Solutions Engineer

• Build and deliver personalized, story-driven demos that align with each prospect’s goals, data, and institutional challenges.
• Partner with Account Executives to shape demo strategies that highlight value, differentiation, and real-world outcomes.
• Translate complex technical capabilities into clear, compelling narratives that resonate with non-technical stakeholders.
• Serve as the face of Element451 during presentations - bringing energy, clarity, and creativity to every engagement.
• Scope, configure, and deliver hands-on time boxed POCs that validate Element451’s impact through AI-driven automation and engagement.
• Build and train AI agents, prompt workflows, and knowledge bases that demonstrate proactive and personalized student interactions.
• Define and track success metrics (conversion rate, cycle time, engagement) to measure and refine POC performance.
• Ensure data security, FERPA compliance, and accessibility standards throughout each engagement.
• Collaborate with Product and Implementation teams to ensure demo environments reflect the latest capabilities and integrations.
• Identify opportunities to innovate — creating reusable demo assets, AI-driven showcases, and new storytelling approaches.
• Capture feedback and learnings from every demo and POC to inform future iterations.
• Stay current on AI, CRM, and higher-ed engagement trends to continuously elevate the quality and creativity of your work.
• Act as an internal champion for AI fluency, sharing best practices and insights with peers and teammates.

Solutions Engineer

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Solutions Engineer