Salary
💰 $58,000 - $87,000 per year
About the role
- Perform timely and accurate preventative maintenance on medical equipment
- Perform troubleshooting and basic service repairs on customer equipment
- Assist more experienced field engineers with equipment installations and more complex repairs
- Proactively engage with other team members to ensure appropriate solution for the customer
- Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction
- Adhere to company policies, procedures and hospital protocols
Requirements
- Associate degree in related field or equivalent military education and 2 years of experience servicing electronic equipment
- Or high school diploma/GED and 4 years of relevant experience
- Or a graduate of the GEHC Apprentice Program
- Must have and maintain a valid Driver’s License
- Experience with Web applications as well as Microsoft suite of products
- Legal authorization to work in the U.S. is required
- Ability to be available after hours and/or work a rotating on-call schedule including weekends
- Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction
- medical
- dental
- vision
- paid time off
- 401(k) plan with employee and company contribution opportunities
- life insurance
- disability insurance
- accident insurance
- tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
preventative maintenancetroubleshootingservice repairsequipment installationscustomer equipment servicingelectronic equipment servicingWeb applications
Soft skills
customer satisfactioncommunicationrelationship managementproblem-solvingtime managementability to manage multiple priorities
Certifications
Associate degreeGEHC Apprentice Programvalid Driver’s License