Global Payments Inc.

Account Executive

• responsible for prospecting new clients
• maintain existing/prospective client records in the CRM system
• achieve minimum production requirements including setting first-time appointments
• explain value proposition and demonstrate Point of Sale solution
• upsell current clients on other products and services
• maintain regular communication with Point of Sale District Manager

Territory Sales Representative – Software

• Responsible for prospecting and running Integrated Payments presentations both in person and over the phone to business owners or Independent Software Vendor (ISV) Partners to ultimately close deals within a fast sales cycle
• Close sales of business solutions with merchants throughout the area
• Set appointments with business owners in person based on the ISV Partner leads assigned
• Run scheduled appointments, uncover needs, and present compatible integrated payment solutions to close sales in small to mid-sized businesses
• Convert leads to sales from ISV partners and self-source payments opportunities
• Maintain existing/prospective client records, including call notes and client interactions
• Achieve minimum production requirements, including setting first time appointments

Outside Sales Representative

Product Manager

• Provides direction to product development and the overall process of the product and services function.
• Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects.
• Increases profitability of existing products and services to developing new solutions which advance business objectives and client needs.
• Builds strong working relationships with marketing, sales, support staff, product development and vendors plus senior management and key customers.
• Manages the process from product development to product launch, ensuring execution is in line with project plan, for small or moderately complex new product initiatives or existing product initiatives.
• For the International Business Segment, typical annual revenues for a small or moderately complex product initiative would be approximately $250k or less.
• For assigned products, owns, manages, and communicates a product roadmap, including collaborating with industry analysts to form competitive analysis, and with delivery, sales, and relationship management teams to determine prioritization, development, and ongoing costs of delivery, and market positioning.
• Manages the details of product backlog and ensures continual enhancements to existing products.
• For assigned products, develops the "go to market packaging" for existing products or smaller product initiatives and supports the "go to market" strategy on the new or more complex product initiatives.
• Collaborates with product marketing to develop product marketing strategies based on established product objectives, costs, and value proposition.
• Reviews research with product marketing to quantify value proposition for inputs to pricing analysis and marketing collateral.
• Defines pricing strategies for new and existing products considering competitive pricing models, target customer segment base, internal costs, value proposition metrics (e.g., savings to clients, process costs, etc.), and market acceptance and adoption rates.
• Participates in defining alternative models complete with benefits, and present final pricing recommendations to executive management for adoption.
• Develops business cases requiring minimal analytical skills for new product functionality to serve as inputs to decision-making, prioritization, pricing, and client value proposition.
• For assigned product initiatives, collaborates with company business leaders, industry analysts, sales, IT, legal, strategic marketing and relationship management teams to define product goals, objectives, market positioning, and pricing strategies.
• Complies with established methodology for managing product strategy.
• Follows a structured, repeatable process for collecting and analyzing market research, to include industry publications, analyst research, experiential research, client surveys, etc.
• Supports the strategic planning approach for summarizing and communicating the results of aggregate research.
• Participates in product concept and requirements workshops with clients and internal development teams in pursuit of product requirements, objectives, and architecture decisions.
• Documents workshop results in a format suitable for consumption by all audiences, including interactive review and feedback from clients and internal parties.
• For assigned products, supports the collaboration with product delivery and technology architecture to validate detailed design, particularly to ensure that product objectives and key requirements are met and aligned with the market needs and the business unit strategy.
• Completes required documentation and provides design direction, testing support, and general assistance to delivery team, as needed, during the execution phase of product development consisting of moderate complexities and scopes.

Senior Product Manager

Operations

• Utilize utility billing and expense technology platforms to produce monthly, on-time, accurate resident bills for our clients
• Ensure we have all of the necessary inputs for the billing process to ensure maximum revenue recoupment for the client
• Review and analyze outputs to the billing process and collaborate with our clients to finalize and process monthly utility statements for their residents
• Review variance reports, datasets, and research explanations to ensure the accuracy and consistency of billing practices and results
• Collaborate across the Zego Utility Team to ensure properties are moved efficiently through the billing process
• Partner with your clients and internal departments to provide timely prebills to receive approvals that meet billing timelines and quality standards
• Obtain expert knowledge of our software platforms

Operations Analyst

• Provides direction to product development and the overall process of the product and services function.
• Manages the process from product development to product launch, ensuring execution is in line with project plan for complex product initiatives.
• For assigned products, owns, manages, and communicates a product roadmap.
• Collaborates with product marketing to develop product marketing strategies based on established product objectives, costs, and value proposition.
• Defines pricing strategies for new and existing products.

Territory Sales Representative – Software

Outside Sales Representative

Senior Product Manager

Operations Analyst

Product Manager – Platform Services