General Motors

Intern, Customer Care and Aftersales Warehouse Operations

General Motors

internship

Posted on:

Location Type: Office

Location: Roanoke • Missouri, Texas, Wisconsin • 🇺🇸 United States

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Job Level

Entry Level

Tech Stack

Spring

About the role

  • 12-week Operations internship based in a GM Automotive Parts warehouse driving operational efforts of GM’s Customer Care and Aftersales organization
  • Supervise a team of union-represented operations employees or a departmental function in a warehouse processing center or distribution center
  • Oversee department workforce to ensure accurate and timely parts shipments to customers
  • Motivate hourly operations employees through effective communication, training, coaching, development, recognition, and supervision
  • Demonstrate expertise of processes and ensure team members perform job responsibilities utilizing standardized methods
  • Provide instructions to direct reports and serve as a resource on standardized work, quality standards, processes, company policies and procedures
  • Address and resolve issues faced by team members, mitigate conflicts, assign tasks and monitor progress
  • Train and rotate team members to ensure no disruption in execution of work
  • Identify opportunities for improvement using tools such as layered audits
  • Achieve Safety, People, Quality, Responsiveness, and Cost key performance indicators
  • Cultivate and enforce a safety culture grounded in workplace safety rules & policies
  • Implement GMS and lean principles and model GM cultural behaviors
  • Communicate and maintain working relationships with employees, union representatives, and management team
  • Evaluate team performance, promote continuous improvement, and administer collective bargaining agreements
  • Complete administrative tasks such as timekeeping and maintenance of departmental records/reports
  • Propose new initiatives, lead delivery of solutions, and collaborate with senior team members

Requirements

  • GM does not provide immigration-related sponsorship for this role (includes H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
  • Pursuit of a Bachelor’s Degree in Business, Operations, or related degree from an accredited college or university
  • Must be graduating between Spring 2027- Spring 2028
  • Able to work full time, 40 hours per week
  • Must be able to report onsite to TX, MI or WI on a full-time basis
  • Willingness to work in a fast-paced operations and shift-centric environment that involves standing, walking, and lifting
  • Outstanding interpersonal and relationship skills
  • Can work independently and with a team
  • Strong oral and written communication skills
  • Proven analytical problem-solving ability
  • High level of integrity, ability to deal with ambiguity, takes initiative/self-directed
  • Evidence of strong character with honesty, accountability and trust
  • Demonstrated leadership in field of study, extracurricular activities and/or service organizations (preferred)
  • Applicants may be required to complete role-related assessment(s) and/or pre-employment screening
Benefits
  • GM will provide a one-time lump sum taxable stipend payment to eligible students selected for the 2026 Student Program.
  • Paid US GM Holidays
  • GM Family First Vehicle Discount Program
  • Result-based potential for growth within GM
  • Benefits Overview: From day one, we're looking out for your well-being–at work and at home
  • Accommodations: General Motors offers opportunities to all job seekers including individuals with disabilities.

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
operations managementlean principlesGMSperformance evaluationtimekeepingadministrative tasksprocess improvementsafety culturequality standardsconflict resolution
Soft skills
interpersonal skillsrelationship managementcommunication skillsanalytical problem-solvinginitiativeself-directedleadershipteamworkmotivationaccountability
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