Salary
💰 $95,000 - $115,000 per year
About the role
- Support optimization of processes, improvement of cross-functional collaboration, and delivery of strategic initiatives
- Act as a liaison between business stakeholders and technical teams to gather, analyze, and document requirements
- Translate business requirements into functional specifications for development and implementation
- Recommend solutions or enhancements to address business needs
- Partner with project managers, developers, QA, and other teams throughout the SDLC
- Create process flows, data models, use cases, and user stories to support solution design
- Conduct gap analysis and impact assessments
- Support UAT by developing test cases, validating results, and assisting with user training
- Monitor project outcomes and identify opportunities for future optimization
- Facilitate meetings, workshops, and presentations with managers and end users
- Ensure compliance with company policies, procedures, and applicable regulations
- Perform other duties and special projects as assigned
Requirements
- Bachelor’s degree in Business, Information Systems, Finance, or related field; equivalent work experience may be considered
- 3+ years of Business Analyst experience, preferably in the healthcare industry
- Experience with Third-Party Administrators (TPAs) preferred
- Strong written and verbal communication skills
- Experience supporting cross-functional projects and working with multiple stakeholder groups
- Proficiency in JIRA, Confluence, Visio, Excel, and T-SQL
- Familiarity with Agile, Scrum, or Waterfall methodologies
- Knowledge of healthcare data, EDI, payer and provider systems, PBMs, and claims adjudication processes preferred
- BA certifications (CBAP, PMI-PBA) a plus