Regional Director of Operations

Golden Steps ABA

Regional Director of Operations leading expansion of ABA services for children with Autism Spectrum Disorder. Directing regional teams to ensure operational excellence and growth for Golden Steps ABA.

Posted 7/6/2026full-timeEnglewood Cliffs • New Jersey • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Provide direct leadership, strategic guidance, and support to State Directors across an assigned region
Conduct regular performance and development meetings with direct reports
Ensure consistent implementation of company policies, SOPs, and operational initiatives
Serve as the primary escalation point for operational challenges
Foster collaboration and share best practices across multiple state operations
Drive regional performance through improved operational efficiency, staffing readiness, intake conversion, and service capacity
Identify operational challenges and develop action plans to support growth
Monitor key performance metrics and proactively address risks impacting operations
Support expansion initiatives, including new clinic launches and resource planning
Translate executive initiatives into actionable regional plans
Lead implementation of new workflows, technology enhancements, and operational processes
Measure adoption and effectiveness of new initiatives while continuously improving execution
Analyze operational data to identify trends, opportunities, and areas for improvement
Develop dashboards and standardized reporting to provide actionable business insights
Maintain close, cross-functional alignment with core corporate departments including: Talent Acquisition, Intake, Staffing, Clinical Operations, Revenue Cycle Management (RCM), Credentialing, Finance, and Business Intelligence
Coach and mentor State Directors to strengthen leadership, accountability, and decision-making

Requirements

What you’ll need

A high EQ - you are a connector of people and a natural leader
A track record of leading and managing a successful team for at least 2 years
A history of innovation and performance improvement
An exceptional understanding of leadership and management that has been shaped by practical experience
Experience autonomously building something successful from start to finish
Proven ability to maximize productivity through thoughtful organization
Ability to collaboratively communicate and lead team members from all departments and levels

Benefits

Comp & perks

Competitive PTO
Paid sick leave
Health/dental/vision coverage
401K with match
Tuition discounts
CME libraries
RBT training
University discounts
Ongoing mentorship
Paid training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Operational ManagementPerformance Metrics MonitoringWorkflow ImplementationResource PlanningDashboard Development

Soft Skills

Emotional IntelligenceTeam LeadershipCollaborative CommunicationCoaching and MentoringDecision-Making