Gartner

Analyst

• Create innovative, thought provoking, and highly leveraged content
• Develop new insights and ideas through thought leadership
• Provide high quality and timely content peer review
• Build credibility as an industry expert
• Actively participate in innovation, ideation, and research discussions

Senior Director, Analyst API Strategy – Management

Account Executive

• Account management with an outcome of increased customer satisfaction and an increase in retention and account growth
• Quota responsibility of $800,000+ of contract value within a territory of major client accounts
• Mastery and consistent execution of Gartner’s sales methodology
• Account planning and territory management
• Managing forecast accuracy on a monthly/quarterly/annual basis
• Maintaining competitive knowledge and focus
• In-depth knowledge of Gartner’s products and services

Senior Account Executive – Large Enterprise

Recruitment

• Source, qualify and match candidates to defined profiles and specific open requisitions across assigned Business Units.
• Develop a thorough understanding of the profiles for which you are searching by forming and maintaining a relationship with hiring managers.
• Utilize knowledge of multiple recruiting sources and execute innovative recruiting strategies.
• Work with a database for sourcing and tracking of candidates.

Recruiter, Global Sales & Service Operations

Operations

• Serve as first point of contact for associate, manager and HR end-user questions related to Workday business processes covering Recruiting, Onboarding, HCM, Compensation, Performance, Time & Absence, and Benefits modules, as well as security in Workday and integrated systems.
• Individually respond to high volume of standard inquiries with limited escalation such as security/access, system navigation, transaction status, policy, program, and process questions.
• Ensure inquiries are addressed timely, to high level of satisfaction within stated SLAs.
• Run regular audits to ensure data quality and adherence to policies.
• Enhance, mature, and maintain procedural documents, building on existing core operational process guides.
• Provide ongoing testing support and peer review of enhancements and configuration Jiras for aligned Product Delivery team, supporting the Product Development, Project Management and HR Technology counterparts.
• Support completion and success of complex, specialized processes/transactions such as: Annual Compensation Planning activities, Annual Performance Management activities, and Biannual Workday Release testing.
• Troubleshoot and test issues with design, build, and new functionality including: Business Process changes – Condition rules, custom notifications, help text, etc., Security groups and assignments, Custom Reports and report schedules.
• Monitor delegation and completion of Workday processes.

HRIS Operations Specialist

Product Manager

• Evolve the Core HR, Talent/Performance, Onboarding and Security technology portfolio and roadmap in partnership with HRIS leadership, our HR business owners, and other stakeholders across the business
• Maintain relationships with key business partners to ensure visibility and partnerships for issue resolution and enhancements
• Drive and maintain the Workday Core HR, Talent/Performance, Onboarding and Security capabilities within our HR Systems team
• Own and execute on system administration for Workday, including configuration, business processes, security & compliance, notifications, auditing and data quality management
• Drive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing
• Support operational excellence in our existing systems of record, continuously evolving processes, ensuring the priority resolution of issues and application of project management principles for longer term initiatives
• Manage bug/issue resolution processes: root cause analysis, impact analysis and driving solution design; in addition to implementing, testing and deploying solutions
• Support Reporting & Analytics team for the definition and testing of report & dashboard needs of the organization including requirements gathering, designing and testing
• Configure, test and process mass data loads via the Enterprise Interface Builder (EIB)
• Support Compliance enablement via HRIS systems and processes, including liaising with key contacts to understand changes in regulatory environment
• Execute quality assurance efforts to ensure the accuracy of data and information
• Participate in requirements gathering sessions with functional subject matter experts, IT and users
• Support broader HR Systems team in handling end users inbound request and escalations including the development of knowledge management collateral to support training and education efforts

HRIS Product Lead – WorkDay HCM

Risk

• Develop, document, and communicate data governance policies and procedures.
• Maintain, monitor and ensure adherence to the established data governance playbook and framework.
• Develop and maintain role-based security matrices and data dictionary.
• Establish standards for database operations, query processes and security across HR systems.
• Identify data quality issues and work with Operations to put process and audits in place to address.
• Review integration requests following data classification guidelines and established approval paths.
• Develop and maintain process maps to document and communicate process steps, decision points and interactions across teams.
• Support report request escalations and approvals based on data governance policies.
• Collaborate with HR and business stakeholders to determine reporting needs based on business priorities.
• Continuous support and rationalization of current reporting inventory and establish future state reporting requirements as well as support the business through the development of key data insights for the team.
• Build and modify reports and calculated fields in Workday to address business requirements.
• Run impact analyses to identify and communicate impact of configuration changes within and downstream of Workday.
• Develop training materials and conduct training for team specialists and analysts supporting the big/issue resolution processes, for example, root cause analyses, and impact analyses.

