Senior Merchandising Manager
Knix
Named Accounts Manager
Gorgias
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteSalary
💰 $118,000 - $131,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage a portfolio of 35-50 accounts focusing on growth and retention
- Collaborate with Customer Success Manager to identify expansion opportunities
- Build relationships with executive-level stakeholders
- Develop strategic account plans
- Conduct in-person meetings with clients to strengthen relationships
Requirements
- 5+ years managing enterprise SaaS accounts ($20M+ in GMV)
- Fluency in English and Portuguese, working proficiency in Spanish or German preferred
- Deep commercial and operational understanding of SaaS, enterprise software, and customer experience technology
- Experience navigating ambiguity and influencing at executive levels
- Naturally curious and globally minded professional
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaSenterprise softwarecustomer experience technology
Soft skills
relationship buildingstrategic planninginfluencingcuriosityglobal mindset
