GoFundMe.org

Accountant

• Serve as the accounting owner for Zuora Billing and RevPro, overseeing product configuration, billing logic, revenue rules, and data flows to ensure accurate, scalable, and GAAP-compliant revenue recognition.
• Manage the month-end and quarter-end close activities including preparation of revenue related journal entries, balance sheet reconciliations and flux analyses.
• Translate accounting policy (ASC 606) into system-integrated logic in partnership with Product, Engineering, and Data teams.
• Provide technical accounting guidance for new product launches and monetization models, assessing revenue impacts and ensuring GAAP compliance.
• Build scalable, SOX-compliant workflows to support accurate and timely revenue recognition across high-volume, multi-currency environments.
• Own and refine reconciliation and close processes, enabling clean audit support and strong operational controls.
• Partner with Deals Desk, Sales, and Legal to review and structure complex or non-standard contracts, ensuring pricing, billing, and revenue terms align with ASC 606 and Zuora system capabilities.

Senior Revenue Accountant

Account Executive

• Methodically qualify, build, and manage an accurate sales pipeline; maintain a high volume of “smart” activity
• Build and maintain an accurate pipeline to include, monthly, quarterly and annual forecasts presentations to senior management
• Work hand-in-hand with our consulting partnerships to uncover new opportunities and foster ongoing relationships within the industry
• Skillfully deliver web-based and in-person presentations, leveraging strong product knowledge and sales best practices
• Be comfortable selling to VP & C-Suite executives, navigating through multiple decision makers in complex orgs to create compelling events and secure buy-in
• Work closely with a team of Sales Development Reps to provide strategic direction and feedback
• Develop strong relationships within the market while actively marketing and promoting GoFundMe Pro’s brand and products through adept public relations
• Consistently overachieve your quarterly and annual sales quota and be well-compensated for doing so
• Prospect, follow up on leads, influence and respond to RFPs

Enterprise Account Executive

Community Manager

• Owns key aspects of the Community Fundraising strategy and business outcomes
• Accountable for department-level GDV, engagement, and activation goals
• Determines where to invest, experiment, scale, or pull back across activation types based on ROI, brand risk, and organizational capacity
• Partners with senior leadership to evolve Community Fundraising into a durable growth engine
• Anticipates market, nonprofit, and community trends to inform multi-year strategy and positioning
• Partner with external agencies to drive measurable improvements in fundraising campaign performance
• Works with Sr. Director to align with senior cross-functional leaders around shared priorities
• Partners closely with Product and Technology leadership to influence roadmap direction
• Represents Community Fundraising in senior leadership forums
• Builds strong executive-level relationships across the company
• Acts as a key decision-maker and escalation point for complex activations
• Leads and develops a multi-disciplinary team responsible for activation strategy

Director, Community Fundraising

Project Manager

• Execute the web roadmap defined by Growth leadership, including:
• Manage and coordinate the day-to-day work of Web developers & Web designers
• Own ClickUp as the system of record for web execution: Create and maintain project plans, task workflows, and dashboards
• Oversee execution within WordPress, including:
• Support CRO efforts by coordinating implementation of tests, updates, and learnings
• Continuously improve delivery processes, workflows, and cross-team collaboration

Manager, Web Project Management

Technical Account Manager

• Lead monthly operational meetings with customers, reviewing progress, adoption, and upcoming milestones.
• Manage project timelines for major initiatives
• Coordinate internal dependencies
• Deliver training and enablement on new and existing product features
• Execute adoption playbooks that drive GDV lift
• Monitor usage metrics, donor behavior patterns, and campaign performance
• Ensure client’s CRM integration is functional
• Translate customer needs into clear, reproducible technical requests
• Communicate status updates back to customers
• Monitor platform usage, donor conversion, recurring health, campaign activity, and technical dependencies
• Maintain detailed documentation of customer requirements
• Provide organized, proactive communication to keep customers confident, informed, and engaged.

Senior Technical Account Manager

SEO Marketing

• Own technical SEO performance globally, optimizing site architecture, page speed, schema, and LLM discoverability.
• Work with SEO director and Product, Engineering, and Data Science to ensure SEO is embedded into the global roadmap and technical infrastructure. Build the case for SEO prioritization in development roadmaps.
• Partner with the larger SEO team to make sure technical recommendations align with global priorities and needs.
• Conduct technical audits to identify and resolve issues across crawling, indexing, hreflang, rendering, internal linking, and structured data.
• Stay ahead of algorithm updates and evolving search behaviors, including AI and multimodal search (AEO, YouTube, TikTok, LLM-based engines).
• Educate and influence cross-functional teams on SEO best practices — fostering a data-driven, globally aware search culture.

Lead Technical SEO

Performance Marketing

• Deliver GoFundMe’s global paid media strategy, overseeing planning, execution, and optimization across SEM, paid social, display, video, and programmatic.
• Drive measurable business outcomes - growing new fundraiser starts, donors, and repeat engagement while maintaining strong ROI and efficiency targets and working closely with the organic teams.
• Lead cross-market campaigns, balancing global consistency with local relevance across North America, Europe, and emerging international markets.
• Champion experimentation and growth science, using A/B testing, geo-lift, and incrementality frameworks to uncover new opportunities and reduce reliance on last-click metrics.
• Collaborate with Product and CRM to create seamless user journeys that bridge acquisition, activation, and re-engagement.
• Partner with Data Science and Finance on forecasting, attribution modeling, and media mix optimization; translate insights into clear business recommendations.
• Build and manage relationships with media agencies and platform partners, ensuring operational excellence, innovation, and cost efficiency.
• Develop creative testing frameworks with Brand and Creative teams to identify high-performing messages and formats that drive emotional and behavioral response.
• Monitor, report, and communicate performance regularly to senior leadership — connecting campaign results to overall business impact.
• Ensure all campaigns meet privacy and compliance standards, including GDPR, CCPA, and internal governance policies.

Senior Paid Media Manager

• Own international SEO performance across multiple markets, optimizing site architecture, on-page experience, and local discoverability.
• Work with SEO director and Product, Engineering, and Data Science to ensure SEO is embedded into the global roadmap and technical infrastructure.
• Partner with local teams to adapt strategies for local languages, search behavior, and market nuances.
• Conduct technical audits to identify and resolve issues across crawling, indexing, hreflang, rendering, internal linking, and structured data.
• Lead keyword, content, and competitive analyses to uncover growth opportunities by country and vertical.
• Define KPIs and measurement frameworks for international organic performance, using analytics and BI tools to track and communicate impact.
• Support new product launches and international expansions, ensuring SEO readiness from architecture to content rollout. Stay ahead of algorithm updates and evolving search behaviors, including AI and multimodal search (AEO, YouTube, TikTok, LLM-based engines).
• Educate and influence cross-functional teams on SEO best practices — fostering a data-driven, globally aware search culture.
• Collaborate with Paid Media, CRM, and Brand teams to align organic strategies with cross-channel growth initiatives.