Define and communicate a compelling product vision and roadmap for POS and in-store experience products, aligning with company strategy and merchant needs.
Partner closely with design, engineering, data, sales, and customer success teams to deliver high-impact features on time and at scale.
Analyze user behavior, market trends, and competitive landscape to find opportunities for innovation and differentiation.
Define clear success metrics and leverage data-driven insights to iterate and improve product performance.
Champion the voice of the customer through regular user research and feedback to advise product decisions.
Serve as the voice of the merchant and translate real-world customer workflows into strategic product opportunities.
Actively partner with product teams across Commerce Web, Mobile, POS, and Payments to ensure building the right solutions for the right users.
Requirements
6+ years of product management experience, preferably in POS, retail, or SaaS platforms.
Proven success in shipping and scaling complex, customer-facing products.
Deep understanding of in-store commerce workflows and merchant pain points.
Strong technical acumen; experience working closely with engineering to deliver robust, high-quality software solutions.
Exceptional communication and stakeholder management skills, with an ability to align cross-functional teams around a shared vision.
Relentless focus on user experience and customer outcomes.
Data-driven approach; comfortable with analytics, experimentation, and A/B testing.
Benefits
paid time off
retirement savings (e.g., 401k, pension schemes)
bonus/incentive eligibility
equity grants
participation in our employee stock purchase plan
competitive health benefits
other family-friendly benefits including parental leave
Employee Resource Groups
Remote work (working remotely from your home; occasional office visits)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.