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General Dynamics Information Technology

Software License Analyst

General Dynamics Information Technology

Software License Analyst ensuring software license compliance and optimization using ServiceNow SAM. Collaborating with ITAM, procurement, and technical teams to maintain high-quality asset data.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $85,093 - $115,000 per yearWebsite

Tech Stack

Tools & technologies
OracleServiceNow

About the role

Key responsibilities & impact
  • Manage software license compliance, optimization, and data integrity using the ServiceNow Software Asset Management (SAM) application
  • Perform software license reconciliation using ServiceNow SAM (including SAM Pro where applicable)
  • Analyze effective license position (ELP) to identify over-licensing, under-licensing, and compliance risks
  • Maintain accurate license entitlements, contracts, and usage data within the platform
  • Support compliance for major vendors (e.g., Microsoft, Oracle, Adobe, IBM)
  • Collaborate with CMDB and Discovery teams to improve data quality and coverage
  • Support configuration (not customization) of SAM workflows, reports, and dashboards
  • Generate and analyze reports on license usage, compliance status, and cost savings

Requirements

What you’ll need
  • 3 + years of experience in Software Asset Management, IT Asset Management, or license administration
  • Hands-on experience with ServiceNow SAM (or similar SAM tools)
  • Basic understanding of software licensing models and compliance concepts
  • Bachelor’s degree in Information Technology, Business, or related field or equivalent combination of education, professional training, or work experience
  • Experience with ServiceNow SAM Pro
  • Knowledge of ITIL and ITAM frameworks
  • Strong analytical and problem-solving skills
  • Attention to detail and data accuracy
  • Ability to interpret licensing terms and contracts
  • Effective communication and stakeholder collaboration

Benefits

Comp & perks
  • Comprehensive benefits and wellness packages
  • 401K with company match
  • Competitive pay and paid time off
  • Full flex work weeks where possible
  • Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
  • GDIT Paid Family Leave program offers up to 160 hours of paid leave in a rolling 12 month period

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Software Asset ManagementIT Asset Managementlicense administrationsoftware license reconciliationeffective license position analysislicense entitlements managementServiceNow SAMServiceNow SAM Proreport generationdata integrity
Soft Skills
analytical skillsproblem-solving skillsattention to detaildata accuracycommunication skillsstakeholder collaboration