General Dynamics Information Technology

Full-stack Engineer

• Lead a high-performing team of engineers to deliver high-impact features and improvements to core services and systems
• Focus primarily on people management, team development, and strategic execution rather than hands-on coding
• Independently drive execution on projects supporting semi-annual and annual goals, navigating ambiguity and organizational change
• Foster a culture of ownership, excellence, and psychological safety where team members can grow and deliver their best work
• Set clear priorities, goals, and key metrics for your team and hold them accountable for progress while maintaining healthy team dynamics
• Partner effectively across engineering teams and with cross-functional stakeholders (product, design, customer) to deliver business and customer impact
• Build and develop a diverse, high-performing team through strategic hiring, coaching, and creating growth opportunities aligned with individual strengths and career aspirations
• Identify and address technical risks, system bottlenecks, and process inefficiencies that impact team productivity and outcomes
• Drive informed decision-making by gathering diverse perspectives and balancing customer value with broader business goals
• Champion engineering best practices, including architectural quality, operational excellence, and technical strategy alignment

Senior Engineer Manager

Frontend Engineer

• Join a fully remote Agile team as a Junior UI Developer
• Stabilize legacy applications by delivering UI/UX enhancements
• Create advanced software tools tailored to scientific applications
• Communicate effectively with customers and senior developers to design, plan, and refine projects
• Support testing cycles alongside Agile/Scrum methodologies

Junior UI Developer

Software Engineer

• Responsible for performance, availability, and lifecycle management of Db2 for z/OS subsystems supporting high-volume, mission-critical Medicaid and healthcare systems.
• Operate in a large-scale data sharing environment with heavy distributed (DDF) workloads, strict audit controls, and 24x7x365 availability requirements.
• Analyze DDF activity, connection pooling, and thread usage
• Tune buffer pools, EDM pool, and memory usage
• Resolve locking, latching, and concurrency issues
• Identify performance degradation and implement solutions
• Provide proactive performance recommendations
• Develop daily/weekly/monthly reports using SMF/RMF data
• Analyze CPU utilization, transaction volumes, and workload trends
• Highlight anomalies and emerging risks
• Translate technical metrics into user-friendly reports for leadership
• Install and configure Db2 subsystems and tools
• Apply RSUs, PTFs, and HIPER maintenance
• Execute Db2 version upgrades aligned with IPL windows
• Perform validation and ensure system stability post-upgrade
• Participate in DR exercises ensuring full system recovery
• Validate image copies and backup integrity
• Ensure recoverability of all critical tablespaces
• Support audit requirements and documentation
• Lead root cause analysis for system and performance issues
• Investigate DDF spikes, CPU anomalies, and contention issues
• Collaborate with application, storage, and z/OS teams
• Interface with IBM support when needed
• Create and manage ServiceNow change records
• Ensure proper approvals and scheduling
• Communicate changes to stakeholders
• Maintain compliance with production standards

Senior Db2 for z/OS Systems Programmer

Manager

• Manage all testing activities during Design/Development, Implementation, and Operations, Maintenance, and Enhancements of Medicaid related IT Systems
• Oversee defect management and produce test metrics and reports
• Ensure test team follows approved testing processes and procedures
• Direct and oversee the development of the Test Plan and Strategy for the term of the contract
• Work directly with customer and GDIT enterprise quality program teams and Testing Center of Excellence
• Work collaboratively with the customer, other vendors and GDIT teams for SIT/E2E/UAT testing activities
• Lead and monitor testing activities ensuring quality and timely delivery
• Support testing and quality efforts during certification and compliance efforts
• Oversee test environments and test data management

Testing Manager – Medicare Systems

Financial Planning and Analysis

• Contributes to subcontractor financial management, long-term forecasting, budgeting, variance analysis, EAC calculations, proposal pricing, and other ad hoc reporting
• Develops plans including budgets and schedule inputs, and monitors tasks to meet contractual/project requirements for all task orders
• Participate with task leads, managers, and program management to monitor essential milestones
• Extracts or compiles data from supporting financial management systems
• Utilizes functional knowledge of CONCUR in the Federal Financial modules
• Translates business requirements into technical solutions and possesses strong analytical and problem-solving skills
• Supports assigned managers in managing, tracking, monitoring, reconciling, and reporting financial data

