Student Enrolments Advisor / Consultant – EdTech Sales
RS Consult
Franchise Success Manager
Grand Welcome
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Act as the primary point of contact for franchise partners, providing guidance and support in all aspects of their business operations
- Analyze and optimize revenue strategies to maximize profitability for franchise partners, collaborating with SMEs on best practices
- Aid in the execution of marketing and sales strategies to drive customer acquisition and retention
- Ensure franchise partners adhere to operational standards and best practices to maintain consistent quality and efficiency
- Provide ongoing training and development to franchise partners to improve skills and knowledge
- Foster a customer-first mindset, handling difficult conversations with empathy and professionalism while adhering to company processes
- Regularly monitor and assess franchise performance, identify areas for improvement, and implement corrective actions
- Prepare and present detailed reports on franchise performance, revenue trends, and market insights to senior management
Requirements
- At least three (3) years of experience in franchise operations
- Experience in planning, executing, and managing projects, ensuring completion within scope, timeline, and budget
- Strong background in property management or STR teams, with a focus on proactive problem-solving, customer service, and familiarity with HubSpot and Guesty
- Understanding budget management, financial reporting, and cost-control measures to support profitability
- Exceptional communication, interpersonal skills, and ability to navigate difficult conversations with empathy and professionalism
- Leadership capabilities with a commitment to team development, adaptability, and fostering a collaborative environment while maintaining attention to detail
- Ability to manage multiple tasks effectively while meeting deadlines and maintaining a high standard of work
- Expertise in handling conflict or disagreements constructively, focusing on mutually beneficial solutions
- Comfort with adopting and utilizing new technologies and software tools to streamline operations and improve productivity
- Ability to identify inefficiencies in workflows and implement improvements that streamline operations and enhance productivity
