Senior SAP/IT Business Analyst – R2R
Watts Water Technologies
CloudERP
Product Business Analyst – SaaS Products
Global Quantum Intelligence, LLC
full-time
Posted on:
Origin: • 🇮🇳 India
Visit company websiteJob Level
SeniorLead
Tech Stack
CloudERP
About the role
- Collaborate with product managers, stakeholders, and engineering teams to define and document product requirements, user stories, and acceptance criteria for SaaS-based solutions
- Analyze business processes and translate them into functional specifications and product workflows
- Facilitate requirement-gathering sessions, workshops, and product demonstrations with internal and client stakeholders
- Develop detailed documentation including BRDs, FRDs, process flows, and use case scenarios
- Partner with UI/UX teams to ensure seamless user experience aligned with business needs
- Assist in backlog grooming, sprint planning, and release management in Agile environments
- Evaluate SaaS product features, identify gaps, and recommend enhancements aligned with best practices and business strategy
- Coordinate UAT (User Acceptance Testing), training, and change management activities
- Act as the bridge between business stakeholders and technical teams, ensuring clear communication and alignment
- Ensure product design and business processes adhere to ITIL, TOGAF standards, and enterprise architecture principles
Requirements
- 7+ years of experience as a Business Analyst, with at least 3+ years in SaaS product development environments
- Proven experience in business process modeling, requirements management, and SaaS solution analysis
- Strong knowledge of Agile/Scrum methodologies and tools like JIRA, Confluence, or DevOps
- Proficiency in preparing documentation (BRD, FRD, user stories, workflows, data models)
- Solid understanding of cloud/SaaS product architecture and integrations (APIs, web services)
- Excellent communication, stakeholder management, and presentation skills
- Certifications: CBAP (Must Have); TOGAF or ITIL (At least one)
- Experience working with SaaS-based enterprise products (preferred)
- Exposure to enterprise integrations (ERP, HRMS, or AI/ML-driven SaaS tools) (preferred)
- Knowledge of data security, compliance, and governance in SaaS environments (preferred)
