Product Marketing Manager – Customer Insights and Community
Deel
Commercial Sales Manager
Gorgias
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $135,000 - $149,000 per year
Job Level
Mid-LevelSenior
About the role
- Own, manage, and exceed revenue outcomes in the Commercial segment
- Partner with Account Executives on strategic deal execution, including executive engagement, multi-threading, and complex negotiations
- Act as an active coach and mentor, leveraging call reviews, pipeline inspections, and deal strategy sessions to elevate performance
- Collaborate cross-functionally with Marketing, Partnerships, and Customer Success to strengthen market positioning and accelerate sales cycles
- Drive accountability through weekly activity reviews, ensuring balanced pipeline development, forecasting accuracy, and consistent conversion metrics
- Use sales analysis and data-driven insights to inform strategy, improve execution, and optimize performance across the team
- Ensure coaching frameworks, enablement resources, and ongoing training programs are fully leveraged to ramp, develop, and retain top talent
- Provide input into GTM strategy and the design of scalable processes, reporting, and tools to support Commercial sales growth
- Identify, share, and implement best practices that elevate the team’s ability to win in competitive, complex environments
- Stay up-to-date on product roadmap, industry trends, and the evolving competitive landscape to ensure the team is positioned as consultative experts
Requirements
- 3+ years of Account Executive Leadership experience, ideally with at least one year being in enterprise sales. At least 1 year leading Commercial or Mid-Market teams and a previous career as an individual contributor
- Direct experience in SaaS organizations with complex deal cycles and multi-stakeholder sales processes. Bonus points if it's within E-commerce.
- Proven track record of driving both personal and team quota attainment in Commercial segments
- Experience scaling teams and building repeatable sales processes in high-growth environments
- Passion for and polish within, learning, coaching, and developing future sales leaders
- Comfortable as both a strategic leader and hands-on contributor when needed
- Strong understanding of how to sell SaaS solutions to executive stakeholders, with an emphasis on ROI, scalability, and measurable business outcomes
- Demonstrated ability to manage complex sales cycles, negotiate large contracts, and navigate multi-stakeholder environments
- Adept at cross-functional collaboration and influencing across teams to drive shared outcomes
- Strong communicator and executive presence; confident leading customer-facing discussions and internal strategy sessions
- History of operational excellence, including quota attainment, pipeline management, and forecasting accuracy
- Ability to commit to a hybrid work environment that involves working in the office 2 days per week (Wednesday & Thursday)
- Work authorization/visa status questions are asked on the application form
Benefits
- 5-week vacation (We follow each country's appropriate PTO Laws)
- Paid sick leave
- Paid parental leave (16 weeks)
- MacBook Pro
- Personal credit card to buy lunches (you’ll have your own Gorgias credit card)
- We provide private health insurance and retirement pension
- Get up to $700 USD to set up your workstation at home (working from home should feel breezy)
- Get up to $2000 USD of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!)
- Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!
- Offers Equity
- $90K – $99K Commission
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaS salesquota attainmentpipeline managementforecasting accuracycomplex deal cyclesnegotiationsales analysisdata-driven insightsGTM strategysales process optimization
Soft skills
coachingmentoringcross-functional collaborationstrategic leadershipcommunicationexecutive presenceinfluencingoperational excellenceteam developmentcustomer engagement
