Global Payments Inc.

Account Executive

• Responsible for prospecting and running Global Payments Point of Sale presentations both in person and over the phone
• Close sales of business solutions with merchants throughout the area
• Work closely with local District Manager to set appointments with business owners
• Conduct scheduled appointments, uncover needs, and present Global Payments Point of Sale solutions
• Maintain regular communication with the Point of Sale District Manager
• Attend weekly team meetings and one-on-ones with leader
• Train on short-cycle sales process using CRM platforms Atlas and Salesforce

Outside Sales Representative – Software

• Responsible for prospecting and running Global Payments Point of Sale presentations
• Close deals within a fast sales cycle
• Explain value proposition and demonstrate cloud based Point of Sale solution
• Upsell current clients on other Global Payments products and services
• Maintain regular communication with Point of Sale District Manager
• Train on short-cycle sales process using CRM platforms

Sales

• Close sales and help businesses level up with top notch solutions
• Work closely with your District Sales Manager to set up key appointments
• Build referral partnerships that keep the leads rolling in
• Schedule and wow business owners with how our product can help their business transcend

Regional Sales Manager

Pricing Analyst

• Provide guidance on hardware, software, and service prices for the Restaurant POS segment.
• Create pricing models that assist in achieving strategic goals, competitive differential, return on investment and long-term sustainability.
• Develop relevant cross-functional relationships to understand products, competition, competitive market and the customer value chain.
• Develop and maintain sales support materials to educate sales and account teams on current product pricing.
• Recognize and adopt best practices in pricing creation, reporting, and analysis.

Product Pricing Manager

Business Intelligence Developer

• Providing service desk support, addressing user inquiries and resolving issues related to BI tools and reports
• Designing, developing and maintaining Power BI reports and dashboards to support data-driven decision-making
• Collaborating with key stakeholders and business leaders to gather reporting requirements and ensure alignment with business needs
• Independently writing and optimising T-SQL queries with a passion for self development, enlisting guidance and support from senior team members
• Maintain documentation related to report specifications, processes, and user guides
• Participating in team meetings, sharing insights and learning and taking an active role in the overall team priorities and responsibilities

BI Developer

ServiceNow

• Works throughout the software development life cycle and performs in a utility capacity to create, design, code, debug, maintain, test, implement and validate applications
• Develops moderately complex code using both front and/or back end programming languages within multiple platforms as needed
• Participates in client facing meetings, joint venture discussions, vendor partnership teams to determine solution approaches
• Develops, administers and recommends billable hours and resource estimates on complex initiatives, projects, and issues

ServiceNow Integration Admin, Developer

Support Engineer

• Monitor the health and performance of critical applications and systems using Kibana and other monitoring tools
• Respond promptly to alerts and incidents during on-call shifts
• Diagnose and resolve application-related issues
• Execute and troubleshoot issues with the jobs for continuous integration and deployment
• Maintain and improve automated deployment pipelines
• Perform routine network application health checks
• Execution and monitoring of application releases to production environments
• Utilize Kibana to create and analyze dashboards, logs, and watchers
• Utilize your knowledge of basic Linux commands to assist in troubleshooting and maintaining application servers
• Work with cloud resources to ensure application scalability and resilience
• Maintain clear and up-to-date documentation for procedures, configurations, and incident resolutions
• Collaborate with team members to share knowledge and best practices
• Collaborate with network and infrastructure teams to ensure optimal network performance

Application Support Analyst

Infrastructure Engineer

• Install, configure, maintain, support, and secure the organization's network communications
• Identify network problems and initiate corrective action
• Interact with Telecommunication Engineers and LAN Administrators
• Generate reports on network performance and troubleshooting results

Network Infrastructure Engineer

• Drive revenue growth and net new business
• Build and lead a team of sales professionals
• Work closely with your Director to set appointments
• Network to build referral partnerships
• Schedule and pitch to business owners
• Deliver top-notch payment solutions

District Sales Manager

Manager

• lead and inspire a team of top-performing sales professionals
• ensure achievement of sales goals in designated region
• conduct weekly 1:1 meetings, pipeline reviews, and sales coaching sessions
• monitor team activity and track performance metrics
• facilitate weekly pipeline reviews and sales planning sessions

District Manager – Fintech Point of Sale

• Build a pipeline via prospecting, digital outreach, and local networking
• Maintain accurate activity tracking in Salesforce and Atlas CRM
• Sell Genius® POS and software solutions across retail, restaurant, and service verticals
• Drive local business growth
• Consult with business owners to improve operations, increase customer loyalty, and streamline payments using Genius®

Outside Sales Executive – Software

• Sell Genius® and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries.
• Develop and manage a consistent pipeline through field prospecting, digital outreach, and local networking.
• Deliver consultative, value-based presentations both in-person and virtually to demonstrate how Genius® helps businesses streamline payments, improve operations, and increase customer loyalty.
• Collaborate with your District Manager to identify new opportunities, set appointments, and close sales within a short cycle.
• Maintain accurate pipeline and activity tracking in Atlas and Salesforce, including call notes, follow-ups, and client communications.
• Upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades.
• Stay current on the fintech landscape, industry trends, and product updates to position yourself as a trusted technology advisor.

Outside Sales Representative

• Ensures team adherence of all onboarding processes, policies and procedures
• Identifies opportunities for coaching and/or process improvements
• Champions change and follows through
• Uplevels team member skills and capabilities through the execution of Professional Growth and Career Path Plans
• Manages team capacity and resource assignments for projects based on requirements, timelines, and team member experience
• Conducts regular status meetings with team and utilizes reporting throughout the onboarding lifecycle to ensure projects are completed on time and accurate
• Set priorities for team and collaborates with cross-functional department leaders ensuring alignment and communicating out expectations
• Determines needed product enhancements to advance the company’s business objectives or specific client needs
• Consults on regulatory and compliance concerns and provides recommendations for company best practices
• Executes mitigation plans for any negative customer experience and/or financial impact through root cause analysis and issue tracking
• Assists with strategic goal planning and monthly KPI targets

Senior Manager, Professional Services

Affiliate Manager

• Focuses on designing, developing and facilitating partner training programs/courses specific to the Sales Function including: Developing and delivering internal training courses/programs targeting new hire orientation, product training, sales process and consultative selling, sales effectiveness, presentation skills, phone selling skills, etc.
• Deliver a range of training of moderately complex products (payfac/hybrid model/embedded payment), processes and soft skills content, to diverse audiences, demonstrating a clear understanding of given subject or subjects following training materials that will require deviation based on the audience knowledge.
• Develop and monitor metrics for evaluating training effectiveness, may also be accountable for broader Sales Function talent development as part of Sales functional excellence/performance improvement initiatives.

Outside Sales Representative – Software

Outside Sales Representative – Software

Regional Sales Manager

Product Pricing Manager

BI Developer

ServiceNow Integration Admin, Developer

Application Support Analyst

Network Infrastructure Engineer

District Sales Manager

District Manager – Fintech Point of Sale

Outside Sales Executive – Software

Outside Sales Representative

Senior Manager, Professional Services

Partner Enablement Specialist

Outside Sales Representative