GR8 Tech

Operations

• Managing and designing CRM system and automations or integrations
• Designing sales processes and report inefficiencies
• Overseeing CRM data quality and report inconsistencies
• Importing and exporting CRM data in line with sales managers' requests
• Managing sales reporting and dashboards
• Proposing sales tools to increase sales efficiency
• Enriching CRM database with new contacts/companies
• Designing sales battlecards
• Coordinating internal sales projects.

Mid-level Sales Operations Manager

Product Manager

• Developing and driving the overall product strategy in alignment with the company’s business objectives
• Providing visionary leadership to ensure the product roadmap aligns with the organization’s long-term goals
• Driving end-to-end product lifecycle management, from ideation to launch, continuous improvement, and scaling
• Conducting market research and competitive analysis to identify opportunities for differentiation and growth
• Defining and tracking key product metrics, ensuring data-driven decision-making
• Owning product backlog prioritization, balancing short-term improvements with long-term strategic goals
• Serving as the voice of the customer within the organization and building strong relationships with customers to understand their needs
• Leading cross-functional collaboration with engineering, design, QA, marketing, and sales teams to deliver seamless, high-quality product releases
• Coordinating multiple teams and workstreams, ensuring alignment on complex product initiatives and efficient execution
• Acting as the bridge between business and technology, ensuring clear communication of product vision and priorities
• Setting and tracking product goals, ensuring measurable success and continuous improvement
• Being familiar with A/B testing and data-driven hypothesis validation
• Maximizing the financial performance of products and ensuring a positive return on investment
• Communicating product strategies, progress, and results to executive leadership and other key stakeholders; providing regular reports on product performance and key metrics.

Mid-level Product Manager

Full-stack Engineer

• Developing a user interface and logic for Aff.Tech
• Participating in the development of software architectural solutions (create ADRs with the team, propose solutions and promote them)
• Supporting full development cycle (from accepting technical requirements from PO, code reviewing — to deliver changes to production)
• Closely communicating with product managers, providing best solutions and influence the product
• Learning new things, new technologies, developing as a professional

Middle Full Stack Developer

Engineer

• Contributing to the technical launch of new brands and operators by configuring components required to implement new iGaming platform solutions;
• Analyzing and implementing configuration change requests and handling support inquiries;
• Collaborating closely with Product teams and Quality Assurance engineers to ensure timely and high-quality brand launches;
• Performing configuration updates across all parts of the Product Platform (backend, web, and native applications);
• Executing testing of new brands, components, and product features to validate readiness for production;
• Developing expertise in configuration management by learning and applying new setup processes and platform updates;
• Providing consultation and guidance to team members and customer representatives on platform configuration topics;
• Reporting progress regularly to the Brand Launch Coordinator or Client Delivery Manager.

Mid-level Configuration Engineer

Translator

• Supporting completed localization projects (translating sports, categories, tournaments, and competitors into different languages);
• Localizing new projects in Taxonomy Translator at the request of clients in a timely manner and according to general quality standards;
• Collaborating with the planning team to fulfill specific tasks for the translation of universal events;
• Collaborating with cross-functional teams on ad hoc client requests for editing/deleting inaccuracies and improving content;
• Searching for new sources and data, reviewing existing localization processes and flows, and improving them if necessary.

Junior Sports Content Localization Specialist

Customer Success Manager

• Participating in the development and implementation of customer retention strategy, including creation and optimization of personalised offers and communications
• Analysing customer data to identify trends, determine churn factors and develop their prevention strategies
• Confident knowledge of and ability to work in CRM tools
• Performing A/B testing of business hypotheses
• Supporting and developing the team, including training employees and motivating them to achieve customer retention goals.

