Program Manager

• Manage all aspects of project delivery from initiation through planning, execution, and successful delivery, including risk mitigation and stakeholder alignment.
• Tailor project management approaches based on project type, using a blend of Agile, Waterfall, or hybrid methods.
• Lead cross-functional teams, aligning internal stakeholders and partners on scope, milestones, and execution plans.
• Identify, prioritize, and resolve project issues and dependencies; escalate when needed and implement mitigation strategies.
• Serve as a key liaison between CS Operations and CS business units, supporting communication of key initiatives and priorities.
• Coordinate across global teams, adapting to different work styles and managing multiple concurrent workstreams.
• Prepare and deliver clear, concise communications and presentations tailored to both technical and senior audiences.
• Mentor and support fellow PMs, contributing to a culture of shared learning, collaboration, and delivery excellence.
• Assist in the development of project management templates, best practices, and governance tools.

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