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Consumer Loan Underwriting Manager
Georgia United Credit UnionConsumer Loan Underwriting Manager leading consumer lending and underwriting processes with a focus on credit decisions and team development. Collaborating with stakeholders to ensure compliance and improve efficiency.
About the role
Key responsibilities & impact- Leads the underwriting function in support of consumer lending goals, ensuring sound credit decisions, timely turnaround, and adherence to established policies, procedures, and lending limits.
- Supervises, coaches, and develops underwriters by setting expectations, providing guidance, monitoring quality, and fostering a collaborative, service-oriented team environment.
- Underwrites loans and more complex loan requests as needed by reviewing credit, income, collateral, and application data to evaluate financial risk and determine appropriate loan structure and documentation.
- Approves loans, exceptions, and modifications within assigned authority limits and recommends actions on requests outside of delegated authority.
- Reviews application data, decision trends, and underwriting statistics to identify opportunities, risks, and process improvements, and prepares reporting for leadership to support business decisions.
- Develops practical and creative underwriting solutions that support loan growth, cross-sell opportunities, and deeper member relationships while maintaining compliance and sound risk management.
- Partners with loan processing, branch leadership, and lending peers to promote a seamless member experience from application through decision and closing.
- Monitors underwriting workflows, service levels, and performance metrics to improve efficiency, consistency, and member satisfaction across all lending channels.
- Supports implementation and optimization of underwriting tools, systems, and vendor relationships to enhance decision quality and operational effectiveness.
- Maintains knowledge of market trends, fraud risks, and regulatory requirements affecting consumer lending and ensures the team operates in compliance with all applicable federal and state laws and regulations.
- Promotes strong working relationships across the organization through effective communication, positive influence, and commitment to the credit union’s purpose, mission, and core values.
Requirements
What you’ll need- 5+ years of consumer lending or underwriting experience required, including demonstrated experience making sound credit decisions.
- 2+ years of leadership or supervisory experience preferred, including coaching, performance management, and team development.
- Strong understanding of underwriting principles, loan structuring, lending policies, and applicable regulatory requirements.
- Experience analyzing loan data, underwriting trends, and performance metrics to support operational and business decisions.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Experience with lending systems such as Symitar and L360 preferred.
Benefits
Comp & perks- Equal Employment Opportunity (EEO)
- Reasonable accommodations may be made in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Credit AnalysisLoan UnderwritingPerformance Metrics AnalysisRisk ManagementDecision Making
Soft Skills
CoachingEffective CommunicationPositive InfluenceCollaboration