Senior Solutions Engineer
Grafana Labs
CloudGrafanaOpen Source
Senior People Ops Specialist
Grafana Labs
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £42,200 - £50,684 per year
Job Level
Senior
Tech Stack
CloudGrafanaOpen Source
About the role
- Manage new hire documentation from offer acceptance, including global Right to Work checks, background screens, and I-9 Documentation
- Oversee global contract creation and the background check process, supporting contingent onboarding as needed
- Research, build, and continuously improve scalable People tools and processes
- Support international entity establishments and key annual People processes such as performance, compensation, promotions, and levelling
- Act as a key point of contact for team member inquiries, providing prompt and accurate resolutions
- Manage and maintain all global People templates, including employment verifications, visa support, offer letters, and contracts, and coordinate candidate visa processes
- Prepare and ensure timely submission of monthly payroll updates, partnering closely with the Finance team
- Administer, enhance, and audit all People systems (e.g., Workday, Tangelo, Freshservice), driving data integrity across platforms
Requirements
- progressive experience in a People Operations (HR) generalist or coordination role, preferably within a high-growth, remote environment
- highly organized, with strong attention to detail
- multitasking with excellent follow-through skills
- thrive in ambiguity, exceptional problem-solving skills
- resourceful and adept at both independent work and collaboration
- proactive self-starter, not afraid to ask questions and challenge status quo
- outstanding cross-functional collaboration skills
- highly approachable with a customer service mindset
- able to adapt to new processes, technologies, and ways of working
- process-oriented and enjoy creating process and structure
- experience partnering with or working within People Operations
- understanding of handling and protecting sensitive and confidential information
