Golden Steps ABA

Director

• Responsible for driving the execution of key service, quality and growth initiatives.
• Perform comprehensive initial assessments.
• Manage or assist in managing the day-to-day operations of all services, including staff and client scheduling.
• Create and maintain any needed training and onboarding programs for new hires.
• Provide ongoing direct and indirect training and support to the RBT’s and BCBA’s on all aspects of ABA, relevant techniques, and specific programming that are necessary to the success of programming.
• Implements and prepares the program curricula and annual reports regarding program effectiveness.
• Provides direct services to the clients and their parents, when appropriate.
• Conduct consistent communication with all treatment team members regarding all aspects of programming, and any difficulties that may arise in maintaining the hours of treatment and ethical service provision.
• Complete annual performance evaluations for all BCBAs, BCaBAs, and ABA Supervisors to determine potential for improvement and ensure treatment integrity.
• Communicate with Golden Steps ABA administrative teams including Admissions, Payroll, Finance, Billing and Human Resources to assist in staff and client records management and payer relationships.
• Other duties as assigned.

Clinic Director, BCBA

Customer Success Manager

• Oversee the day-to-day operation, maintenance, and configuration of the Zoho CRM platform
• Ensure the accuracy, integrity, and security of customer data within the system
• Provide training and technical support to internal teams on Zoho CRM functionalities and updates
• Tailor the CRM system, create user-defined fields, forms, and templates to meet organizational needs
• Develop reports and dashboards to track key performance indicators and provide insights for business decisions
• Work with sales, marketing, and customer service departments to understand their needs and optimize the Zoho CRM for their use
• Set up and manage user roles and permissions to safeguard customer data
• Troubleshoot technical issues and develop solutions to improve system efficiency and user experience

Zoho CRM Administrator

Analyst

• Develop meaningful, evidenced-based, hierarchical programming based on data, progress and the continued assessment of the client
• Provide ongoing direct and indirect training and supervision to the RBT’s on patient caseload
• Provide on-going direct and indirect family guidance that are necessary for programming success
• Conduct consistent communication with all treatment team members
• Participate in collaborative efforts with other service providers outside of Golden Steps
• Review data on a timely basis and communicate when needed to team members
• Maintain professional boundaries as indicated by the BACB
• Perform comprehensive initial intake and perform recurring assessments
• Discharge and Transition Planning for children on your caseload
• Other tasks as assigned

Board Certified Behavior Analyst

• Responsible for driving the execution of key service, quality and growth initiatives
• Perform comprehensive initial assessments
• Manage or assist in managing the day-to-day operations of all services, including staff and client scheduling
• Create and maintain any needed training and onboarding programs for new hires
• Provide ongoing direct and indirect training and support to the RBT’s and BCBA’s on all aspects of ABA, relevant techniques, and specific programming that are necessary to the success of programming
• Implements and prepares the program curricula and annual reports regarding program effectiveness
• Provides direct services to the clients and their parents, when appropriate
• Conduct consistent communication with all treatment team members regarding all aspects of programming, and any difficulties that may arise in maintaining the hours of treatment and ethical service provision
• Complete annual performance evaluations for all BCBAs, BCaBAs, and ABA Supervisors to determine potential for improvement and ensure treatment integrity
• Communicate with Golden Steps ABA administrative teams including Admissions, Payroll, Finance, Billing and Human Resources to assist in staff and client records management and payer relationships
• Other duties as assigned.

Board Certified Behavior Analyst, BCBA

Manager

• Lead local market growth by building high-value referral relationships across physicians, schools, therapists, hospitals, clinics, community groups, and diagnosing providers
• Field-based role spending ~75% of time visiting offices, delivering materials, and following up in person
• Own outreach pipeline: map market, plan visits, hit activity targets, and generate measurable referral volume
• Responsible for volume, visit activity, conversion support, and source development
• Collaborate with intake, clinical, and recruiting teams to align referrals with market capacity
• Track outreach activity, maintain CRM records, and report progress and insights to leadership
• Host or support lunch-and-learns, presentations, and outreach events in assigned territory
• Contribute to a repeatable outreach model that supports multi-state expansion and market-level growth

Clinical Outreach Manager

• Lead local market growth by building high-value referral relationships across physicians, schools, therapists, and community partners
• Field-based outreach (~75% time) visiting offices, delivering materials, following up in person
• Own outreach pipeline: map market, plan visits, hit activity targets, generate measurable referral volume
• Collaborate with intake, clinical, and recruiting teams to align referrals with market capacity
• Track outreach activity, maintain CRM records, and report progress and insights to leadership
• Host or support lunch-and-learns, presentations, and outreach events in assigned territory
• Contribute to a repeatable outreach model supporting multi-state expansion and market-level growth
• Responsible for volume, visit activity, conversion support, and source development to grow patient access

