Gather, analyze, and document requirements for business projects and process improvements.
Collaborate with stakeholders to understand business objectives, workflows, and needs.
Translate business requirements into functional specifications for development and implementation.
Recommend solutions or enhancements to address business needs.
Partner with project managers, developers, QA, and other teams throughout the SDLC.
Create process flows, data models, use cases, and user stories to support solution design.
Conduct gap analysis and impact assessments.
Support UAT by developing test cases, validating results, and assisting with user training.
Monitor project outcomes and identify opportunities for future optimization.
Facilitate meetings, workshops, and presentations with managers and end users.
Ensure compliance with all company policies, procedures, and applicable regulations.
Perform other duties and special projects as assigned.

Requirements

Bachelor’s degree in Business, Information Systems, Finance, or related field; equivalent work experience may be considered.
5+ years of Business Analyst experience, preferably in the healthcare industry.
Experience with Third-Party Administrators (TPAs) preferred.
Strong written and verbal communication skills with the ability to clearly present ideas and updates.
Experience supporting cross-functional projects and working with multiple stakeholder groups.
Proficiency in JIRA, Confluence, Visio, Excel, and T-SQL.
Familiarity with Agile, Scrum, or Waterfall methodologies.
Knowledge of healthcare data, EDI, payer and provider systems, PBMs, and claims adjudication processes preferred.
BA certifications (CBAP, PMI-PBA) a plus.

Benefits

Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysisrequirements gatheringfunctional specificationsgap analysisimpact assessmentstest case developmentdata modelinguse casesuser storieshealthcare data

Soft Skills

communication skillscollaborationpresentation skillsstakeholder managementproblem-solvingfacilitationorganizational skillsanalytical skillsadaptabilityteamwork

Certifications

CBAPPMI-PBA