Rainforest

Solutions Engineer

Rainforest

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Partner with sales to deliver product demos, architecture overviews, and technical deep-dives for prospects
  • Translate business and technical requirements into scalable payments solutions aligned to customer needs
  • Support implementation and onboarding; help customers architect and deploy payment workflows
  • Drive adoption and growth by identifying opportunities to increase product adoption and expand value for customers
  • Lead technical responses for RFPs and build collateral supporting the sales cycle
  • Act as the customer’s voice; provide structured product and engineering feedback
  • Serve as a bridge between revenue, success, and engineering teams; support pre-sale and post-sale lifecycles

Requirements

  • 3+ years of experience in a Solution Engineer, Sales Engineer, or Technical Consultant role (ideally within payments, fintech, and/or SaaS)
  • Familiarity with payment processing concepts: merchant onboarding, settlement, chargebacks, compliance, etc.
  • Strong technical experience and knowledge; comfortable discussing APIs, integrations, and solution architectures
  • Excellent communication and presentation skills; able to explain complex topics in simple terms
  • Proven ability to work cross-functionally and thrive in a fast-paced startup environment
  • Problem solver with a consultative mindset; excited by both pre-sale engagement and post-sale adoption
  • Revenue-driven mentality; thrive on figuring out complex problems to turn a “no” into a “yes”
  • At this time, Rainforest is unable to provide visa sponsorship