Global Payments Inc.

Full-stack Engineer

• Works throughout the software development life cycle and performs in a utility capacity to create, design, code, debug, maintain, test, implement and validate applications with a broad understanding of a variety of languages and architectures.
• Analyzes existing applications or formulate logic for new applications, procedures, flowcharting, coding and debugging programs.
• Maintains and utilizes application and programming documents in the development of code.
• Recommends changes in development, maintenance and system standards.

Software Engineer II – On-site, Jacksonville, FL, Alpharetta, GA

Sales

• lead and inspire a team of top-performing sales professionals
• ensure team achieves and exceeds sales goals within your designated region
• conduct weekly 1:1 meetings, pipeline reviews, and sales coaching sessions
• focus on larger strategic deals within your territory
• monitor team activity and track performance metrics

District Sales Manager, POS

Account Executive

• Hunt down opportunities and dazzle business owners with a game-changing payments platform
• Close sales and help businesses level up with our top notch solutions
• Work closely with your District Sales Manager to set up key appointments
• Network to build referral partnerships that keep the leads rolling in
• Wow business owners with how our product can help their business transcend

Field Sales Account Executive

Research Analyst

• Create the design and optimization of text analytics models in Qualtrics Engage / XM Discover, with a focus on rule-based topic modeling, taxonomy development, sentiment, effort, emotion, and tagging standards.
• Build scalable frameworks across multiple business units, ensuring consistency, clarity, and alignment within a complex and growing VoC landscape.
• Develop and maintain taxonomy and governance, including naming conventions, rulesets, documentation, and quality controls that keep our programs aligned across teams.
• Ensure the accuracy and integrity of classification by regularly performing model audits and ongoing maintenance to improve model capture and precision rates.
• Collaborate with other members of the CX team to make sure models reflect the real experience of our customers and support key measures like NPS, CSAT, CES, Exit Survey responses, and at-risk behavior indicators.
• Partner with business stakeholders to understand their needs, gather domain knowledge, and ensure text analytics structures appropriately support product, service, and experience priorities.
• Own project timelines and execution for text analytics development across different business units, ensuring timely updates and alignment with rollout plans.
• Support the broader CX team on select research projects such as journey mapping, qualitative interviews, or deep-dive analysis.
• Create and maintain clear documentation that enables others to understand the structure, purpose, and application of models and taxonomies.

Customer Experience Research Analyst

• Prospecting, presenting, and closing sales of Genius® and related Global Payments technology solutions to small and mid-sized merchants across restaurant, retail, and service industries.
• Managing the full sales cycle—from lead generation and outreach to conducting in-person and virtual product demos and finalizing contracts.
• Collaborating closely with your District Manager and receiving ongoing coaching and mentorship from leadership.
• Helping business owners modernize their operations, improve customer experiences, and drive growth through innovative POS and payment technology.

Outside Sales Executive – Software

Support Engineer

• Serve as the first line of defense for production AI incidents, ensuring rapid triage, root cause analysis, and resolution.
• Monitor system health and performance of deployed AI applications, agentic and RAG-based solutions, MCPs, and orchestration platforms.
• Track and investigate issues related to latency, failures, model drift, hallucination, prompt misbehavior, or broken integrations, escalating to the AI engineering group where appropriate.
• Collaborate with AI and platform engineers to implement observability, logging, and alerting best practices for all AI services.
• Build diagnostic tools, runbooks, and automated workflows to improve incident response time and reduce manual intervention.
• Maintain knowledge bases and playbooks for repeatable troubleshooting and knowledge transfer.
• Partner with governance and compliance teams to ensure incidents are documented and remediated in line with internal policy.
• Contribute to postmortems and continuous improvement efforts to harden production systems.

