ghSMART

IT Support

• Deliver exceptional IT support services ensuring high stakeholder satisfaction.
• Resolve technology issues and execute security and compliance processes.
• Provide outstanding service to stakeholders ensuring productivity of executives and staff.
• Maintain and monitor technology systems for security, compliance, and reliability.
• Serve as the main point of contact for technology support responding to IT issues and requests.
• Track, manage, and resolve help desk tickets with clear communication.

Senior IT Support Administrator

Events

• Deliver talent brand marketing initiatives across digital channels and experiences, reporting measurable engagement and awareness
• Support and/or lead corporate events and facilitating moments of connection that reflect ghSMART’s values and culture of generosity and gratitude
• Engage and support our global leadership talent community (gLC), contributing to a positive and engaged member experience
• Maintain and update key talent brand channels to ensure content is accurate, current, and on brand
• Support tracking and metrics to ensure the team understands what’s working and where to improve
• Identify opportunities to improve execution, processes, and stakeholder experience over time

Senior IT Support Administrator

Talent Marketing – Events Specialist