Conduct comprehensive evaluations of current-state processes, systems, performance, and market position.
Collaborate with business leaders, subject matter experts and stakeholders to identify pain points, inefficiencies, or gaps in competitiveness.
Use data and metrics to assess both internal effectiveness and external opportunities to translate business objectives into practical, future-ready strategies that address root cause issues and unlock growth.
Manage cross-functional initiatives from planning through execution.
Build business cases to align on ROI, accountability and measurable impact.
Ensure solutions—whether internally focused or market-facing—are embedded sustainably into operations.
Identify opportunities to leverage automation, advanced analytics, and AI to improve efficiency and enhance stakeholder experience.
Partner with IT, product, and data teams to design and implement scalable, tech-enabled solutions.
Develop and execute communication and change management plans to ensure stakeholder alignment and adoption.
Ensure all projects comply with regulatory standards and internal risk controls.
Contribute to ongoing team and enterprise initiatives that extend beyond assigned projects. Other duties, as assigned.
Requirements
10+ years of progressive experience in management consulting, corporate strategy, transformation, or operations leadership.
Strong understanding of the health insurance industry, either internal operations (plan administration, compliance, distribution) or market-facing functions (product development, pricing, network strategy, member/provider experience).
Proven ability to design and deliver large-scale transformation initiatives with measurable outcomes.
Strong data analysis, process mapping, and operational design capabilities.
Experience with enabling technologies—including automation, analytics, and AI.
Exceptional leadership, communication, and influencing skills.
Ability to thrive in a high-growth, fast-paced, and evolving environment.
Bachelor’s degree required; MBA or advanced degree strongly preferred.
Benefits
Health insurance
401k program
Alternative medicine coverage
Flexible PTO
Up to 16 weeks paid parental leave
Paid holidays
Cell phone reimbursement
Transportation perks
Education reimbursement
1 week of paid paw-ternity leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisprocess mappingoperational designtransformation initiativesautomationanalyticsAI