GE HealthCare

Clinical Application Support Specialist II

GE HealthCare

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Support customers as first point of contact for MIM software
  • Respond to inquiries to resolve software issues or configuration requests
  • Deliver personalized training and facilitate training sessions
  • Use remote technologies to diagnose and resolve customer concerns
  • Collaborate cross-functionally and contribute product insights
  • Contribute to operational improvement initiatives

Requirements

  • A background as a nuclear medicine technologist or in a support capacity for nuclear medicine procedures preferred
  • 3 + years of clinical or medical experience
  • CNMT Certification preferred but not required
  • Strong written and verbal communication, organizational, and time management skills
  • Ability to actively listen and anticipate customer needs with an empathetic mindset
  • Strong analytical and critical thinking skills to provide unique solutions to complex customer issues
  • Ability to work with a flexible schedule