Geotab

Product Manager

• Define and execute the product vision and roadmap.
• Oversee the development and maintenance of web APIs for map-related requests, including location tracking, route planning, and map display.
• Enable developers and data scientists to programmatically author, schedule, and monitor data workflows.
• Provide a backup solution for BigQuery and enable SQL queries across multiple data sources to enhance data analysis flexibility.
• Provide standardized infrastructure, centralized operations, and core tooling for the data platform.
• Enable Geotab's internal business analytics and data exploration.
• Conduct market research and competitive analysis to ensure the data platform strategy aligns with industry trends and business needs.
• Perform discovery interviews with prospective & existing partners and customers to identify product gaps and generate new ideas that add continuous value.
• Leverage research methodologies to identify common patterns and pain points to define relevant solution opportunities.
• Collaborate with development, data science, and business stakeholders to identify needs and opportunities within our data infrastructure.
• Work closely with the infrastructure team to ensure the platform can handle Geotab's growing data volume and user base. This involves defining requirements for scalability, reliability, and performance.
• Partner with API teams to ensure platform APIs are robust, well-documented, and easy to use.
• Translate business requirements into detailed user stories and acceptance criteria.
• Prioritize and manage the product backlog, ensuring alignment with Geotab's overall data strategy.
• Define and analyze key performance indicators (KPIs) and product metrics that inform the success of products, ensuring alignment with strategic goals.
• Work closely with solutions delivery managers toward execution.
• Collect and analyze feedback from customers, stakeholders, and internal teams to continuously make improvements to products.

Senior Product Manager, Data Platform

• Define and drive the strategic roadmap for the Platform Experiences portfolio, beginning with Mobile and Core UX, ensuring alignment with overall business and product goals.
• Lead, manage, and mentor a group of product managers to effectively deliver on foundational products, balancing innovation with the scalability and reliability of our solutions.
• Act as a key member of the product leadership team, collaborating closely with peers in engineering, design, solution delivery, and customer-facing teams to drive success and foster a high-performance culture.
• Partner with development and architecture leaders to ensure the product portfolio integrates emerging technologies, optimizes platform architecture, and ensures seamless integration across products.
• Utilize customer research, quantitative data, and market insights to continuously refine the product portfolio strategy and improve platform outcomes.
• Plan, evaluate, and improve product management processes and procedures to enhance team productivity and improve time to market.

Associate Vice President, Platform Product Management

DevOps Engineer

• Deploy scheduled and emergency patches and upgrades, minimizing service disruption.
• Configure, monitor, research, and troubleshoot in a high-availability environment to ensure optimal performance and reliability.
• Provision, maintain, scale, and configure new servers and systems in hosted cloud environments, optimizing performance and scalability.
• Monitor data flow through multiple data-processing environments, identifying and resolving issues to maintain data integrity and availability.
• Participate in on-call rotation to support and maintain our cloud infrastructure 24/7, responding to outages based on standard procedures to ensure continuous service availability.
• Manage cloud resource lifecycle processes, creating and updating standard procedures for provisioning, decommissioning, and maintenance activities to ensure efficient resource management.
• Develop and maintain dashboards and reports to support cloud operations activities, providing insights for performance optimization and decision-making.
• Maintain Geotab’s internal server inventory, ensuring compliance with standard requirements through implementation, monitoring, and auditing.
• Automate repetitive tasks using appropriate scripting languages and tools to improve operational efficiency and reduce manual effort.
• Monitor monthly data center and cloud costs, create optimization dashboards and thresholds, and identify cost-saving opportunities to ensure cost-effectiveness of physical and cloud resources.
• Administer and maintain our VMware vSphere environment, including ESXi hosts, vCenter Server, and virtual machine management.
• Configure and manage virtual storage (vSAN) and virtual networking (NSX-T) to ensure optimal performance and connectivity.
• Develop and execute migration plans for moving workloads between on-premises VMware and Cloud (GCP, AWS).
• Provide technical security team members with insight regarding technical controls and tool effectiveness to ensure robust security measures.
• Research data and operational discrepancies based on customer and support team feedback, identifying root causes and implementing corrective actions.
• Collaborate with internal departments to enhance operation-related processes, improving the efficiency and effectiveness of cloud operations.
• Implement and integrate AI technologies to improve operational efficiency and automate processes.
• Research and recommend AI-driven solutions to enhance monitoring, analysis, and decision-making in cloud operations.

IT Cloud Operations Engineering Specialist

Account Manager

• Manage 3rd party integration partners, OEM partners, and platform partners to support and expand revenue-generating relationships
• Develop and implement comprehensive strategic plans tailored to each partner aligned with Geotab's business objectives
• Collaborate closely with internal teams to ensure seamless communication and coordination across departments and distribution channels
• Identify and pursue new partnership opportunities and recommend improved integrations and business opportunities
• Develop annual Business Plans with partners and conduct quarterly reviews with stakeholders
• Own and nurture relationships at multiple levels within partner organizations and act as internal champion with resellers
• Create measurable target metrics and sales goals related to assigned partners and master internal processes to help partners navigate Geotab systems
• Work with internal teams to manage overarching partner relationships and develop training and marketing materials targeting PAMs, resellers and customers
• Support Geotab global strategic initiatives

Solution Partnerships Manager

Solutions Engineer

• Identify and understand complex customer needs and requirements
• Develop and customize solutions using Geotab’s open platform
• Serve as a Subject Matter Expert (SME) on the Geotab ecosystem for partners and end-users
• Engage and collaborate with strategic partners and key end-users to optimize use of Geotab technology
• Collaborate with sales, customer care, product management and other solutions engineering teams as a key technical resource
• Drive revenue growth by translating technical capabilities into business value and delivering demonstrations and pilots
• Ensure partner and end-user satisfaction through prompt, accurate service and internal support
• Support partner upskilling and adoption of best practices across channels
• Assess and analyze complex partner and end-user business challenges and propose solutions or alternatives
• Provide partner and end-user feedback to inform product improvements
• Maintain accurate documentation and records of customer/partner engagements and solution designs
• Manage high-impact projects and strategic customer/partner implementations
• Create and contribute to processes and procedures, handle escalations and drive change
• Mentor and support Solutions Engineers and other team members

Senior Product Manager, Data Platform

Associate Vice President, Platform Product Management

Senior Product Manager, Data Platform

Associate Vice President, Platform Product Management

IT Cloud Operations Engineering Specialist

Solution Partnerships Manager

Senior Solutions Engineering, Channel