gertrud digital GmbH

Backend Engineer

• Collaborate closely with our development team on products built with F# (ASP.NET Core) and React.js
• Take full ownership of features, working closely with product in a cross-functional team
• Apply a functional programming approach and contribute to architectural discussions
• Keep our tech stack up to date and scalable
• Implement, optimize, and maintain new product features
• Improve all phases of the product lifecycle – from planning to deployment/production
• Build and maintain integrations with third-party systems like Azure and Office365

Senior Full Stack Engineer – F#, ASP.NET Core, ReactJS

Product Manager

• Together, we set the standard for modern board decisions.
• As Product Owner (m/f/d) you are responsible for the operational management and continuous development of our Boardwise software product in an agile environment.
• You act as the central interface between the business, stakeholders and development teams and ensure that requirements become concrete, actionable and value-creating product increments.
• You actively drive the integration of AI technologies—particularly within the Microsoft ecosystem—and translate strategic goals into prioritized backlog items and tangible outcomes.
• Ownership of the product backlog (maintenance, prioritization, refinement)
• Translate requirements from business units and stakeholders into clear user stories and acceptance criteria
• Ensure a continuous flow of value in a Kanban or agile working environment
• Close collaboration with development teams, particularly within the Microsoft ecosystem (e.g., Microsoft 365, Azure)
• Actively manage and facilitate stakeholders across different organizational levels
• Support the definition and ongoing development of the product vision and roadmap
• Integration and further development of AI-based features in the product (e.g., Copilot, LLM-based features)
• Collaborate with UX, Data and Engineering to continuously improve the user experience
• Ensure the quality, usability and business impact of implemented features

Product Owner, Digital Products, AI

Engineer

• First point of contact for customer inquiries
• Clear, friendly and structured communication with customers
• Analyze and resolve incoming customer support tickets
• Create and customize reports using Handlebars.js according to customer requirements
• Assist with questions regarding software configuration
• Identify issues and collect relevant technical information
• Recognize when escalation to Level 2 or the Product team is necessary
• Document problems and solutions in a structured manner
• Ensure high customer satisfaction through timely communication

L1 – Reports Engineer

• Erste Anlaufstelle für Anfragen unserer Kunden
• Klare, freundliche und strukturierte Kommunikation mit Kunden
• Analyse und Lösung eingehender Kundensupport-Tickets
• Erstellung und Anpassung von Reports mit Handlebars.js gemäß Kundenanforderungen
• Unterstützung bei Fragen zur Software-Konfiguration
• Identifikation von Problemen und Sammlung relevanter technischer Informationen
• Erkennen, wann eine Eskalation an Level 2 oder das Product-Team notwendig ist
• Strukturierte Dokumentation von Problemen und Lösungen
• Sicherstellung einer hohen Kundenzufriedenheit durch zeitnahe Kommunikation