Mid-level CRM Specialist

Manager

• GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win
• Lead a growing team of technical experts on strategically crucial client onboarding projects
• Manage integration projects and organize cross-functional teams to onboard new clients
• Orchestrate collaboration between multiple business units and coordinate activities for smooth transition to maintenance
• Work closely with clients, Sales, and Account Managers to ensure efficient delivery processes and long-term partnerships
• Identify and address daily challenges and make timely informed decisions
• Contribute to implementation of scalable delivery processes with the Head of Global Delivery
• Optimize delivery processes, systems, and tools to enhance efficiency, quality, and customer satisfaction
• Monitor and analyze performance metrics and KPIs to drive operational efficiency
• Collaborate with Account Managers and executive leadership to offer strategic insights and recommendations

Middle Client Delivery Manager, Turkish Speaker

Accountant

GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win.
• Overseeing accounting policy and day-to-day accounting operations, including reconciliations;
• Managing general ledger functions and executing month-end and year-end close processes;
• Participating in the preparation of accurate and timely financial statements (full set);
• Preparing interim financial statements for reporting periods;
• Monitoring changes in financial regulations and ensuring compliance with requirements;
• Integrating strong internal controls and participating in external audits;
• Building and maintaining efficient and transparent processes within the company;
• Supporting operations managers in communication with external counterparties.

Senior Accountant

Customer Support

• Resolving moderately complex technical incidents related to sports feeds and bet settlement
• Performing root cause analysis and prepare incident reports
• Collaborating with traders, client teams, and feed providers
• Maintaining and regularly updating internal documentation and technical guidelines
• Actively monitoring SLA compliance by reviewing queues for aging or inactive tickets
• Escalating stalled incidents to the appropriate support tier (L1 or L3) and flag urgency in GPI
• Ensuring synchronized status updates between internal systems (PSUPINC, GPI)
• Handling client escalations by updating status flags, escalating to L3, and notifying team leads
• Coordinating communication flow between L1 and L3 teams for escalated issues

Middle L2 Customer Support Specialist

Project Manager

• GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win.
• We are looking for a skilled Project Manager to lead mid-size projects, ensure effective collaboration, and deliver results in a dynamic environment.
• Leading mid-size projects following the PDLC process with all required project artifacts.
• Facilitating requirement gathering and estimation processes.
• Contributing to change management initiatives.
• Communicating effectively with stakeholders and clients.
• Facilitating meetings, preparing, and presenting progress reports.
• Assembling, managing, and motivating project teams for high performance.
• Tracking task fulfillment, monitoring results, and ensuring project goals are achieved in high-pressure environments.
• Owning risk management activities and ensuring proactive measures are in place to secure project success.
• Collaborating with QA experts to plan and manage quality assurance activities within the project.
• Managing projects and releases (timelines, scope changes, risks, dependencies).
• Resolving and/or escalating issues promptly.
• Proactively solving day-to-day challenges and making sound judgments.

Mid-Level Project Manager

Affiliate Manager

Owning, facilitating, and conducting the product documentation writing/validating process;
Owning the product guides creation process;
Conducting market research, analyzing market data, and owning the product discovery process;
Gathering customer feedback and incorporating it into the product development process;
Analyzing product performance and user interviews to suggest product improvements;
Assisting the product team in creating product requirements, specifications, and documentation.

Junior Product Manager, Affiliate Product

QA Engineer

•Creating, Executing, and Maintaining detailed test cases and test scripts for various testing phases, including functional, regression, and integration testing;
•Developing and Maintaining test scripts or test scenarios to enhance testing efficiency and coverage;
•Identifying, Documenting, and Tracking software defects using defect management tools, ensuring timely resolution and verification;
•Working collaboratively with developers, product managers, and other stakeholders to understand requirements and ensure software quality;
•Assisting in developing and updating test plans to ensure comprehensive test coverage;
•Maintaining detailed documentation of test cases, test results, and testing procedures;
•Ensuring the software meets quality standards by conducting thorough testing and validation;
•Contributing to the continuous improvement of the QA process, tools, and methodologies;
•Troubleshooting and Resolving issues encountered during testing, working closely with the development team;
•Communicating test results, issues, and risks to stakeholders, ensuring transparency and alignment on quality objectives.