HRIS Analyst – Governance and Reporting

• Manage and evolve the HR technology portfolio and roadmap, including learning management systems, survey feedback systems and organizational modeling systems and other related platforms.
• Remain apprised of the evolution of supported products as they pertain to the Gartner operating environment, to further improve the value of HRIS and related systems.
• Manage relationships and meetings with key business partners to ensure visibility and partnership for issue resolution and enhancements.
• Own and execute the administration, configuration, and optimization of learning management systems, survey feedback systems and organizational modeling systems, including business processes, security & compliance, notifications, auditing, and data quality management.
• Manage capability-specific vendor-led releases, including configuration, development of new features, and creation and execution of regression test plans.
• Drive operational excellence in our systems of record, continuously evolving processes, managing the Adoption Roadmap, ensuring the priority resolution of issues, and applying project management principles for longer-term initiatives.
• Manage bug/issue resolution processes: root cause analysis, impact analysis, and driving solution design across all supported platforms.
• Manage system enhancements: feature design, implementation, testing, and deployment for all supported technologies.
• Adhere to internal compliance policies and procedures via HRIS and related systems as indicated by the business process owner.
• Execute and lead quality assurance efforts to ensure the accuracy of data and information across all platforms.
• Participate in and lead requirements gathering sessions with functional subject matter experts, IT, and users.
• Support business process owners in handling end-user requests, including the development and upkeep of knowledge management collateral to support system training and end-user education efforts.
• Lead vendor management efforts relative to learning management systems, survey feedback systems and organizational modeling systems
• Support Learning & Development and HR teams in change management efforts related to digital transformation and technology improvements.

Senior HR Systems Product Lead – Learning Management Systems

Learning and Development

• Create high quality, clear, actionable insight, focused on leadership assessment and development and based on Gartner’s research best practices and methodologies
• Introduce solutions that support talent/leadership identification, review and assessment
• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership
• Offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Conduct in-depth analysis to identify the root cause of a client’s barriers or overall needs
• Reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales by providing sales support serving as the voice of the market to help Insights teams create content and to drive engagement with clients
• Identify research process improvements or develop new processes to improve service delivery
• Mentor and support junior team members
• Be client-centric while actively seeking to help clients engage regularly with Gartner insights and interactions

Senior Director, Leadership Development & Assessment

• Create thought leading Identity and Access Management (IAM) advice for Business & Technology Insights (BTI) clients
• Conduct research and analysis in specific areas of IAM technologies and services
• Provide guidance to clients selecting, deploying, and operating IAM technologies in corporate and cloud environments
• Work collaboratively as part of a globally distributed team of analysts
• Deliver high quality actionable advice through a variety of media

Senior Director Analyst, IAM

Cloud Engineer

• Create innovative, thought provoking, and highly leveraged "must-have insights" content
• Develop new insights and ideas through thought leadership
• Develop in-depth analysis to identify the root cause of a client’s barriers
• Demonstrate thought leadership in establishing research positions across a team of analysts
• Provide clients and prospects with actionable advice aligned to their designated content area
• Create and deliver high value presentation materials for Gartner events and client briefings
• Provide sales support serving as voice of the market
• Actively participate in innovation, ideation, and research discussions
• Build credibility as an industry expert

Senior Director Analyst – Cloud Native Security

Customer Success Manager

• Lead prospect and/or client calls to understand client priorities and challenges and articulate the value of Gartner’s renowned products and services.
• Understand and communicate Gartner services and capabilities to prospective clients and demonstrate value to decision makers.
• Collaborate with our Sales teams on how to effectively demonstrate Gartner products and resources to prospects or clients to increase likelihood of engaging and purchasing a license.
• Communicate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to prospects and clients.
• Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored Gartner resources to drive impact.

