GR8 Tech

Support Engineer

• Own the technical resolution and localization of complex, non-typical core platform incidents.
• Independently troubleshoot microservice communication failures, balance processing issues, and authentication layer anomalies.
• Receive and independently investigate complex, non-standard platform requests.
• Troubleshoot cross-functional incidents at the boundary of core platform systems and adjacent integration modules.
• Guide and assist Junior L2 and adjacent support lines with advanced platform configuration investigations.
• Analyze structured logs, inspect error stacks, and generate high-quality bug reports for L3/QA.
• Monitor SLA compliance for assigned complex incidents.
• Develop and implement detailed technical runbooks and mentorship for Junior engineers.

L2 Technical Support Specialist

Frontend Engineer

• The purpose of this role is to design and implement scalable software architectures while leading development projects to ensure timely, high-quality delivery.
• Drive continuous improvement in engineering practices, mentor team members, and collaborate with cross-functional teams to align developments with business goals.
• Identify and resolve complex technical challenges to ensure overall software reliability and performance.
• Designing and implementing scalable and efficient software architectures.
• Writing, testing, and debugging complex code for new and existing software applications.
• Delivering code to production in a timely manner according to business expectations.
• Providing guidance and mentoring to junior engineers and team members.
• Conducting thorough code reviews to ensure code quality, security, and best practices.
• Leading and managing software development projects, ensuring timely delivery and quality.
• Collaborating closely with cross-functional teams to align development efforts with business goals.
• Communicating effectively with stakeholders, presenting technical concepts and project updates.
• Creating and maintaining comprehensive technical documentation for software development and system design.
• Researching and implementing new technologies and methodologies to improve software performance and development processes.
• Identifying and resolving complex software issues and technical challenges.
• Developing and enforcing testing protocols to ensure software reliability and performance.
• Driving continuous improvement in software development practices and processes.

Senior Front End Developer

Backend Engineer

• Design and implement scalable, efficient, and secure enterprise-level software architectures across our .NET stack.
• Write, test, and debug complex code for high-load systems with strict latency and reliability requirements.
• Deliver clean code to production in a timely manner, balancing business speed with technical excellence.
• Identify and eliminate performance bottlenecks across CPU, memory, I/O, and database layers.
• Conduct thorough code reviews to enforce strict code quality, security, and industry best practices.
• Develop and enforce testing protocols to guarantee software reliability and flawless production performance.
• Implement and monitor production observability frameworks, including logging, metrics, monitoring, and distributed tracing.
• Create and maintain concise, meaningful technical documentation for system designs and architecture.
• Provide guidance and mentorship to junior and mid-level engineers, actively fostering their technical growth.
• Partner with Delivery Managers to lead and manage software development projects, ensuring predictable, high-quality delivery.
• Collaborate closely with product management, design, and operations teams to align technical execution with business goals.
• Communicate effectively with stakeholders, translating complex technical concepts into clear project updates.

Senior Full-Stack .NET Engineer – Node.js, Go

• This role exists to design, develop, and maintain enterprise-level applications using C#, ASP.NET, and related technologies.
• The engineer participates in technical discussions and works with cross-functional teams to deliver scalable and reliable software solutions aligned with business requirements.
• Developing and implementing new features based on project requirements and specifications.
• Writing, testing, and debugging code for software applications to ensure functionality and efficiency.
• Participating in code reviews and providing constructive feedback.
• Ensuring adherence to software design principles and best practices.
• Working closely with cross-functional teams.
• Troubleshooting and resolving software issues and bugs in a timely manner.

Senior .NET Developer

Product Manager

• Execute a clear 6–12 month stream roadmap that directly supports the broader Turnkey platform goals.
• Align the team's daily delivery schedule to focus on a minimized number of the most critical, high-impact projects.
• Track core product performance metrics, leveraging a structured metric tree to measure the real business impact of every shipped feature.
• Start with the core client problem rather than the requested solution, uncovering actual business needs behind heavy intake pipelines.
• Set and quickly test product hypotheses through analytics, user insights, and competitor research before starting large development tasks.
• Analyze client brand performance alongside Account Management to discover revenue uplifts and opportunities for platform optimization.
• Ship high-quality platform features, widgets, and layout configuration systems under tight compliance and time constraints.
• Collaborate closely with engineers daily to refine technical solutions, unblock sprints, and maintain high delivery velocity.
• Anticipate technical risks and proactively manage side effects or dependencies across related platform modules.
• Manage complex intake pipelines from established B2C brands without letting conflicting client demands derail engineering focus.
• Resolve cross-team execution dependencies independently, aligning with adjacent technical and business functions before potential roadblocks appear.
• Communicate regular updates, work results, and research findings transparently to the rest of the product organization.

Senior Product Manager – Platform Product

Brand Manager

• We want to own the employer brand in Poland and across our international talent pools. You'll pull top talent into our pipeline through paid talent marketing, meet-ups that the local community actually wants to attend, and getting our own people visible as ambassadors.
• Build and run targeted recruitment marketing across LinkedIn, Instagram and Meta to attract tech talent.
• Own the budget split across channels and shift spend toward what converts – we'd rather scale a paid funnel than rent a booth.
• Track campaign performance and feed the data back into smarter targeting and creative.
• Concept and host tech meetups in Warsaw that build real relationships with the local dev community.
• Tap local communities across our key markets and select conferences to put GR8_TECH where the talent already hangs out.
• Run the external comms around it all – Instagram, PR articles, job boards.
• Relaunch and drive GR8 Speakers – helping our engineers build their personal brands and represent the company at talks, posts and panels.
• Capture authentic office life by being on-site with the team, not briefing from afar.
• Turn employee pride into active advocacy through internal campaigns.
• Own employer brand projects end to end – spot the problem, propose the fix, clear the roadblock yourself.
• Work shoulder to shoulder with Talent Acquisition to keep candidate pipelines full and aligned to hiring goals.
• Keep employer branding plugged into the wider business alongside Marketing and Leadership.

L2 Technical Support Specialist

Senior Front End Developer

Senior Full-Stack .NET Engineer – Node.js, Go

Senior .NET Developer

Senior Product Manager – Platform Product

Senior Employer Brand Specialist