Take end-to-end ownership of POS hardware offerings for SMB merchants so they can seamlessly accept payments and manage in-store operations.
Define the long-term vision and roadmap for POS hardware products to support GoDaddy's Commerce strategy.
Create a roadmap driven by SMB customer needs through interviews and identifying key jobs-to-be-done.
Write detailed user-stories including non-functional requirements focused on hardware usability, accessibility, and performance.
Collaborate with UI/UX designers on user flows and physical touchpoints (e.g., register displays, receipt printers, cash drawers).
Own relationships with third-party hardware vendors for POS systems and peripherals.
Stay updated on industry advancements in POS/payment hardware and bring innovation to product strategy.
Requirements
3+ years of experience in building products in the hardware space.
Technical aptitude: Comfort working with engineering teams, hardware partners and vendors to discuss technical feasibility and build scalable, resilient, and stable POS hardware products.
Data analytics: Proficiency in pulling and analyzing data to drive decisions and monitor product performance.
Agile experience: Demonstrated experience in an Agile software development environment, including managing backlogs and delivering features in sprints.
Experience in payments, with a focus on EMV and card-present systems.
Working knowledge of POS hardware, different integration architectures (semi-integrated vs integrated), L3 certification processes, payment testing cycles and other nuances like TMS, key injection, parameter file management etc.
Familiarity with payment security frameworks including PCI-DSS, P2PE, and EMVco.
Benefits
paid time off
retirement savings (e.g., 401k, pension schemes)
incentive eligibility
equity grants
participation in an employee stock purchase plan
other family-friendly benefits including parental leave
Employee Resource Groups
Support for side hustles / entrepreneurial pursuits
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.