Manager, Operations-Strategic Accounts.
• Accurately enter and manage data into Salesforce.
• Applies basic analytical skills to interpret data and identify trends and insights.
• Develops and maintains routine and ad-hoc reports using tools such as Excel, Salesforce, Power BI, etc.
• Actively engages in relevant team meetings, providing input, insights, and recommendations.

Seasonal Operations Support Specialist – Strategic Accounts

Product Marketing

• Develop an annual marketing plan and go-to-market strategy for new math products
• Lead a team to execute the marketing strategy
• Work closely with math product and sales teams to seed the market for new products
• Track and analyze data to gain insight into consumer behavior
• Ensure messaging consistency across all customer-facing materials

Senior Product Marketing Manager, Math

Director

• Develop and lead a research strategy that integrates implementation evaluation and product innovation in alignment with organizational priorities
• Collaborate with leaders across Product Development, Implementation Services, and Design to ensure research informs both strategic decisions and the development of new solutions
• Design and oversee mixed-methods studies that evaluate curriculum effectiveness, implementation fidelity, user needs, and opportunities for product refinement or innovation
• Monitor trends in K–12 education, implementation science, and learning science to guide future-focused research and strategic planning
• Lead and mentor a team of researchers, providing strategic direction, professional development, and coaching to support team growth and impact
• Act as a thought partner to senior leadership, translating research into actionable insights that guide high-stakes decisions
• Oversee the design and implementation of complex, mixed-methods studies to evaluate the impact of curricula, professional learning, and implementation models
• Conduct user research and needs assessments to support early-stage product ideation, development, and testing
• Ensure timely, accurate analysis and synthesis of quantitative and qualitative data to support product refinement and strategic planning
• Produce compelling reports, briefs, and presentations that clearly communicate findings to internal and external audiences, including executives, educators, and partners
• Collaborate with school districts, educators, and external stakeholders to conduct field studies and gather implementation data
• Represent Great Minds at national conferences, industry events, and in publications to share research findings and highlight the organization’s leadership in education research
• Develop partnerships with academic institutions, policy organizations, and research networks to expand the reach and impact of Great Minds’ research efforts.

Associate Director – Impact and Innovation Research

Revenue Operations

• Own and continuously refine revenue forecasting models and methodologies
• Partner with Sales and Finance Leadership to drive forecast accuracy, accountability, and risk visibility
• Lead and maintain executive-level dashboards used in leadership discussions
• Monitor pipeline health, coverage, and risk across segments
• Identify data quality gaps and recommend scalable process improvements
• Explain variance, assumptions, and risk with confidence and clarity

Senior Revenue Operations Analyst

• Build go-to-market strategies that capture market share for existing and new programs in the Literacy portfolio.
• Partner with Market Research, Sales, and Success to capture, synthesize, and elevate voice-of-customer and voice-of-market insights.
• Develop customer segmentation models to inform targeting, positioning, and bundling strategies.
• Partner with the product team to align roadmap priorities with customer needs and adoption cycles.
• Translate product attributes into clear value propositions, differentiated positioning, and customer-centric, benefit-driven messaging.
• Support development of pricing strategies and bundles that align with market demand and organizational goals.
• Ensure consistency of messaging across sales, marketing, and customer-facing channels.
• Develop and deliver sales training, competitive analyses, product overviews, and collateral to ensure sales teams can effectively position programs.
• Provide strategic guidance and support for key sales opportunities.
• Design and execute strategies that increase customer engagement, product usage, and opportunities for renewal.

Product Marketing Manager

Risk

• Support the implementation and ongoing maintenance of data governance standards, policies, and operating procedures.
• Assist in defining and maintaining the CRUD access model in collaboration with business stakeholders.
• Maintain data dictionaries, RACI models, and approved data definitions.
• Operate and monitor data quality and data governance tools and dashboards.
• Identify data anomalies, duplicates, invalid values, and policy deviations.
• Track data quality trends and recurring issues across domains.
• Document issues and escalate findings to appropriate business data owners and stewards for remediation.
• Maintain and publish field-level data lineage.
• Conduct impact analysis by identifying downstream systems, reports, and processes affected by proposed data changes.
• Collaborate with data and domain stewards across multiple departments.
• Facilitate recurring domain-level data governance sessions with stakeholders.
• Design and deliver training sessions on data governance and best practices.
• Communicate governance updates to impacted stakeholders.
• Assist in data classification efforts (PII, sensitive, financial) as defined by governance policies.
• Support documentation of data retention and archival requirements in coordination with the legal team and business stakeholders.

