Giving Home Healthcare

Outreach Coordinator

• Conduct face-to-face home visits and phone calls to build trust, address concerns, and reinforce GHHC's value
• Ensure 100% of patients receive monthly/quarterly touchpoints
• Identify at-risk patients via surveys, caregiver feedback, and proactive outreach
• Utilize CQ/HME letters during visits to negotiate pay rates and prevent transfers
• Implement retention plans with structured follow-ups
• Develop and execute outreach strategies to boost brand awareness and patient acquisition
• Build relationships with local unions, community organizations, and stakeholders to generate referral sources
• Contact patients after intake to schedule physician appointments with supportive PCPs or specialists
• Present causation packets and educate providers on DOL requirements and response types
• Confirm appointments and upload signed documents to Salesforce
• Onboard new supportive MDs by attending initial appointments, explaining GHHC processes, and establishing communication preferences
• Obtain new patient referrals from physician/clinic relationships
• Integrate patient engagement, community outreach, and physician relationship management to enhance retention, increase intakes, and strengthen GHHC's regional presence
• Drive organizational goals through personalized outreach, physician education, and data-driven performance

Onboarding Specialist

• Serve as the main point of contact for employees and contractors during onboarding
• Manage and track onboarding paperwork and ongoing licensure and compliance documents
• Respond to employee inquiries about HR processes, policies, benefits, and other HR matters
• Maintain the integrity and confidentiality of HR files and records
• Conduct periodic audits and reviews of HR files to ensure required documents are properly collected and filed
• Process employee status updates, including personal information changes, promotions, transfers, terminations, and salary adjustments
• Assist with retention and employee engagement programs and training
• Support HR leadership and regional HR teams with duties as needed
• Maintain current knowledge of federal and state laws and regulations affecting HR management
• Perform other related duties as assigned

HR Onboarding Specialist

• Lead the development and execution of comprehensive marketing strategies aimed at driving brand awareness, customer acquisition, and revenue growth.
• Collaborate with cross-functional teams to create compelling campaigns and initiatives.
• Serve as the primary point of contact for patient communication and support.
• Conduct outreach efforts to attract potential patients, including completing intakes and providing ongoing updates and check-ins throughout their journey.
• Foster positive relationships with both internal staff and external hospital and medical group records departments to facilitate smooth record retrieval and cooperation.
• Build and maintain connections with local unions, community organizations, and other stakeholders.
• Coordinate and attend patient appreciation events, senior fairs, marketing events, and other community activities to promote our program and services.
• Interpret and analyze lab results, tests and other diagnostic information.
• Analyze market trends and evaluate the effectiveness of marketing efforts across various channels.
• Optimize marketing strategies and tactics based on performance data to maximize impact and return on investment.
• Effectively navigate the approval process within the healthcare system, ensuring timely access to necessary care and support services for patients.

General

• Executes physician prescribed plans of care and compliant documentation of care provided in system of record.
• Administers prescribed treatments, and therapies.
• Performs patient assessments, coordination of care.
• Performs various activities associated with daily living, communications, and monitoring of vitals while working at the patient’s home.
• Will be working with patients in a comfortable environment where the service is one-on-one.
• Communicates with family members, doctors, and other prescribed individuals regarding the health of patients.
• Performs other personal care services as necessary to meet the patient’s needs.

Home Health Aide, Certified Nursing Assistant

Payroll

• Manage and oversee end-to-end payroll processing for all employees, including salary, hourly, and contract employees.
• Ensure accurate and timely submission of all payroll data, ensuring compliance with federal, state, and local tax regulations.
• Review and verify timecards, employee records, and other payroll-related documents for accuracy and completeness.
• Serve as a point of contact for employees regarding payroll-related inquiries, including pay discrepancies, deductions, and tax information.
• Ensure compliance with all relevant payroll laws, tax regulations, and industry standards.
• Monitor preparation and filing of all required reports, including tax filings, wage reports, and year-end documentation.
• Supervise and support the payroll team to ensure efficient processing and high-quality customer service.
• Identify opportunities to improve payroll processes, increase efficiency, and reduce errors.
• Lead the migration process by working closely with external vendors, IT, and internal stakeholders to ensure a successful transition to the new payroll system.

Outreach Coordinator

HR Onboarding Specialist

Outreach Coordinator

Home Health Aide, Certified Nursing Assistant

Payroll Manager