Focus on Long Term Care (LTC) Rate Action development initiatives, driving change through technology
Define needs and recommend solutions that deliver value to stakeholders
Assist Product Owner in Reporting Analysis including identifying Inclusion or Exclusion Criteria or Data Trending of policy/agent data through running reports or executing queries (SQL)
Assist Product Manager/Product Owner in creation of Epic initiation documentation (Epic Charter)
Generate Data Queries/Reports for team members creating test cases for backlog Stories
Assist Product Owner in validation of Business Stories and Acceptance Criteria
Assist Operations/Product Owner/end-customers in review of Test Output (Screens, Transaction or Letter Files)
Ensure documentation completeness for Audit according to PMO software lifecycle guidelines
Write technical stories including defects and system health and work with Product Owner on prioritization
Create screen mock-ups to illustrate possibilities
Actively contribute to Definition of Ready, Definition of Done, Team Norms/Working Agreement
Contribute to design documents, initial epic documentation, story expansion, test bed creation, analytical reporting, process documentation, and training materials (if required)
Requirements
College Degree (Associates/Bachelors) and/or relevant professional experience
3+Years’ experience in creating business requirements documentation and user stories
Excellent oral and written communication skills with the ability to tailor communications to differing audiences including Senior Management and Technical Developers
Familiarity and experience with software development life cycle methodologies
Strong oral and written communication skills
Strong analytical ability and problem-solving skills
Strong organization and prioritization skills with the ability to handle multiple tasks and meet deadlines while working independently
Strong intellectual curiosity and analytical ability with a desire to develop an in-depth understanding of complex issues
Proficient in MS Office tools including Excel, Word, and PowerPoint
Strong elicitation and listening Skills
Nice to have: LTC insurance product knowledge and familiarity with Customer Service and Rate Actions
Nice to have: 3+Years’ Experience in creating business requirement artifacts, such as Process Maps, Data Flow Diagrams, Use Cases, Activity Diagrams or Test Scenarios
Nice to have: Familiarity and experience with Agile methodologies (Scrum and/or Kanban)
Nice to have: Certified or pursuing Business Analysis Professional certification or Agile Scrum related certification
Nice to have: Facilitation, Conflict Resolution & Negotiation Skills
Nice to have: Experienced using SQL for data research
This role is not eligible for employment visa sponsorship