GoDaddy

Hardware Engineer

• Oversee global fulfillment and repair/refurbishment centers, ensuring efficient receiving, production, warranty validation, parts management, recovery rates, turnaround time, and compliance with SLAs and quality standards
• Manage repair service purchase orders (POs), invoices, and partner/service center relationships, including negotiating service terms and pricing agreements
• Provide technical support and training to fulfillment and repair centers, including process setup, test procedures, implementation of engineering change orders (ECOs), and validation
• Drive continuous improvement by defining and optimizing global RMA and repair processes, launching new repair/refurbishment centers, and participating in the sourcing, evaluation, and selection of new partners
• Conduct hardware testing on field-returned devices, analyze return data for quality and operational performance reporting, and collaborate with internal and external engineering teams to enhance product quality and recovery rates
• Oversee device deactivation (including remote user data wipe and system resets), and lead the disposition of non-repairable units according to PCI standards with detailed cost tracking and reporting

Senior Hardware Engineer – Electrical, Repair Services

Product Manager

• Lead Strategic Vision: develop and implement the Care portfolio roadmap, reimagining customer interactions through AI to improve engagement and happiness
• Manage Product Portfolio: oversee requirements, prioritization, and resource allocation across AI, CRM, Messaging/Telephony domains
• Drive AI Innovation: guide AI implementation for self-serve chatbots, Guide assist tools, and productivity solutions balancing automation with quality
• Advocate for Customer Needs: collaborate with Care teams to identify challenges and develop solutions improving support and sales functions
• Optimize Through Experimentation: define requirements, test hypotheses, and measure outcomes to enhance customer experience and business results
• Align Cross-Functional Teams: communicate product vision across GoDaddy, build partnerships to secure resources and influence priorities
• Stay Ahead of Trends: monitor AI, contact center technology, and customer support innovation to maintain competitive advantage
• Manage and align teams across specialized areas (AI, Salesforce, CRM, Messaging/Telephony) toward Care business targets
• Contribute to Care team supporting 5,000+ Guides, 1M+ monthly interactions, and $300M+ annual revenue

Director, Product Management

• Help build and mentor a world-class team dedicated to developing electronics hardware for omni-commerce products
• Collaborate across Product, Program Management, Marketing, Branding, Software, Hardware, Fulfillment, Repair, Care, Compliance, and international partners to align requirements and expectations
• Drive and socialize best practices for hardware design, program planning, execution, reporting, change management, and issue resolution across the company
• Lead reviews of architecture, design intent, component specification, and validation plans to ensure high-quality, reliable hardware solutions are delivered on time
• Proactively identify, prioritize, and solve hardware issues, including conducting root cause and corrective action analyses for field and production failures
• Manage test requirements, provide technical support to global repair centers, and collaborate with partners to analyze failures and drive corrective actions

Senior Hardware Engineer – Mechanical

Product Designer

• Design and deliver innovative, user-centered experiences that align with business goals and solve complex problems across multiple products and platforms.
• Collaborate effectively with cross-functional teams—including engineers, product managers, and researchers—communicating design intent and technical considerations.
• Prototype, test, and iterate on designs at various fidelities, incorporating user feedback to continuously refine solutions.
• Create clear documentation and design artifacts that articulate user needs, product principles, and implementation details for engineering teams.
• Mentor and inspire fellow designers, lead multiple projects in an agile environment, and contribute to the growth of the design community and customer research efforts.
• Focus on designing innovative experiences that enhance discovery and engagement across marketing products and crafting seamless onboarding journeys to help entrepreneurs achieve their goals.
• Contribute to shaping future experiences across GoDaddy's marketing products.

Senior Lead UX Designer

Machine Learning Engineer

• Develop and implement advanced machine learning algorithms.
• Build Intelligent Software using Large Language Models (AI Agents).
• Design and refine ML models to enhance their performance, scalability, and robustness.
• Assess, design and curate comprehensive evaluations for open-ended GenerativeAI problems.
• Collaborate with cross-functional teams to integrate ML solutions within broader product and platform initiatives.
• Drive the exploration and adoption of cutting-edge ML technologies to maintain our competitive edge in the industry.
• Work with highly skilled engineers to build comprehensive solutions for customer experience, personalization, and solve technical problems in model evaluation and simulation.

Senior Machine Learning Scientist

Auditor

• Assist in driving the SOX program by supporting SOX compliance activities including performing walkthroughs and testing of Business Process and IT automated controls
• Support the development and continuous improvement of SOX-related documentation, risk assessments, and reporting, enhancing automation tools where possible
• Identify control deficiencies and trends, and partner with internal teams to support remediation planning
• Contribute to ongoing program improvement by recommending updates to testing methods and documentation standards
• Maintain strong cross-functional relationships across business and IT collaborators to support program objectives
• Report to the Senior Manager, SOX Compliance & Risk Management

Senior Auditor – Assurance, Risk and Compliance, ARC

• Take end-to-end ownership of POS hardware offerings for SMB merchants so they can seamlessly accept payments and manage in-store operations.
• Define the long-term vision and roadmap for POS hardware products to support GoDaddy's Commerce strategy.
• Create a roadmap driven by SMB customer needs through interviews and identifying key jobs-to-be-done.
• Write detailed user-stories including non-functional requirements focused on hardware usability, accessibility, and performance.
• Collaborate with UI/UX designers on user flows and physical touchpoints (e.g., register displays, receipt printers, cash drawers).
• Own relationships with third-party hardware vendors for POS systems and peripherals.
• Stay updated on industry advancements in POS/payment hardware and bring innovation to product strategy.

