Georgia United Credit Union

Business Analyst

• Collects, aggregates, and analyzes data from multiple internal and external sources to drive insights into business performance
• Produces actionable reports that show key performance indicators
• Creates, maintains, and continues to optimize weekly, monthly and quarterly reporting
• Consults with team members across the organization to support their business unit by providing data analysis and insights
• Reviews technical and process documentation, ensuring policies, procedures, and process maps remain up to date

Business Analyst II

Support Engineer

• Responsible for performing computer-related processes.
• Accurately performs and verifies data entry functions and produces required reports and records.
• Intakes user requests, diagnoses the problem and assists users with network access and resolving connection problems.
• Monitors network utilization and security systems.
• Provides technical support to end users and effectively answers questions.
• Notifies manager of significant problems and recurring errors on workstation hardware and software.
• Frequent and local travel to multiple office locations required.

Network Support Analyst

Vice President

• Provides strategic direction and oversight for cards, payments, and related products and services
• Drives the achievement of organizational OKRs and growth goals by completing projects on schedule
• Champions innovation in cards and payments, ensuring the credit union remains a leader in payments and card technology
• Manages and optimizes payment systems (ACH, wire transfers, bill pay, mobile payments, FedNow, RTP, Zelle, cards/disputes, and emerging technologies)
• Continuously evaluates and enhances operational processes, systems, and workflows to improve efficiency
• Ensures all payment and deposit activities comply with applicable laws, regulations, and industry best practices
• Builds and leads a high-performing team by providing guidance, mentorship, and opportunities for professional growth
• Collaborates with executives, cross-functional teams, and business partners to ensure alignment and successful execution of strategic initiatives
• Actively participates in organizational strategic planning, proactively shaping new strategies.

VP of Cards and Payments

General Counsel

• Provides counsel to Georgia United’s business unit personnel on proposed, new, or existing retail lending and account products
• Exercises independent judgment in routine matters, escalating complex issues as needed
• Drafts, reviews, and revises various legal documents involving the interests of the credit union and its members
• Partners with outside counsel for consultations on various legal matters
• Remains informed of legislation, regulations, and legal trends affecting the organization
• Analyzes and interprets laws, providing recommendations for the credit union
• Advises business units on regulatory compliance matters related to consumer lending and deposit products
• Performs other duties as assigned by leadership

Business Analyst II

Network Support Analyst

VP of Cards and Payments

Legal Counsel