About the role
- Act as a liaison between GM, its dealerships, and additional GM Partners
- Grow and foster partnerships
- Facilitate mentorship and consulting to ensure monthly/yearly sales objectives are met
- Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities
- Monitor Dealership personnel training and ensure compliance with GM requirements/objectives
- Assist with Dealership inventory management, including vehicle and or parts ordering and inventory stabilizing
- Analyze Dealer sales, local market, and competition to identify revenue opportunities
- Increase sales of GM vehicles and Accessory parts to its customers
- Assist in customer problem resolution
Requirements
- Bachelor’s degree or 2+ years of experience in the automotive industry in lieu of a degree
- 2+ years in sales and customer service
- Able to perform well in a hybrid office environment
- Willingness to travel occasionally (10%) to visit dealers in person
- Ability to legally operate a motor vehicle on a regular basis.
- From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales analysisinventory managementcustomer satisfaction trackingproblem resolution
Soft skills
communicationmentorshipconsultingpartnership developmentcustomer service
Certifications
Bachelor's degree