• Develop meaningful, evidenced-based, hierarchical programming based on data, progress and the continued assessment of the client
• Provide ongoing direct and indirect training and supervision to the RBT’s on patient caseload
• Provide on-going direct and indirect family guidance that are necessary for programming success
• Conduct consistent communication with all treatment team members
• Participate in collaborative efforts with other service providers outside of Golden Steps
• Review data on a timely basis and communicate when needed to team members
• Maintain professional boundaries as indicated by the BACB
• Perform comprehensive initial intake and perform recurring assessments
• Discharge and Transition Planning for children on your caseload
• Other tasks as assigned
• Ability to develop a schedule that gives you the work life balance you deserve

• Develop meaningful, evidenced-based, hierarchical programming based on data, progress and the continued assessment of the client.
• Provide ongoing direct and indirect training and supervision to the RBT’s on patient caseload.
• Provide on-going direct and indirect family guidance that are necessary for programming success.
• Conduct consistent communication with all treatment team members.
• Participate in collaborative efforts with other service providers outside of Golden Steps.
• Review data on a timely basis and communicate when needed to team members.
• Maintain professional boundaries as indicated by the BACB.
• Perform comprehensive initial intake and perform recurring assessments.
• Discharge and Transition Planning for children on your caseload.
• Flexible hours and ability to develop schedule to support work-life balance.
• Other tasks as assigned.

Board Certified Behavior Analyst, BCBA – Clinic

• Lead local market growth by building high-value referral relationships across physicians, schools, therapists, hospitals, clinics, community groups, and diagnosing providers
• Field-based, growth-driving role focused on outbound referral development
• Spend ~75% of time in the field visiting offices, delivering materials, and following up in person
• Own outreach pipeline: map market, plan visits, hit activity targets, and generate measurable referral volume
• Responsible for volume, visit activity, conversion support, and source development
• Collaborate with intake, clinical, and recruiting teams to align referrals with market capacity
• Track outreach activity, maintain CRM records, and report progress and insights to leadership
• Host or support lunch-and-learns, presentations, and outreach events in assigned territory
• Contribute to a repeatable outreach model that supports multi-state expansion and market-level growth

• Build high-value referral relationships with physicians, schools, therapists, hospitals, clinics, community groups, and diagnosing providers
• Spend ~75% of time in the field visiting offices, delivering materials, and following up in person
• Own outreach pipeline: map your market, plan visits, hit activity targets, and generate measurable referral volume
• Collaborate with intake, clinical, and recruiting teams to align referrals with market capacity
• Track outreach activity, maintain CRM records, and report progress and insights to leadership
• Host or support lunch-and-learns, presentations, and outreach events in your assigned territory
• Contribute to a repeatable outreach model that supports multi-state expansion and market-level growth

• Lead local market growth by building high-value referral relationships across physicians, schools, therapists, hospitals, clinics, community groups, and diagnosing providers
• Drive referral growth by developing relationships with physicians, schools, therapists, hospitals, clinics, community groups, and diagnosing providers
• Field-based outreach (~75% time in the field): visit offices, deliver materials, and follow up in person
• Own outreach pipeline: map your market, plan visits, hit activity targets, and generate measurable referral volume
• Responsible for volume, visit activity, conversion support, and source development
• Collaborate with intake, clinical, and recruiting teams to align referrals with market capacity
• Track outreach activity, maintain CRM records, and report progress and insights to leadership
• Host or support lunch-and-learns, presentations, and outreach events in assigned territory
• Contribute to a repeatable outreach model that supports multi-state expansion and market-level growth

• Lead local market growth by building high-value referral relationships across physicians, schools, therapists, and community partners
• Field-based outreach (~75% of time): visiting offices, delivering materials, following up in person
• Own outreach pipeline: map market, plan visits, hit activity targets, generate measurable referral volume
• Collaborate with intake, clinical, and recruiting teams to align referrals with market capacity
• Track outreach activity, maintain CRM records, report progress and insights to leadership
• Host/support lunch-and-learns, presentations, and outreach events
• Contribute to a repeatable outreach model that supports multi-state expansion and market-level growth

• Lead local market growth by building high-value referral relationships across physicians, schools, therapists, hospitals, clinics, and community partners
• Drive referral growth and own a critical stretch of the patient acquisition funnel; responsible for volume, visit activity, conversion support, and source development
• Spend ~75% of time in the field visiting offices, delivering materials, and following up in person
• Own outreach pipeline: map your market, plan visits, hit activity targets, and generate measurable referral volume
• Collaborate with intake, clinical, and recruiting teams to align referrals with market capacity
• Track outreach activity, maintain CRM records, and report progress and insights to leadership
• Host or support lunch-and-learns, presentations, and outreach events in assigned territory
• Contribute to a repeatable outreach model that supports multi-state expansion and market-level growth

• Develop meaningful, evidenced-based, hierarchical programming based on data, progress and the continued assessment of the client
• Provide ongoing direct and indirect training and supervision to the RBTs on patient caseload
• Provide on-going direct and indirect family guidance that are necessary for programming success
• Conduct consistent communication with all treatment team members
• Participate in collaborative efforts with other service providers outside of Golden Steps
• Review data on a timely basis and communicate when needed to team members
• Maintain professional boundaries as indicated by the BACB
• Perform comprehensive initial intake and perform recurring assessments
• Discharge and Transition Planning for children on your caseload
• Flexible hours and ability to develop a schedule that provides work–life balance
• Other tasks as assigned

