Manager, Analytics and Insights
TD
PythonSQL
Disability Case Manager
iA Financial Group (Industrial Alliance)
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
JuniorMid-Level
About the role
- Assess short- and long-term disability claims to determine eligibility for benefits based on medical documentation and policy guidelines
- Conduct detailed telephone interviews to gather medical and non-medical information
- Develop and implement personalized case management plans
- Collaborate with rehabilitation teams and attending physicians to facilitate return-to-work plans
- Communicate effectively with policyholders, participants, healthcare professionals, and government agencies
- Handle sensitive and potentially difficult conversations with empathy and professionalism
- Maintain accurate and up-to-date claim files in our system
- Participate in client and supplier meetings and contribute to special projects
Requirements
- 2 to 5 years of experience in disability claims, health professions, human resources, or a related field
- Knowledge of occupational health and safety and medical terminology
- Proficiency in spoken and written French
- Advanced level of English proficiency is required
Benefits
- Flexible group insurance
- Competitive pension plan
- Stock purchase plan
- Vacation and wellness/personal development days
- Telemedicine
- Employee and family assistance program
- Ergonomic furniture program
- Performance bonus
- Discounts on iA products
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
disability claimscase managementmedical documentationpolicy guidelinesoccupational healthmedical terminologyFrench proficiencyEnglish proficiency
Soft skills
communicationempathyprofessionalismcollaborationinterviewing
