Gravie

Account Coordinator – Channel

Gravie

full-time

Posted on:

Location Type: Hybrid

Location: Minneapolis • Minnesota • 🇺🇸 United States

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Salary

💰 $40,000 - $66,600 per year

Job Level

Mid-LevelSenior

About the role

  • Manage ongoing administrative tasks for Gravie employer clients to ensure they’re thrilled with our service. You’ll take care of things like employee eligibility, maintenance and researching issues as they arise.
  • Make sure all our client forms are complete and the right information has been gathered.
  • Request and/or produce quote and rate renewals using online software as requested by the Account Management team.
  • Engage in various financial issues and resolutions such as non-sufficient fund follow-up and resolution.
  • Provide accurate and timely answers to employer clients’ questions.
  • Work with the team to ensure all employer facing document updates have been made, track progress and all follow-up on issues related to the changes that have occurred.
  • File e-contracts and other business documents.
  • Work to ensure process guides and checklists are current and organized.
  • Demonstrate commitment to our core competencies of being authentic, curious, creative, empathetic and outcome oriented.

Requirements

  • Strong attention to detail, great organizational skills, and an ability to manage multiple tasks and projects at the same time with accuracy and confidence.
  • A positive perspective, a strong willingness to be proactive, great time management skills and self-motivation.
  • Previous experience in an administrative support or similar role that requires strong coordination capabilities.
  • Demonstrated ability to work independently and to effectively manage time-critical issues.
  • Track record of successfully researching and solving problems with minimal guidance.
  • Clear and effective phone and email communication.
  • Ability to work collaboratively within a team and across departments.
  • Experience and comfort working with standard technology systems and programs, including Microsoft Office applications, Mac computers, and Google Workspace.
  • Bachelor's degree or related experience
Benefits
  • alternative medicine coverage
  • flexible PTO
  • up to 16 weeks paid parental leave
  • paid holidays
  • 401k program
  • cell phone reimbursement
  • transportation perks
  • education reimbursement
  • 1 week of paid paw-ternity leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
attention to detailorganizational skillstime managementself-motivationproblem-solvingcommunicationcollaborationproactivityindependencecoordination
Certifications
Bachelor's degree
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