grape insurance

Affiliate Manager

• Act as a true partner to the business by being the main point of contact for all Talent related topics and advising managers and team members on their respective departments;
• Develop job descriptions, coordinate interview schedules and manage candidate feedback. Ensure a professional candidate experience;
• Take ownership of IT and Tech recruitment (e.g. engineers, product managers, data roles) while also supporting business functions such as Sales, Customer Success, and Operations;
• Lead the full-cycle recruitment process, from identifying needs to sourcing, interviewing and onboarding;
• Conducting market research to understand hiring trends, providing insights and recommendations to the people team and organization;
• Build and maintain a diverse and robust talent pipeline for all roles;
• Ensure accurate information in our ATS Lever and build TA processes. You enjoy working on recruitment operational tasks;
• Serve as the primary point of contact for TA-related inquiries;
• Lead Talent projects together with the people team;
• Promote our brand through recruitment marketing;
• Act as a brand ambassador, representing grape at industry events.

TA Business Partner

Revenue Operations

• Define, develop, and implement automated processes, tools, and systems for the Distribution Team
• Redesign and streamline existing processes to ensure scalability and eliminate manual work
• Implement and optimize tools and systems across the Distribution Team
• Enable teams to operate with data-driven insights and scalable infrastructure
• Serve as a liaison between Sales, Marketing, and Customer Success
• Oversee the process of tenders, ensuring deadlines are met

Revenue Operations Manager

QA Engineer

• Own and continuously improve testing processes, including the end-to-end Playwright automation suite
• Develop and maintain comprehensive test plans and test cases for all core systems
• Perform automated and manual testing across all grape platforms to ensure functionality, security, and compliance
• Track issues that could impact user needs or user trust, document them clearly, and support the team in resolving them
• Build regression and smoke test coverage to protect sensitive processes such as payments, claims handling, and user data access
• Advocate for best practices in quality, performance, and security
• Identify bottlenecks, and drive automation initiatives to reduce manual testing overhead and increase release confidence.
• Work with product managers to clarify acceptance criteria, edge cases, and business-critical scenarios
• Help developers during sprint planning to identify technical risk areas early, and provide feedback on feature feasibility and edge cases before development begins
• Train engineers on testing best practices, and offer guidance as needed
• Pair during bug reproduction and resolution to ensure issues are fixed and retested efficiently
• Assist in planning and validating large-scale updates to the platform to ensure smooth, reliable releases

Insurance

• Support and advise corporate clients.
• Oversee claims handling in the daily sickness allowance (KTG) area.
• Review responsibilities and coverage for each case, implement case management strategies, and assess potential for recourse.
• Conduct active case management, obtain medical documentation, and collaborate with social insurance institutions.
• Ensure compliance with internal processes and work closely with various stakeholders.

Claims Manager, Personal Insurance Specialist FR/EN

Customer Success Manager

• Ensure the success and satisfaction of customers using our digital platform.
• Support customer onboarding and training.
• Manage customer relationships and coordinate internal customer-related matters.
• Collaborate with cross-functional teams to improve the customer experience.
• Develop and implement tailored Customer Success plans.
• Deliver trainings and workshops to maximize customer value.