Senior Finance Manager

Security Analyst

• Support the monitoring and reporting of security metrics for GDIT divisions and programs in compliance with NIST Special Publication (SP) 800-171 standards
• Identify security risks, perform root cause analysis and create procedures to improve security posture
• Perform cyber health assessments to identify potential vulnerabilities and provide recommendations for enhancements
• Create, track, and provide monthly status updates related to Operational Plan of Action (OPA) and Risk Register
• Prepare detailed security reports and dashboards to provide visibility into compliance

Principal Cybersecurity Analyst

ServiceNow

• Develop, configure, and maintain custom reports, dashboards (using PA/Reporting), and KPIs for ITSM (Incident, Problem, Change, Request) to visualize performance and trends
• Build and customize applications, workflows, Business Rules, UI Policies, and Client Scripts within ITSM modules
• Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products
• Customize user interfaces, forms, and workflows to align with business needs
• Script and automate processes, data imports, and report generation to enhance efficiency
• Connect ServiceNow with other systems using REST/SOAP APIs
• Perform platform health checks, upgrades, and user/role management
• Ensure solutions adhere to ServiceNow best practices, minimize technical debt, and support platform governance
• Provide end-user support and troubleshooting for issues related to integrated processes and platform functionality
• Participate in IT-related technical processes reviews, postmortems, and continual process improvement

Senior ServiceNow Developer

• Manages member organization's service operations to deliver member satisfaction and achieve strategic goals
• Overseeing individual process membership application from intake through decision
• Implements programs and initiatives to engage current members and follows service operational standards and policies to deliver efficient services to members
• Monitor member performance and adherence to OPTN policies, bylaws, and regulatory standards
• Conduct routine reviews of member information and identify potential deficiencies or areas for improvement
• Analyze membership applications and update requests for completeness, accuracy, and compliance standards
• Prepare application summaries and support committees reviewing membership requests
• Perform quantitative and qualitative analysis of member performance metrics and trends
• Utilize dashboards and other documentation to support compliance reviews, performance improvement initiatives, and policy enforcement efforts
• Respond promptly to inquiries from transplant centers, OPOs, and laboratories regarding membership applications, compliance, and policy-related questions
• Maintain accurate records of applications, reviews, and membership data within tracking systems.

Membership Manager

• Manage member organization's service operations to deliver member satisfaction and achieve strategic goals
• Oversee individual process membership applications from intake through decision
• Implement programs and initiatives to engage current members
• Monitor member performance and adherence to OPTN policies, bylaws, and regulatory standards
• Conduct routine reviews of member information and identify potential deficiencies or areas for improvement
• Analyze membership applications and update requests for completeness, accuracy, and compliance standards
• Prepare application summaries and support committees reviewing membership requests
• Perform quantitative and qualitative analysis of member performance metrics and trends
• Respond promptly to inquiries from transplant centers, OPOs, and laboratories regarding membership applications, compliance, and policy-related questions
• Maintain accurate records of applications, reviews, and membership data within OPTN tracking systems

Lead Membership Manager

Scrum Master

• Write user stories and functional requirements using JIRA application
• Ability to assign points for user stories
• Provide support and technical advice throughout Agile sprint cycles
• Assist in validating enhancements to the existing system
• Implementing scrum/agile project lifecycle approach to software development
• Leading daily scrum calls, refinement and estimation sessions, planning, prioritizing and retrospective sessions
• Integrating with the sprint teams to deliver functionality

Administration

• Monitor member performance and adherence to OPTN policies, bylaws, and regulatory standards
• Conduct routine reviews of member information and identify potential deficiencies or areas for improvement
• Analyze membership applications and update requests for completeness, accuracy, and compliance standards
• Work with applicants to address deficiencies and ensure necessary documentation is submitted
• Prepare application summaries and support committees reviewing membership requests
• Perform quantitative and qualitative analysis of member performance metrics and trends
• Utilize dashboards and other documentation to support MPSC compliance reviews, performance improvement initiatives, and policy enforcement efforts
• Respond promptly to inquiries from transplant centers, OPOs, and laboratories regarding membership applications, compliance, and policy-related questions
• Support MPSC activities, including member performance improvement and compliance reviews