Senior Product Manager, POS Hardware

Sales Development Rep

• Rapidly respond to inbound leads and build rapport with prospective buyers
• Consult clients on premium domain acquisition strategies tailored to their business needs
• Maintain a high level of activity and performance—most reps close at least one sale per day
• Build and manage a growing book of repeat clients while continuously adding new customers
• Participate in regular coaching and training to sharpen sales techniques
• Collaborate with teammates and uphold company values

Sales Development Representative I

Business Development Rep

• Build and refine the GTM playbook and sales strategy and work with Marketing to craft and execute on campaigns and sales collateral
• Generate new business and proactively own your pipeline of predominantly self-generated leads using Salesforce to meet or exceed annual targets
• Travel to events/conferences to develop a pipeline of new business opportunities
• Lead the entire sales cycle (including RFP processes) from lead generation to meeting with clients, developing value propositions, proposing solutions, commercials, contract negotiation, and closing
• Build a business model and forecast for new deals to inform and structure commercials
• Collaborate closely with delivery teams, project managers, and technical experts to ensure seamless transition from sales to partner onboarding and implementation
• Continuously refine messaging, value proposition and positioning based on learnings from partner interactions and engagements
• Participate in annual/quarterly planning and forecasting
• Help GoDaddy and partners achieve mutual targets selling payments and commerce solutions to millions of small businesses

Senior Manager, Business Development – Payments and ISV

• Define and communicate a compelling product vision and roadmap for POS and in-store experience products, aligning with company strategy and merchant needs.
• Partner closely with design, engineering, data, sales, and customer success teams to deliver high-impact features on time and at scale.
• Analyze user behavior, market trends, and competitive landscape to find opportunities for innovation and differentiation.
• Define clear success metrics and leverage data-driven insights to iterate and improve product performance.
• Champion the voice of the customer through regular user research and feedback to advise product decisions.
• Serve as the voice of the merchant and translate real-world customer workflows into strategic product opportunities.
• Actively partner with product teams across Commerce Web, Mobile, POS, and Payments to ensure building the right solutions for the right users.

Senior Product Manager, In-Store Experience

• Own end-to-end design execution across mobile web experiences and Studio’s mobile and web applications, ensuring a seamless, engaging, and consistent user experience
• Solve complex design challenges, balancing business needs with customer insights and usability
• Craft and advocate for scalable design systems, ensuring consistency across surfaces while evolving the experience
• Use data and research to inform design decisions, finding opportunities through qualitative and quantitative insights
• Build prototypes that explore interactions, motion, and haptics to bring designs to life
• Lead and facilitate design discussions within cross-functional teams to align UX, product, and engineering
• Mentor and collaborate with L2 designers, offering feedback and supporting their growth
• Advocate for accessibility, inclusivity, and high-quality execution across products
• Run fast iteration cycles and usability testing, validating ideas through research

Senior UX Designer

Security Engineer

• Collaborate with product developers to architect secure cloud-based web applications and promote secure-by-design/default strategies
• Conduct design reviews, threat modeling, source code reviews, manual security testing, and cloud security audits
• Identify security vulnerabilities, assess risks, and drive resolution of security events, policy questions, and technical risks
• Use strong interpersonal skills to build consensus on security issues and communicate effectively with stakeholders
• Develop and contribute to repeatable and reusable security processes and frameworks, demonstrating deep technical security expertise
• Implement high-quality security engineering solutions and perform security assessments throughout the SDLC
• Occasionally visit a GoDaddy office to meet with the team for events or meetings

Senior Security Engineer

Android Engineer

• Build and maintain Android applications that power GoDaddy’s Point of Sale experience on dedicated devices
• Contribute to a suite of 12+ apps used by merchants to manage sales, inventory, transactions, and daily operations
• Work closely with senior engineers, product managers, and designers to deliver features that improve the merchant experience
• Write clean, maintainable, and testable code while following established patterns and best practices
• Debug issues and improve app performance, stability, and responsiveness in real-world retail environments
• Participate in code reviews and team discussions to grow technical skills and contribute to team quality
• Learn about challenges unique to POS systems, such as offline support, device integrations, and high-reliability requirements
• Continuously develop knowledge of the Android platform and modern development tools

