Presales Solution Architect – Data
Defined.ai
Job Level
Mid-LevelSenior
About the role
- Partner with sales to deliver product demos, architecture overviews, and technical deep-dives for prospects
- Translate business and technical requirements into scalable payments solutions aligned to customer needs
- Support implementation and onboarding; help customers architect and deploy payment workflows
- Drive adoption and growth by identifying opportunities to increase product adoption and expand value for customers
- Lead technical responses for RFPs and build collateral supporting the sales cycle
- Act as the customer’s voice; provide structured product and engineering feedback
- Serve as a bridge between revenue, success, and engineering teams; support pre-sale and post-sale lifecycles
Requirements
- 3+ years of experience in a Solution Engineer, Sales Engineer, or Technical Consultant role (ideally within payments, fintech, and/or SaaS)
- Familiarity with payment processing concepts: merchant onboarding, settlement, chargebacks, compliance, etc.
- Strong technical experience and knowledge; comfortable discussing APIs, integrations, and solution architectures
- Excellent communication and presentation skills; able to explain complex topics in simple terms
- Proven ability to work cross-functionally and thrive in a fast-paced startup environment
- Problem solver with a consultative mindset; excited by both pre-sale engagement and post-sale adoption
- Revenue-driven mentality; thrive on figuring out complex problems to turn a “no” into a “yes”
- At this time, Rainforest is unable to provide visa sponsorship