Membership Administrator

Security Engineer

• Oversee formal verification methods of network operations
• Implement security measures and manage incident response
• Collaborate with Technical Director and address current and future threats

IT Security – Cybersecurity Senior Manager

• Lead a team of over 30 FTEs responsible for application and member request processing,
• Call center services, and operational and data quality support
• Serve as the main point of contact for our customer, working closely to resolve complex and sensitive applicant and member issues
• Own workflow prioritization and service levels across all member touchpoints providing operational support,
• Guidance, and subject-matter expertise for the member services team
• Drive workforce management practices (forecasting,
• Scheduling,
• Adherence), while managing onboarding,
• Training programs, and ongoing coaching programs,
• And performance reviews in collaboration with supervisory staff.
• Foster a member-first culture of accountability, service excellence, and continuous improvement.
• Manage performance against KPIs and AQL metrics (processing times,
• Turnaround,
• Quality,
• Follow up activities,
• Data accuracy,
• Backlog/aging).
• Conduct root-cause analysis on performance issues; implement data-driven corrective actions and continuous improvement initiatives
• Partner with QA and Training to refine call handling,
• Knowledge base content, and process SOPs.
• Collaborate with cross-functional teams to resolve member-impacting issues and streamline service processes
• Track trends in member concerns, case types, and operational challenges; communicate insights to leadership
• Partner with the business analyst team to continuously identify process improvements that enhance member experience,
• Quality, and workflow efficiency and utilize data to improve operations,
• Exchanges with trading partners, and identify new trends across the program
• Ensure compliance with HIPAA and federal program requirements; maintain robust PHI safeguards and audit-ready documentation.

Healthcare Member Services Manager

• Lead all testing and validation activities during Transition-In, ensuring readiness for Day 1 operations
• Develop and execute the end-to-end testing strategy, including governance, timelines, and alignment with federal expectations
• Serve as the primary testing and Quality Control liaison to CDC/NIOSH, providing audit-ready reporting, risk assessments, and status updates
• Manage test team and guide functional, regression, automation, performance, and security testing while coordinating with partners and other vendors
• Ensure full requirements traceability across policies, benefits design, system configurations, and test outcomes
• Lead defect triage and remediation, prioritizing issues impacting member access, claims timeliness, and provider experience
• Direct Acceptance & Performance Testing (APT) and Dry Run simulations of end-to-end operations (e.g., enrollment, certification, claims lifecycle)
• Support User Acceptance Testing (UAT) with government stakeholders to validate business processes
• Oversee interoperability testing to ensure seamless data exchange across the WTCHP ecosystem
• Ensure compliance with HIPAA, Section 508, NIST/FIPS, and FedRAMP, particularly within CDC cloud environments
• Produce executive dashboards and readiness assessments focused on risk and performance
• Ensure all deliverables are complete and support a seamless transition to operations without disruption to members or providers.

Healthcare Implementation Test Manager

• Design, configure, and customize applications supporting Contact Center and Service Desk operations
• Develop, maintain, and support integrations between CCaaS platforms, AI services, CRMs, and internal or third-party systems using REST APIs and event-driven architectures
• Support cloud-based CCaaS platforms (e.g., NICE CXone, Amazon Connect), including customization, automation, and platform enhancements
• Maintain system integrity, availability, and security in alignment with federal compliance and security standards
• Contribute to and maintain technical documentation, runbooks, SOPs, and knowledge articles
• Support platform upgrades, testing, and reconfiguration across development, test, and production environments
• Monitor and tune applications and integrations to ensure optimal performance and reliability
• Collaborate with stakeholders, product owners, and cross-functional teams to translate business requirements into technical solutions
• Respond to escalations by assessing issues, recommending solutions, and implementing fixes as needed
• Continuously expand knowledge of AWS and/or Google Cloud services, CCaaS platforms, and AI capabilities