Solutions Engineer

• Engage with government customers, both onsite and remotely, by providing technical expertise during the pre-sales process.
• Collaborate with the sales team to go beyond support to formulate and execute a sales strategy to exceed revenue targets through the adoption of GitLab.
• Be the Directly Responsible Individual on Customer Success Plans and technical evaluations via POC/POV ownership, technical part of tender/audit support, and workshop design.
• Build deep relationships with people within customer environments to enable them to be GitLab advocates.
• Serve as the customer advocate to other GitLab teams, including Product Development, Sales, and Marketing.
• Maintain specialty competency in one or more technologies related to GitLab’s market focus through activities such as training, certification and creation of working examples for reuse internally and by customers and partners.
• With comprehensive knowledge of the GitLab platform and associated technologies, educate customers of all sizes on the value proposition of GitLab while participating in discussions throughout the organization to ensure successful GitLab deployment.
• Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training, reading and seeking mentorship from others.
• Run Value Stream Assessments in your account with support of a Senior SA leading the engagement

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Solutions Engineer