grape insurance

Claims Manager, Personal Insurance Specialist FR/EN

grape insurance

full-time

Posted on:

Location Type: Hybrid

Location: Zürich • 🇨🇭 Switzerland

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Job Level

Mid-LevelSenior

About the role

  • Support and advise corporate clients.
  • Oversee claims handling in the daily sickness allowance (KTG) area.
  • Review responsibilities and coverage for each case, implement case management strategies, and assess potential for recourse.
  • Conduct active case management, obtain medical documentation, and collaborate with social insurance institutions.
  • Ensure compliance with internal processes and work closely with various stakeholders.

Requirements

  • At least 3+ years of experience in the personal insurance field (especially KTG).
  • Technical affinity and enthusiasm for new technologies in insurance.
  • Strong communication and interpersonal skills to build long-term relationships.
  • A team player with the ability to thrive in a dynamic startup environment.
  • Excellent spoken and written French (C1) and good English skills.
  • Experience working with international insurance solutions and employee benefits.
Benefits
  • Empowering workplace: Join a passionate team and an empowering workplace where you are given the ownership, tools, and support to make decisions and take initiative.
  • Hybrid Setup: Enjoy the flexibility of our hybrid work schedule, with the freedom to work remotely or from our office in Zurich.
  • Home Office Stipend: To enable our hybrid setup, we allocate a one-off CHF 200.- home office budget to help you set up your dream workspace in the comfort of your own home.
  • Internet Allowance: We give you a monthly internet allowance to help cover your internet costs at home.
  • Flexible Working Time: You can distribute your working hours the way you want to.
  • Learning Budget: We support you in improving your skills, acquiring new knowledge and advancing your career with an annual CHF 1'500.- budget.
  • Well-being: We support you with mental health sessions and offer discounts to keep you happy & healthy.
  • Team Events: Every month we gather for fun and engaging events to connect and bond with colleagues.
  • Team Retreats: Twice a year we travel somewhere nice to bond with our colleagues.
  • Paid Vacation: You get 27 days of paid vacation every year and 2 additional days for canton-related holidays.
  • Wellness Budget: You can optimize your wellness budget to fit your needs.
  • Parental & Adoptive Leave: We offer additional time off to support employees balancing family and work.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
strong communication skillsinterpersonal skillsteam playerability to thrive in dynamic environment