Gertec

Analyst

• Monitor international import shipments, ensuring visibility and adherence to deadlines
• Keep shipment follow-up information up to date
• Review and approve pre-shipment documentation (Proforma Invoice, Invoice, Packing List, BL/AWB, Drafts, among others)
• Source international freight quotes for modes: Air, Sea, Multimodal (Sea-Air)
• Support import analysts with operational routines and process control
• Occasionally enter import processes into the Protheus ERP
• Act as an interface with internal departments, customs brokers, EADI (bonded warehouses) and freight forwarders/agents

International Logistics Analyst

Software Engineer

• Provide technical leadership for the development of Back-end systems and services;
• Define and evolve architectures (monoliths, microservices, event-driven);
• Develop robust, scalable APIs (REST and/or GraphQL);
• Ensure code quality (testing, standards, code reviews);
• Establish and promote software engineering best practices;
• Collaborate closely with frontend, product, and infrastructure teams;
• Drive technical decisions focused on scalability, performance, and security;
• Support and mentor team developers;
• Actively participate in troubleshooting and resolution of critical incidents;
• Influence the technical roadmap and platform evolution.

Software Development Specialist

Systems Engineer

• Serve N2 and N3 support tickets for Protheus modules with emphasis on Finance, Tax, Billing, Inventory and Costing, Purchasing, Accounting, Fixed Assets and TOTVS Tax Automation (TAF), including log investigation, error analysis and escalation to the vendor (TOTVS) when necessary.
• Gather requirements from key users, map processes, identify bottlenecks and propose technical or functional solutions.
• Develop and maintain customizations following Protheus MVC standards, entry points, triggers, compatibility layers, screens and reports.
• Create and manage users, access groups and routine profiles in the Configurator, respecting segregation of duties and security policies.
• Participate in the design and maintenance of integrations with corporate systems (CRM, e-commerce, logistics, BI) via REST and SOAP, as well as data import/export interfaces.
• Operate and configure the Tax and Accounting modules to meet Brazilian statutory requirements, monitoring legislative changes and applying TOTVS legal packages.
• Write SQL queries for auditing, data extraction, feeding BI dashboards, performance analysis and data correction.
• Execute the weekly controlled release process for updates, new routines, fixes and reconfigurations across development, testing and production environments, ensuring traceability, rollback plans, prior communication to affected areas and compliance with established maintenance windows.
• Participate in planning and executing ERP implementation and upgrade projects.
• Research and evaluate new solutions and technologies applicable to the ERP and the business.
• Contribute to the creation and analysis of IT indicators.
• Maintain technical and functional documentation of customizations and processes.
• Lead workshops and solution design sessions for the ERP.
• Deliver training to the IT team and key users.
• Participate in audits to ensure compliance with operational standards, LGPD and information security.

Analyst II – Protheus ERP

• Desenvolver e manter softwares, sistemas e firmwares para produtos;
• Aplicar tecnologia adequada buscando sempre a melhor relação de custo-benefício;
• Desenvolver softwares de acordo com o que é especificado. Realizar testes em aplicações legadas avaliando funcionamento e garantindo a qualidade do padrão Gertec.
• Colaborar com as especificações dos produtos para atendimento do cliente;
• Analisar os requisitos funcionais e não funcionais e restrições do projeto.
• Prestar suporte ao cliente interno e externo para entendimento e atendimento das necessidades;
• Projetar e manter infraestrutura em nuvem utilizando AWS (Infraestrutura como Código)
• Desenvolver e gerenciar pipelines CI/CD
• Automatizar processos de build, deploy e monitoramento
• Atuar na melhoria contínua de práticas DevOps e SRE
• Implementar estratégias de observabilidade (logs, métricas e tracing)
• Trabalhar em conjunto com times de desenvolvimento para otimização de aplicações
• Garantir boas práticas de segurança em cloud (IAM, políticas, compliance)
• Atuar na resolução de incidentes e análise de causa raiz
• Apoiar decisões técnicas e disseminar boas práticas no time

Analista de Desenvolvimento de Software, III

Data Analyst

• Support the data team in collecting, analyzing and visualizing information, generating actionable insights that contribute to the company's strategic decision-making.
• Extract, transform and load (ETL) data from relational databases using SQL;
• Perform exploratory data analysis with Python to identify patterns, trends and anomalies;
• Develop dashboards and interactive reports using data visualization tools such as Power BI, QlikSense, Tableau or similar;
• Collaborate with departments to understand data requirements and deliver tailored analytical solutions;
• Monitor ETL process dashboards in Airflow;
• Document business analysis for dashboard and report development;
• Automate repetitive analysis processes through scripts in Python/PySpark;
• Analyze query performance.

Data Analyst I

• Provide technical leadership for software projects with cross-cutting technical authority: define, document, present, and evolve product and digital solution architectures, ensuring consistent technical alignment and integration of software modules, firmware, applications, SDKs, APIs and services, while ensuring scalability, security and sustainability of solutions;
• Act as the technical owner for architectural decisions in projects under your responsibility — lead architecture reviews and design reviews with internal teams, vendors and/or partner development companies;
• Ensure architectural coherence across current and future products and solutions, preventing technical fragmentation;
• Influence the company’s strategic decisions through technical justification, risk analysis and a systems-level perspective.
• Define technical standards for software engineering and embedded firmware for payment terminals and commercial automation; ensure consistency and quality of SDKs, APIs and abstraction layers aimed at acquirers, partners and customers;
• Architect solutions based on embedded Linux, embedded Android and RTOS, taking into account hardware constraints, performance, power consumption, security and certification requirements;
• Define strategies for versioning, secure updates, observability, telemetry and remote diagnostics for devices in the field.
• Serve as an internal reference in AI-augmented engineering: architect and lead the adoption of an AI-driven SDLC, make its use mandatory and standardized across all phases, influencing and evolving CI/CD processes, test automation, observability and technical governance;
• Support the definition, analysis and evolution of SDLC efficiency metrics together with the Software Development Management, including lead time, throughput, quality and production stability;
• Define standards, practices and guardrails for the use of AI in development, ensuring ethics, information security, traceability and human validation;
• Continuously advocate and enforce software and firmware engineering best practices adopted in the market.
• Proactively lead the organization’s product and solution cybersecurity efforts, promoting security-by-design;
• Define and enforce secure coding standards and vulnerability mitigation through static and dynamic code analysis;
• Ensure architectural alignment with requirements from PCI PTS, EMV, ANATEL, TQM and other regulatory standards.
• Act as a senior technical mentor for engineers, technical leads and architects in training;
• Raise the technical level of the organization through practical guidance, structured feedback and leading by example;
• Facilitate complex technical decisions, mediating trade-offs between business, risk and architecture;
• Represent Gertec technically in internal and external forums, audits, certifications and strategic discussions.

Software Development Architect

• Acompanhar embarques internacionais de importação, garantindo visibilidade e cumprimento de prazos;
• Manter o follow-up de embarques atualizado;
• Analisar e aprovar documentação pré-embarque (Invoice, Packing List, BL/AWB, Drafts, entre outros);
• Realizar cotações de frete internacional nas modalidades: Aéreo (Air), Marítimo (Sea), Multimodal (Sea-Air);
• Apoiar as analistas de importação nas rotinas operacionais e no controle dos processos;
• Realizar, eventualmente, o lançamento de processos de importação no ERP Protheus;
• Atuar em interface com áreas internas, despachantes aduaneiros, EADIs e agentes de carga.