Client Success Associate, Bilingual Spanish/English

Artificial Intelligence

• Create high-quality, clear, actionable research content in analytics, AI and data science
• Identify root causes of client barriers to drive strategy forward
• Maintain broad market view while covering specific Analytics & AI topics
• Provide actionable analytics & AI-centric advice via interactions
• Create and deliver presentation materials for events and conferences
• Provide high-quality and timely research peer review
• Mentor and support team members
• Predict market developments and assist clients in vendor selection

Senior Director Analyst – Analytics & AI

People Operations

• Provide analytical and consultative support to Gartner’s Services & Sales Operations HR teams to drive optimal insights into staffing, retention and productivity.
• Ensure analytical best practices and influence the interpretation of insights with a relentless focus on data accuracy, consistency, and scalability in alignment with Gartner’s growth.
• Creatively solve business problems through consistent reporting and analysis to deliver insights on attracting, developing and retaining associates.
• Use curiosity to uncover insights from quantitative and qualitative data to tell a story and influence outcomes across a wide range of stakeholders.
• Deliver critical analytical products and services to stakeholders such as the Talent Supply Chain model and OneGartner.
• Provide support to senior HR Partner and Recruiting leadership across Services & Sales Operations teams, including proactive identification & solutioning of critical business problems.
• Work with internal partners within the People Analytics function and within HR.
• Influence product and analytics roadmaps across the organization, ensuring Sales & Services priorities are driving People Analytics priorities.

Senior Analyst, People Analytics Insights

• Evolve the Compensation & Benefits, and Time & Absence technology portfolio and roadmap in partnership with HRIS leadership, our HR business owners, and other stakeholders across the business.
• Maintain relationships with key business partners to ensure visibility and partnerships for issue resolution and enhancements.
• Drive and maintain the Workday Compensation, Benefits, and Absence capabilities within our HR Systems team.
• Own and execute on system administration for Workday, including configuration, business processes, security & compliance, notifications, auditing and data quality management.
• Drive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing.
• Support operational excellence in our existing systems of record, continuously evolving processes, ensuring the priority resolution of issues and application of project management principles for longer term initiatives.
• Manage bug/issue resolution processes: root cause analysis, impact analysis and driving solution design; in addition to implementing, testing and deploying solutions.
• Support Reporting & Analytics team for the definition and testing of report & dashboard needs of the organization including requirements gathering, designing and testing.
• Configure, test and process mass data loads via the Enterprise Interface Builder (EIB).
• Support Compliance enablement via HRIS systems and processes, including liaising with key contacts to understand changes in regulatory environment.
• Execute quality assurance efforts to ensure the accuracy of data and information.
• Participate in requirements gathering sessions with functional subject matter experts, IT and users.
• Support broader HR Systems HCM team in handling end users inbound request and escalations including the development of knowledge management collateral to support training and education efforts.

Workday Product Lead – HCM, HR Systems

• Own the global semiconductor foundry capacity, allocation, and economics narrative for AI infrastructure
• Own advanced packaging, substrates, OSAT, and test economics
• Build POV on AI-driven foundry capacity formation (node mix, utilization, yield ramp)
• Build POV on CoWoS, advanced packaging, and substrate constraints
• Translate wafer starts → effective AI compute availability
• Translate packaging capacity into actual accelerator output
• Analyze allocation dynamics across AI vs non-AI demand
• Analyze yield, advanced packaging throughput (CoWoS, 2.5D/3D), and test bottlenecks
• Model substrate, materials, and test constraints
• Lead research on capex credibility, expansion timelines, and utilization risk
• Lead research on packaging allocation, substrate shortages, test constraints
• Translate packaging into accelerator output reality
• Partner with memory, power and other semiconductor analysts to build end-to-end supply view
• Contribute to: AI Compute Capacity Model, Bottleneck Tracker, and AI Silicon Cost Stack model