• Responsible for driving the execution of key service, quality and growth initiatives
• Perform comprehensive initial assessments
• Manage or assist in managing the day-to-day operations of all services, including staff and client scheduling
• Create and maintain any needed training and onboarding programs for new hires
• Provide ongoing direct and indirect training and support to the RBT’s and BCBA’s on all aspects of ABA, relevant techniques, and specific programming
• Implement and prepare the program curricula and annual reports regarding program effectiveness
• Provides direct services to the clients and their parents, when appropriate
• Conduct consistent communication with all treatment team members regarding all aspects of programming and maintaining hours of treatment and ethical service provision
• Complete annual performance evaluations for all BCBAs, BCaBAs, and ABA Supervisors
• Communicate with administrative teams including Admissions, Payroll, Finance, Billing and Human Resources to assist in staff and client records management and payer relationships
• Other duties as assigned

• Drive the execution of key service, quality and growth initiatives
• Perform comprehensive initial assessments
• Manage or assist in managing day-to-day operations of all services, including staff and client scheduling
• Create and maintain training and onboarding programs for new hires
• Provide ongoing direct and indirect training and support to RBTs and BCBAs on ABA techniques and programming
• Implement and prepare program curricula and annual reports regarding program effectiveness
• Provide direct services to clients and their parents when appropriate
• Communicate with all treatment team members regarding programming and treatment hours
• Complete annual performance evaluations for BCBAs, BCaBAs, and ABA Supervisors
• Communicate with administrative teams (Admissions, Payroll, Finance, Billing, HR) to assist in records management and payer relationships
• Other duties as assigned

• Responsible for driving the execution of key service, quality and growth initiatives
• Perform comprehensive initial assessments
• Manage or assist in managing the day-to-day operations of all services, including staff and client scheduling
• Create and maintain training and onboarding programs for new hires
• Provide ongoing direct and indirect training and support to RBTs and BCBAs on ABA techniques and programming
• Implement and prepare program curricula and annual reports regarding program effectiveness
• Provide direct services to clients and their parents when appropriate
• Conduct consistent communication with all treatment team members regarding programming and treatment integrity
• Complete annual performance evaluations for BCBAs, BCaBAs, and ABA Supervisors
• Communicate with administrative teams (Admissions, Payroll, Finance, Billing, HR) to assist in staff and client records management and payer relationships
• Other duties as assigned

• Flexible hours and the ability to develop a schedule for work–life balance
• Develop meaningful, evidenced-based, hierarchical programming based on data, progress and continued assessment of the client
• Provide ongoing direct and indirect training and supervision to the RBTs on patient caseload
• Provide on-going direct and indirect family guidance necessary for programming success
• Conduct consistent communication with all treatment team members
• Participate in collaborative efforts with other service providers outside of Golden Steps
• Review data on a timely basis and communicate when needed to team members
• Maintain professional boundaries as indicated by the BACB
• Perform comprehensive initial intake and recurring assessments
• Discharge and Transition Planning for children on your caseload
• Other tasks as assigned

Clinic Board Certified Behavior Analyst

• Lead local market growth by building high-value referral relationships across physicians, schools, therapists, and community partners
• Field-based outreach (~75% time in the field): visiting offices, delivering materials, following up in person
• Own outreach pipeline: map market, plan visits, hit activity targets, generate measurable referral volume
• Collaborate with intake, clinical, and recruiting teams to align referrals with market capacity
• Track outreach activity, maintain CRM records, report progress and insights to leadership
• Host/support lunch-and-learns, presentations, and outreach events
• Contribute to a repeatable outreach model supporting multi-state expansion and market-level growth

Recruitment

• Develop and drive programs and processes to build talent pipelines for current and future job openings.
• Collaborate with State teams on current needs and creating pipelines.
• Forecast hiring needs dependent on business and workforce growth plans.
• Report on recruitment metrics.
• Responsible for candidate experience, from application to hire. Includes but not limited to: Background Check and OIG Reports
• Educate new hires on company policies and procedures.
• Create and develop pipelines of candidates for future hiring needs.
• Responsible for attending school career fairs and annual conferences as needed.
• Other duties as assigned.

Clinic Director, BCBA

Zoho CRM Administrator

Board Certified Behavior Analyst

Clinic Director, BCBA

Clinic Director, BCBA

Board Certified Behavior Analyst, BCBA

Clinical Outreach Manager

Clinical Outreach Manager

Board Certified Behavior Analyst, BCBA

Board Certified Behavior Analyst, BCBA – Clinic

Clinical Outreach Manager

Clinical Outreach Manager

Clinical Outreach Manager

Clinical Outreach Manager

Clinical Outreach Manager

Board Certified Behavior Analyst

Clinic Director, BCBA

Clinic Director, BCBA

Clinic Director, BCBA

Clinic Board Certified Behavior Analyst

Clinical Outreach Manager

Board Certified Behavior Analyst, BCBA

Talent Acquisition Partner