Genpact

Inside Sales Engineer – Domain Trainee, German Speaker

Genpact

full-time

Posted on:

Origin:  • 🇷🇴 Romania

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Job Level

Entry Level

Tech Stack

ERPGo

About the role

  • Responsible for complete value stream for new Hot Runner Systems and Controller
  • Central point of contact person for our customers
  • Responsible for Quotation Process for new systems (technical decision + pricing)
  • Extend Technical Support for Field Sales in RFQ phase
  • Support Order Management on technical Spare Part RFQ’s
  • Manage Customer queries and handle general customer related topics
  • Close collaboration with Area Sales Manager and Key Account Manager team
  • Order process for New Hot Runner systems (automation already implemented for some brands)
  • Managing of Customer Portals
  • Use communication, problem-solving, and analytical skills to inform senior management decisions
  • Deliver highest levels of client service in a fast-paced environment
  • Work independently to meet and exceed goals and collaborate effectively in a team

Requirements

  • Advanced German language skills
  • English language capability to proficiency level
  • Bachelor’s / Master’s degree in Business, Commerce, Supply Chain, Engineering or Science
  • Excellent written and verbal communication skills
  • Proficiency in MS office tools
  • Aerospace background is preferred
  • Ability to work under pressure and flexibility in working hours
  • Previous experience in a multinational company (preferred)
  • Previous experience in Supply chain, Customer management (preferred)
  • Knowledge of ERP systems like SAP & EPICOR and CRM: Salesforce
  • Ideal industry experience: Mold Making / Hot Runner or plastic industry (preferred)
  • Ability to work with minimum supervision in a cross-cultural environment