Data Governance Analyst

Account Executive

• Manage the complete sales process for small accounts, building strong, trust-based relationships with school and district stakeholders through virtual and on site engagement.
• Develop and execute a strategic territory plan focused on new sales, renewals, and services to drive growth and meet sales targets within NYC schools.
• Build and manage a strong sales pipeline by continuously identifying customer needs, monitoring district initiatives, and collecting insights to effectively position GM products and services.
• Consistently meet and exceed key performance metrics, including sales quota, pipeline development goals and customer engagement benchmarks.
• Utilize data to track performance, refine sales strategies, and maintain accurate territory forecasts.
• Monitor competitive activity and gather market intelligence through regular customer interactions and internal feedback systems.
• Manage inbound and outbound leads by driving timely follow-up and guiding prospects through virtual and onsite discovery meetings to uncover new sales opportunities.
• Confidently engage with district-level decision-makers through clear, professional communication.
• Build strong, influential relationships with key stakeholders through consistent engagement, participation in district and regional events, proactive implementation support, and the delivery of valuable insights.

Associate Sales Representative

Human Resources

• Administers benefit plans ensuring compliance with regulatory requirements
• Advises employees on eligibility and coverage
• Supports annual open enrollment project and process
• Reconciles vendor invoices and resolves discrepancies
• Serves as primary contact for employees
• Audits vendors for compliance and resolves issues
• Develops and updates benefits communications
• Facilitates new employee benefits orientation

Senior Benefits Specialist

Data Engineer

• Design data models and structures for analytics purposes; work with consulting partner and other team members to build them.
• Design data ingestion and transformation pipelines; work with consulting partner to build them.
• Design security model of data access, considering data privacy and compliance concerns.
• Lead tool selection with the focus on the following areas: Ingestion, Data Lake, Data Governance, Data Catalog.
• Ingest priority data into the data warehouse/data lake and prep the data for analysis.

Data Architect

Administration

• Handle the day-to-day administration, configuration, and continuous improvement of the NetSuite ERP platform
• Serve as an administrator and subject matter expert for NetSuite ERP
• Configure and maintain NetSuite modules supporting financials, order management, billing, revenue recognition, and reporting
• Partner with business stakeholders to understand business needs and translate them into NetSuite configurations and enhancements
• Manage NetSuite enhancements, releases, and configuration changes, ensuring proper testing, documentation, and deployment

NetSuite Administrator

Software Engineer

• Design, develop, and maintain NetSuite customizations using SuiteScript, SuiteFlow, and SuiteBuilder
• Build and enhance scripts, workflows, forms, and custom records to support financial, order-to-cash, and operational processes
• Ensure custom solutions adhere to NetSuite best practices for performance, security, and maintainability
• Develop and support integrations between NetSuite and upstream/downstream systems, including Salesforce and other enterprise applications
• Collaborate with integration platform teams and vendors to ensure reliable, well-governed data exchange
• Partner with IT product managers, administrators, and business stakeholders to translate requirements into effective technical designs

NetSuite Developer

Graphics Designer

• Design visually captivating, intuitive, and accessible interfaces for the Great Minds website.
• Create digital assets such as hero images, email headers, promotional banners, and other visuals that enhance storytelling and engagement.
• Produce short-form videos for web and social use using tools like Adobe Creative Suite, Canva, or similar applications.
• Collaborate with cross-functional teams and stakeholders to understand goals, share ideas, and deliver cohesive, high-quality designs.
• Translate creative concepts into wireframes, mockups, and interactive prototypes.
• Apply creative problem-solving to bring fresh, effective design solutions to complex challenges.
• Ensure brand consistency and alignment across all digital touchpoints.
• Stay current with digital design trends, tools, and best practices to continually elevate our online experience.