Gauge

Technical Lead, Salesforce

Gauge

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇧🇷 Brazil

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Job Level

Senior

Tech Stack

CloudSOAP

About the role

  • Act as the technical lead on Salesforce Service Cloud projects, serving as the bridge between technology, business, and product.
  • Design and validate technical solutions, ensuring adherence to Salesforce best practices and alignment with client needs.
  • Coordinate development activities, perform code reviews, and provide technical support to the team.
  • Actively participate in defining system architecture and integrations (REST, SOAP, middleware, etc.).
  • Support the construction and maintenance of CI/CD pipelines for Salesforce.
  • Troubleshoot complex problems and propose sustainable solutions.
  • Ensure technical governance of the Salesforce environment (versioning, security, testing, documentation, etc.).
  • Contribute to the team's technical growth by providing mentorship, conducting code reviews, and sharing knowledge.

Requirements

  • Proven experience as a Tech Lead or Architect on Salesforce Service Cloud projects.
  • Proficiency in Apex, Lightning Components (LWC), SOQL/SOSL, Flows, and Process Builder.
  • Experience developing and customizing Service Cloud (Cases, Omni-Channel, Knowledge, Entitlements, SLAs).
  • Experience integrating Salesforce with legacy systems/APIs.
  • Ability to translate business requirements into scalable technical solutions.
  • Knowledge of DevOps for Salesforce (such as Gearset, Copado, SFDX, Git).
  • Fluent English (reading, writing, and speaking).
  • Salesforce certifications (e.g., Service Cloud Consultant, Platform Developer I/II, Application Architect).
  • Experience with agile methodologies (Scrum, Kanban).
  • Knowledge of other Salesforce clouds (Experience, Sales, Marketing).
  • Experience managing teams and providing technical mentorship.
  • Participation in international or large-scale projects.
Benefits
  • Meal/Food allowance (Meal Voucher/Food Voucher)
  • Medical insurance
  • Dental insurance
  • Day Off
  • Gympass
  • Childcare assistance
  • Pet assistance
  • Fuel allowance
  • Home office allowance
  • Educational reimbursement
  • E-learning - Stefanini Academy with a variety of courses
  • Mentoring - Mentoring platform (an opportunity to meet people, develop skills, and share experiences)
  • Discounts for undergraduate, postgraduate, language courses, and other training
  • Perks and discounts at top establishments
  • Leadership Development Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ApexLightning ComponentsSOQLSOSLFlowsProcess BuilderService CloudDevOpsRESTSOAP
Soft skills
technical leadershipmentorshipproblem-solvingcommunicationteam managementcollaborationtechnical supportknowledge sharingadaptabilitybusiness translation
Certifications
Service Cloud ConsultantPlatform Developer IPlatform Developer IIApplication Architect
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