Geotab

Senior Solutions Engineering, Channel

Geotab

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $101,000 - $125,000 per year

Job Level

Senior

Tech Stack

JavaPythonSQL

About the role

  • Identify and understand complex customer needs and requirements
  • Develop and customize solutions using Geotab’s open platform
  • Serve as a Subject Matter Expert (SME) on the Geotab ecosystem for partners and end-users
  • Engage and collaborate with strategic partners and key end-users to optimize use of Geotab technology
  • Collaborate with sales, customer care, product management and other solutions engineering teams as a key technical resource
  • Drive revenue growth by translating technical capabilities into business value and delivering demonstrations and pilots
  • Ensure partner and end-user satisfaction through prompt, accurate service and internal support
  • Support partner upskilling and adoption of best practices across channels
  • Assess and analyze complex partner and end-user business challenges and propose solutions or alternatives
  • Provide partner and end-user feedback to inform product improvements
  • Maintain accurate documentation and records of customer/partner engagements and solution designs
  • Manage high-impact projects and strategic customer/partner implementations
  • Create and contribute to processes and procedures, handle escalations and drive change
  • Mentor and support Solutions Engineers and other team members

Requirements

  • Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field
  • Equivalent combination of education and/or work experience may be substituted
  • 5-8 years experience in Solutions Engineering, Sales Engineering, Business Development, Technical Account Management, Engineering Support, Software Development, Automotive Engineering, or Data Science
  • Experience with programming languages such as Python, SQL, Java, or C#
  • Extensive experience with API integrations
  • Ability to work with Agile Work Management, Ticketing and CRM tools like JIRA and Salesforce
  • Familiarity with data analysis tools and techniques, and data visualization tools like Superset or Power BI
  • Strong communication and presentation skills and a customer-focused mindset
  • Ability to maintain and grow technical knowledge to SME level
  • Eligibility to work in the United States (Geotab verifies via E-Verify)
  • When working from home: reliable internet connection with at least 50mb DL/10mb UL
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