Android Software Engineer

Solutions Engineer

• Build, develop, and implement custom payment solutions across various components of the GoDaddy platform
• Tackle diverse technical projects across the business, working with different technologies and teams
• Collaborate with engineering teams to enhance product functionality and fill identified platform gaps
• Present technical solutions and conduct product demonstrations to US-based clients and internal stakeholders
• Act as a technical consultant, translating client requirements into effective solutions
• Provide pre-sales support and technical guidance to prospective clients and partners
• Apply full-stack expertise to tackle complex payment integration challenges
• Tailor GoDaddy's payment solutions to specific partner needs through implementation and consultation
• Work as part of an international team across Serbia, Spain, Poland, and Ukraine
• Occasionally overlap with North American business hours for client interactions

Senior Software Engineer – Solutions Consultant

• Engage with inbound leads (businesses and individuals) interested in acquiring premium domains
• Rapidly respond to inbound leads and build rapport with prospective buyers globally
• Consult clients on premium domain acquisition strategies tailored to their business needs
• Maintain high activity and performance; most reps close at least one sale per day
• Build and manage a growing book of repeat clients while continuously adding new customers
• Participate in regular coaching and training to sharpen sales techniques
• Collaborate with teammates and uphold company values

Sales Development Representative

Backend Engineer

• Design, develop, and optimize back-end services, APIs, and systems that power GoDaddy’s applications
• Work with distributed systems and microservices to create scalable, secure, and high-performance solutions
• Collaborate with cross-functional teams, including product managers, front-end engineers, and data teams, to deliver end-to-end solutions
• Write clean, maintainable, and testable code, adhering to best practices in software development
• Investigate and resolve software-related issues, optimize performance, and deliver exceptional user experiences
• Advocate for new technologies that boost productivity and efficiency, keeping our tech stack modern and effective
• Contribute to architecture and design discussions, influencing the technical direction of our platforms
• Actively participate in discussions, brainstorm ideas, and propose solutions, shaping the direction of our shared services

Senior Backend Software Engineer

Frontend Engineer

• Develop new customer facing features using ReactJS, TypeScript and other front end technologies
• Assist in improving our User surfaces by implementing innovative solutions
• Identifying and tackling opportunities in complex systems, providing incremental business value while simplifying our platform
• Learn and implement a high standard of software dev practices, including practical coding standards, modern software development approaches, test automation, and a strong focus on security
• Develop cloud-native solutions to continuously harden our platform and cloud infrastructures at scale
• Lead and contribute to release and on-call activities, ensuring robust support for our platform and code base
• Collaborate across departments to deliver cohesive merchant experiences

Senior Frontend Software Engineer

DevOps Engineer

• Build, run, and support cost-effective and robust private and public cloud infrastructures.
• Administration and support for cloud infrastructure based on OpenStack.
• Administration of host-systems: problem analysis, isolation, and debugging.
• Contribute to the software product development life cycle from inception to production launch and post-production support for large-scale cloud deployments.
• Contribute to open-source projects such as OpenStack and libvirt.
• Troubleshoot code-level problems quickly and efficiently.
• Participate in SRE/DevOps activities, releases, and on-call support; handle disaster recovery and security incident responses.

Senior Site Reliability Engineer

Full-stack Engineer

• Maintain the existing application stack for Partners Experience product lineup (JavaScript, ReactJS frontend, NodeJS APIs)
• Use JavaScript tooling libraries and webpack to ship production-ready software
• Use infrastructure tooling like GitHub Actions and CI/CD pipelines
• Modernize application stack using NodeJS (TypeScript) and ReactJS deployed to AWS
• Strengthen security posture, craft fault tolerance, improve observability, and manage release pipelines
• Work with product management and hub engineering to leverage existing capabilities and improve UI/workflows
• Improve observability of production services to surface gaps, resolve issues, and measure performance
• Lead by example on coding standards, test automation, and secure modern development practices
• Engage with engineers and partners across the organization to drive broad-impact solutions

Senior Full-Stack Software Engineer

Technical Program Manager

• Develop Care program deliveries; manage project timelines from design to release and resolve inter-team dependencies
• Lead production launches and contribute to ongoing system improvements
• Lead and coordinate design/implementation efforts between Product Management, Engineering, Business teams and cross-functional teams like Learning & Development, Operations, Finance
• Facilitate conversations and SOW creation with vendors who provide contingent workers as needed
• Handle Program Management systems, communicate progress, analyze data, balance trade-offs and achieve outcomes
• Anticipate bottlenecks, handle critical issues, foresee and make trade-offs between business needs and technical constraints
• Prioritize results over output; manage complex projects and gradually deliver to meet organizational OKRs and landmarks
• Drive consensus on project and rollout plans, set timelines, and manage program progress across stakeholders

Senior Technical Program Manager

• Architect and build Ceph clusters from the ground up, creating robust and scalable storage solutions
• Engineer, deploy, and maintain the next generation of Ceph storage technologies
• Manage a large-scale Linux environment, ensuring seamless operations and optimal performance
• Work closely with internal teams on cross-functional projects to deliver assets quickly and with high quality
• Scope and model workloads to deliver custom solutions for object, block, and file workloads for internal applications and private cloud