Mid-Level Project Manager
GR8 Tech
SDLC
Middle Client Delivery Manager, Turkish Speaker
GR8 Tech
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SDLC
About the role
- GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win
- Lead a growing team of technical experts on strategically crucial client onboarding projects
- Manage integration projects and organize cross-functional teams to onboard new clients
- Orchestrate collaboration between multiple business units and coordinate activities for smooth transition to maintenance
- Work closely with clients, Sales, and Account Managers to ensure efficient delivery processes and long-term partnerships
- Identify and address daily challenges and make timely informed decisions
- Contribute to implementation of scalable delivery processes with the Head of Global Delivery
- Optimize delivery processes, systems, and tools to enhance efficiency, quality, and customer satisfaction
- Monitor and analyze performance metrics and KPIs to drive operational efficiency
- Collaborate with Account Managers and executive leadership to offer strategic insights and recommendations
Requirements
- At least 3 years of strong IT client delivery management experience: leading development projects and teams
- Client delivery experience in B2B organizations
- iGaming experience (at least strong understanding of the industry)
- Client relationships and stakeholder management experience
- Demonstrated ability to manage teams of 10+ people
- Advanced proficiency in project support and monitoring tools: using JIRA and Confluence
- Hands-on experience with Agile/Scrum methodologies
- A solid understanding of the Software Development Life Cycle (SDLC)
- Strong people management, organizational, planning, and problem-solving skills
- Full proficiency in Turkish
- Fluency in English
- Proficiency in Russian (mandatory requirement)
