Senior HR Systems Product Lead – Learning Management Systems

Gartner

Senior HR Systems Product Lead managing HR technology portfolio on Learning Management Systems. Leading innovation and operational excellence across HR enabling technologies in a hybrid work environment.

Posted 4/30/2026full-timeIrving • Connecticut, Texas • 🇺🇸 United StatesSenior💰 $94,000 - $134,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and evolve the HR technology portfolio and roadmap, including learning management systems, survey feedback systems and organizational modeling systems and other related platforms.
Remain apprised of the evolution of supported products as they pertain to the Gartner operating environment, to further improve the value of HRIS and related systems.
Manage relationships and meetings with key business partners to ensure visibility and partnership for issue resolution and enhancements.
Own and execute the administration, configuration, and optimization of learning management systems, survey feedback systems and organizational modeling systems, including business processes, security & compliance, notifications, auditing, and data quality management.
Manage capability-specific vendor-led releases, including configuration, development of new features, and creation and execution of regression test plans.
Drive operational excellence in our systems of record, continuously evolving processes, managing the Adoption Roadmap, ensuring the priority resolution of issues, and applying project management principles for longer-term initiatives.
Manage bug/issue resolution processes: root cause analysis, impact analysis, and driving solution design across all supported platforms.
Manage system enhancements: feature design, implementation, testing, and deployment for all supported technologies.
Adhere to internal compliance policies and procedures via HRIS and related systems as indicated by the business process owner.
Execute and lead quality assurance efforts to ensure the accuracy of data and information across all platforms.
Participate in and lead requirements gathering sessions with functional subject matter experts, IT, and users.
Support business process owners in handling end-user requests, including the development and upkeep of knowledge management collateral to support system training and end-user education efforts.
Lead vendor management efforts relative to learning management systems, survey feedback systems and organizational modeling systems
Support Learning & Development and HR teams in change management efforts related to digital transformation and technology improvements.

Requirements

What you’ll need

Bachelor’s Degree highly preferred
3+ years’ experience with Learning Management Systems, preferably Cornerstone on Demand, Workday Learning, Degreed, Qualtrics and/or OrgVue.
Workday HCM and/or LMS experience highly desirable
Familiarity with GDPR, privacy and data security requirements, tools and methods
Experience developing reports and dashboards
Advanced Microsoft Office skills required
Strong service orientation with a high sense of ownership and accountability
Proven ability to work independently and as part of a team
Strong analytical, troubleshooting and problem-solving abilities
Strong work ethic and motivation to achieve goals and exceed expectations
Exceptional time management skills and the ability to handle multiple assignments and achieve deadlines
A ‘systems’ thinker with a process orientation and significant attention to detail
Superior interpersonal, written and oral communication skills
High level of executive presence
Change management experience preferred.

Benefits

Comp & perks

Competitive compensation.
Limitless growth and learning opportunities.
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
A chance to make an impact – your work will contribute directly to our strategy.
Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
20+ PTO days plus holidays and floating holidays in your first year.
Extensive medical, dental insurance and vision plan.
401K with corporate match, immediate vesting.
Health-and-wellness-related allowance programs.
Parental leave.
Tuition reimbursement.
Employee Stock Purchase Plan.
Employee Assistance Program.
Gartner Gives Charity Match.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Learning Management SystemsWorkday LearningCornerstone on DemandDegreedQualtricsOrgVueGDPRdata securityreport developmentdashboard creation

Soft Skills

service orientationownershipaccountabilityanalytical skillstroubleshootingproblem-solvingtime managementinterpersonal skillscommunication skillschange management

Certifications

Bachelor’s Degree