Rainforest

Events

• Own the planning and execution of our own bi-annual conference, Vertex: The Vertical Software Conference.
• You will be directly responsible for finding a venue, managing external vendors to help execute, planning the event agenda and any activations, and all the day-of execution details that go into running a smooth event.
• You’ll partner with Marketing and Senior Leadership to recruit speakers and sponsors for the event.
• You’ll collaborate across Sales, Marketing, Partnerships and external stakeholders to ensure promotion and follow-up of the event is effective.
• Identify, evaluate and decide which vertical specific events our Sales team should be attending and ensure they are properly equipped.
• Work with Sales and Partnerships to identify opportunities to host smaller, private events (e.g. dinners, happy hours) in different cities for key prospects and partners.
• Elevate our presence at larger Fintech conferences (e.g. Money2020) where possible.
• Report on the impact of events towards lead generation, pipeline creation and overall company revenue

Senior Events Manager

Account Manager

• Owning the full partner cycle across technology, bank, Private Equity, Venture Capital, Payments Consultants, and other partnerships - from prospect to agreement
• Prospecting and outbounding new target partners based on their ownership/influence of platforms in our ideal customer profile across email, phone calls, live meetings and LinkedIn
• Educating and pitching Rainforest’s solution to partners with a consultative approach to help drive platform referrals to the sales team
• Building and maintaining key relationships with C-level executives, while orchestrating all executive touch points needed to drive partnerships forward
• Representing Rainforest at conferences, industry networking events, and corporate engagements
• Driving partner co-marketing initiatives – including webinars, curated dinners, roundtables, and other ecosystem events – to strengthen relationships, build visibility and accelerate referral opportunities
• Continually updating and managing Hubspot pipelines for tracking and forecasting partner and partner-led deal progress
• Working with cross-functionally within Rainforest to put together business plans and help drive product strategy

Partnerships Manager

Content Marketing Manager

• Managing Rainforest’s LinkedIn profile, and expanding our presence to other channels (e.g. X, Instagram, TikTok, etc.) with a consistent, insight-driven presence.
• Turning founder ideas into high-performing social content, essays, and threads that deepen thought leadership.
• Leading production for our weekly payments newsletter and Payments Strategy Show podcast — including outlines, prep materials, and guest coordination.
• Drafting updates that keep investors, partners, and key stakeholders aligned and excited about Rainforest’s growth.
• Crafting materials that elevate Rainforest’s voice around events and key recruiting initiatives.
• Driving outreach for speaking opportunities, event panels, and award submissions; building relationships with key industry media.
• Creating partner marketing assets that leverage Rainforest's core messaging to drive referrals from investors, consultants, and technology partners.Continuously experimenting with tools and workflows to scale Rainforest’s GTM motion.

Content and Communications Manager

Product Marketing

• Owning and optimizing our GTM tech stack (HubSpot CRM + Marketing Hub, Apollo, Clay, Ocean.io, LinkedIn Sales Navigator, etc.)
• Designing, automating, and managing outbound and inbound workflows to consistently generate qualified opportunities.
• Ensuring clean, structured, and enriched data flows across systems for targeting, reporting, and forecasting.
• Building workflows, automations, and playbooks to shorten deal cycles and reduce manual effort for AEs.
• Supporting campaign execution, tracking, attribution, and funnel reporting to maximize ROI.
• Creating dashboards and insights for pipeline health, funnel conversion, and revenue forecasting.
• Continuously experimenting with tools and workflows to scale Rainforest’s GTM motion.

GTM Engineer

Technical Recruiter

• Lead full-cycle recruiting for all product and engineering roles
• Tackle select non-technical roles as we scale
• Drive the search for top talent
• Partner closely with hiring managers and teams
• Ensure a fast, high-quality hiring process that reflects our standards and values
• Maintain pipeline quality and velocity—driving consistent progress from first touch to offer acceptance
• Manage on-site interview coordination and logistics for Atlanta-based hiring
• Ensure every candidate has a seamless, professional, and efficient experience throughout the process
• Represent Rainforest at local recruiting events and meetups to strengthen our employer brand in the Atlanta market

Operations

• Handling inbound requests through multiple communication channels (phone, email, chat, etc.) from platform customers and internal teams.
• Providing timely and accurate responses to inquiries, troubleshooting issues, and offering solutions to ensure customer satisfaction.
• Collaborating with and escalating to cross-functional teams including technical support, Platform Success Managers, Risk, and other Payment Operations teammates.
• Maintaining records of customer interactions, inquiries, and resolutions using CRM software and/or other designated systems.
• Assisting in the development and improvement of support processes and procedures to enhance efficiency and effectiveness.
• Following through with customers to ensure issues are resolved satisfactorily, gathering feedback for continuous company improvement.
• Participating in training sessions and staying up-to-date on product knowledge, policies, and procedures to provide accurate and up-to-date information to customers.

Payment Operations Specialist

Solutions Engineer

• Partner with sales to deliver product demos, architecture overviews, and technical deep-dives for prospects
• Translate business and technical requirements into scalable payments solutions aligned to customer needs
• Support implementation and onboarding; help customers architect and deploy payment workflows
• Drive adoption and growth by identifying opportunities to increase product adoption and expand value for customers
• Lead technical responses for RFPs and build collateral supporting the sales cycle
• Act as the customer’s voice; provide structured product and engineering feedback
• Serve as a bridge between revenue, success, and engineering teams; support pre-sale and post-sale lifecycles