AI Support Engineer, Level II

Scrum Master

• Facilitate and coordinate Agile Scrum processes within the company
• Guide and coach the team on Agile Scrum principles and practices
• Ensure the team works collaboratively and efficiently to deliver high-quality products
• Work with Network Automation Engineers to prioritise the product backlog
• Run the way Platform Teams operate, delivering business value earlier
• Foster communication by creating channels and translating lingo
• Deliver training as part of overall transformation efforts
• Help administer tools including Jira
• Set an example including Agile coaching
• Conduct Daily Scrum meetings
• Guide and develop clear Sprint standards and keep the team engaged
• Responsible for enacting Scrum values and practices
• Provide updates on team performance, remove impediments hindering progress
• Create a team environment by establishing trust and transparency
• Promote a collaborative environment fostering creativity and innovation
• Initiate and maintain positive relationships with IT and internal customers
• Partner for capacity planning and resource allocation in Agile tools
• Shield the team from distractions
• Identify and troubleshoot obstacles hindering team progress
• Promote continuous improvement through retrospectives and feedback sessions
• Communicate project status, risks, and issues to stakeholders
• Track KPIs and help teams deliver high-quality products on time

• Hunt down opportunities and dazzle business owners with a game-changing payments platform
• Close sales and help businesses level up with our top notch solutions
• Network to build referral partnerships that keep the leads rolling in
• Schedule and wow business owners with our product

• Close sales and help businesses level up with our top notch solutions.
• Work closely with your District Sales Manager to set up key appointments.
• Network to build referral partnerships that keep the leads rolling in.
• Schedule and wow business owners with how our product can help their business transcend.

• Hunt down opportunities and dazzle business owners with a game-changing payments platform
• Close sales and help businesses level up with top notch solutions
• Network to build referral partnerships
• Schedule and pitch to business owners
• Understand business needs and provide the perfect solution

• Acquérir de nouvelles relations avec les marchands et faire de la vente croisée avec les clients existants.
• Collaborer avec les gestionnaires de portefeuille pour optimiser la rentabilité des marchands.
• Gérer les pistes et les clients potentiels par le système de relations clients Salesforce.
• Élaborer des présentations et des propositions spécifiques au secteur à l’intention d’un public interne et externe.
• Négocier et conclure des ventes en veillant à la satisfaction du client.
• Mener des actions de sensibilisation par l’intermédiaire de sollicitation à froid et de rendez-vous.
• Fournir un soutien continu avant et après-vente.
• Rester informé des tendances du secteur, des prix et du paysage concurrentiel.
• Collaborer avec les équipes internes pour finaliser les accords avec les marchands.
• Participer activement aux événements et séminaires du secteur afin de favoriser la mise en réseau du portefeuille et sa croissance.
• Établir et cultiver des alliances stratégiques avec des entreprises de premier plan de l’industrie pour des collaborations et des avancées technologiques.

Représentant Ventes – Santé

• Realizar actividades de atracción, crecimiento, retención y rentabilización de prospectos asignados a banca comercial
• Negociación o administración de referencias de Citibanamex
• Generar relaciones comerciales con clientes para una mayor vinculación
• Proactividad con banqueros Pyme para lograr la colocación de nuevos productos
• Autotomía en la gestión y desarrollo de su portafolio asignado
• Seguimiento del proceso de negociación y facilitador con áreas internas de EVO para mantener los estándares de calidad en el servicio
• Responsable de conocer nuestros medios de pago, sus fortalezas y debilidades contra los principales competidores para desarrollar estrategias

Senior Sales Representative

Manager

• lead and inspire a team of top-performing sales professionals
• conduct weekly 1:1 meetings, pipeline reviews, and sales coaching sessions
• oversee the performance of your regional sales team
• provide real-time coaching, feedback, and support
• develop strategies to close more strategic sales opportunities
• monitor team activity, track performance metrics, and ensure effective execution of the sales process

District Manager - Point of Sale

• Close sales and help businesses level up with our top notch solutions
• Work closely with your District Sales Manager to set up key appointments
• Network to build referral partnerships that keep the leads rolling in
• Schedule and wow business owners with how our product can help their business transcend
• Understand client needs and provide the perfect solution

• close sales of business solutions with merchants in the area
• set appointments with business owners in person
• run scheduled appointments and present solutions
• uncover needs to close sales in small to mid-sized businesses
• maintain existing/prospective client records in CRM

Software Engineer II – On-site, Jacksonville, FL, Alpharetta, GA

District Sales Manager, POS

Field Sales Account Executive

Customer Experience Research Analyst

Outside Sales Executive – Software

AI Support Engineer, Level II

Scrum Master

Field Sales Account Executive

Field Sales Account Executive

Field Sales Account Executive

Représentant Ventes – Santé

Senior Sales Representative

District Manager - Point of Sale

Field Sales Account Executive

Account Executive, B2B