Global Payments Inc.

Account Executive

• prospecting, presenting, and closing sales of Genius® and related Global Payments technology solutions
• manage the full sales cycle—from lead generation and outreach to conducting in-person and virtual product demos and finalizing contracts
• collaborate closely with your District Manager and receive ongoing coaching and mentorship from leadership
• help business owners modernize their operations, improve customer experiences, and drive growth through innovative POS and payment technology

Outside Sales Executive – Software

Product Manager

• Provides direction to product development and the overall process of the product and services function.
• Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects.
• Increases profitability of existing products and services to developing new solutions which advance business objectives and client needs.
• Builds strong working relationships with marketing, sales, support staff, product development and vendors plus senior management and key customers.
• Manages the process from product development to product launch, ensuring execution is in line with project plan, for small or moderately complex new product initiatives or existing product initiatives.
• For the International Business Segment, typical annual revenues for a small or moderately complex product initiative would be approximately $250k or less.
• For assigned products, owns, manages, and communicates a product roadmap, including collaborating with industry analysts to form competitive analysis, and with delivery, sales, and relationship management teams to determine prioritization, development, and ongoing costs of delivery, and market positioning.

Solutions Engineer

• Develop and align IT strategies with overall business goals
• Consider factors such as reliability, scalability, flexibility, and security in the architecture decisions to ensure long-term success of the company
• Assess the impact of changes and provide guidance on managing transitions within the enterprise architecture
• Collaborate with financial stakeholders to develop and manage budgets for enterprise architecture initiatives
• Evaluate new technologies and tools to determine their suitability for integration into product and enterprise wide architecture
• Collaborate with solution architects within the assigned domain to identify gaps in documentation and prioritize and assign remediation accordingly
• Establish and enforce architectural principles, standards, and governance to ensure consistency and interoperability across the enterprise
• Create and maintain comprehensive enterprise architecture models, encompassing business, data, application, and technology domains
• Develop and maintain technology roadmaps, guiding the evolution of the IT landscape to meet future business requirements
• Analyze and forecast system capacity requirements to ensure optimal performance and scalability
• Identify and mitigate potential risks related to technology solutions, ensuring security, compliance, and scalability
• Collaborate with leaders from various pillars to understand business needs and ensure that IT initiatives support broader organizational objectives
• Effectively communicate complex technical concepts to both technical and non-technical stakeholders, facilitating understanding and buy-in
• Manage a small team of solution architects dedicated to the assigned product domain

Director of Solution Architecture

• Own the full sales cycle from prospecting to negotiation and closing
• Sell the Genius® POS and payment technology platform to small and mid-sized merchants
• Receive sales leadership support
• Focus on full‑cycle sales expectations
• Explore multi‑vertical opportunities
• Benefit from residual income

Account Executive – Fintech Sales

• Responsible for prospecting and running Genius Point of Sale presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to ultimately close deals within a fast sales cycle.
• Activities include explaining our value proposition and demonstrating our cloud-based Point of Sale solution, upselling current clients on other Global products and services, and maintaining regular communication with the Point-of-Sale District Manager.
• Your role as a SRM is to close sales of our business solutions with merchants throughout the area.
• You will work closely with your local District Manager to set appointments with business owners in person via your network and referral partnerships that you build.

• Administer projects from initiation to delivery, and ensures all projects or initiatives are completed on time, with quality, and within budget
• Develops the project plan, and/or implements an established plan and monitors progress and performance against it
• Identifies, resolves, or escalates issues in order to minimize delays
• Facilitates and manages the analysis of project requirements, identifies and understands the cost estimates, resources, and time required to complete the project(s), and ensures project goals and requirements are met within time, cost, and quality parameters
• Conducts project meetings and prepares regular reports to communicate the status of the project within and beyond the project team
• Works with stakeholders and identifies and establishes priorities, allocates tasks, and coordinates project staff to meet project targets and milestones and ensures project is delivered to the internal and/or external client’s satisfaction

Software Implementation Project Manager

• Sell Genius® and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries.
• Develop and manage a consistent pipeline through field prospecting, digital outreach, and local networking.
• Deliver consultative, value-based presentations both in-person and virtually to demonstrate how Genius® helps businesses streamline payments, improve operations, and increase customer loyalty.
• Collaborate with your District Manager to identify new opportunities, set appointments, and close sales within a short cycle.
• Maintain accurate pipeline and activity tracking in Atlas and Salesforce, including call notes, follow-ups, and client communications.
• Upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades.
• Stay current on the fintech landscape, industry trends, and product updates to position yourself as a trusted technology advisor.

Outside Sales Representative

• Provides direction to product development and the overall process of the product and services function.
• Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects.
• Increases profitability of existing products and services to develop new solutions which advance business objectives and client needs.
• Manages the process from product development to product launch, ensuring execution is in line with project plan.
• Ensures profitability for product initiatives.
• Defines pricing strategies for new and existing products considering competitive pricing models, target customer segment base, internal costs, value proposition metrics, and market acceptance and adoption rates.
• Participates in product concept and requirements workshops with clients and internal development teams.

Senior Product Manager

• Sell Genius® and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries.
• Develop and manage a consistent pipeline through field prospecting, digital outreach, and local networking.
• Deliver consultative, value-based presentations both in-person and virtually.
• Collaborate with your District Manager to identify new opportunities, set appointments, and close sales.
• Maintain accurate pipeline and activity tracking in Atlas and Salesforce.
• Upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades.
• Stay current on the fintech landscape, industry trends, and product updates.

Customer Success Manager

• own, manage and develop the Global Payments Customer Experience strategy
• assist with developing and implementing an enterprise-wide Customer Experience strategy
• understand and monitor industry trends
• support the design and execution of core Customer Experience behaviors
• create ongoing communications regarding Customer Experience Strategy
• provide support to the lines of business regarding customer experience concepts
• assist with alignment sessions with our customers
• participate in management of customer insights
• assist in cross-business best practice sharing
• administer recognition programs
• collect data and produce metrics for Customer Experience program
• execute continuous improvement process for customer feedback
• recommend process improvements regarding Customer Experience program

• Build a pipeline via prospecting, digital outreach, and local networking.
• Maintain accurate activity tracking in Salesforce and Atlas CRM.
• Sell Genius® POS and software solutions across retail, restaurant, and service verticals.
• Consult with business owners to improve operations, increase customer loyalty, and streamline payments using Genius®.

Outside Sales Representative – Software

Outside Sales

• Responsible for prospecting and running Genius Point of Sale presentations in person and over the phone.
• Close deals within a fast sales cycle.
• Explain the value proposition and demonstrate our cloud-based Point of Sale solution.
• Upsell current clients on other Global products and services.
• Maintain regular communication with the Point-of-Sale District Manager.

Territory Sales

Manager

• Oversee the development of partner-facing systems and experiences
• Conduct structured surveys to capture partner satisfaction
• Analyze industry reports and track competitor strategies
• Provide training and enablement resources to sales teams
• Lead cross-functional teams for project delivery

Outside Sales Executive – Software

Product Manager

Director of Solution Architecture

Account Executive – Fintech Sales

Account Executive – Fintech Sales

Software Implementation Project Manager

Outside Sales Representative

Outside Sales Representative

Senior Product Manager

Outside Sales Representative

Outside Sales Representative

Customer Success Manager

Outside Sales Representative – Software

Territory Sales

Partner Experience Manager